Vevox has been great in getting us set up, and Dominic specifically made the experience seamless for us. We used it for an event and it was a success amongst our attendees. Would recommend.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The platform is extremely useful and apt in this world where manual engagements are being replaced by technology. Vevox has helped me create an immersive audience engagement at a live event and we co... Se mer
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I have been working with Dominic Freeman for the last few years, and he is always so kind and responsive. He quickly provides answers to my questions, and I always know that I can count on him to assi... Se mer
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I reached out late on a Friday needing to meet with someone and learn more about the product for use the next week. Dominic responded Monday morning with immediate availability to connect with me and... Se mer
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Företagsinformation
Om Vevox
Skrivet av företaget
Find out more about Vevox
Value EVERY Voice. Real-time audience engagement app for meetings and classes.
No.1 Customer Service
We put our customers first in everything we do.
We are proud to offer our customers a level of service that goes above and beyond other offerings out there.
Kontaktuppgifter
Unit 10a, Oakhanger Business Park, Oakhanger Road, Hampshire, GU35 9JA, Oakhanger , Storbritannien
- 01428 748376
- hello@vevox.com
- vevox.com
4,9
Utmärkt
2 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Vevox Experience
Ease of use, flexibility to combine various feedback options in a single survey, company approved tool, and responsiveness of Vevox's support team.
2 oktober 2024
Svar från Vevox
Hello Jay,
Thank you for your kind words and positive feedback. We are thrilled to hear that you find our platform easy to use, flexible, and that our support team has been responsive to your needs. We value your feedback and will continue to strive to provide the best possible experience for our users.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Svar från Vevox
Hello Seppe,
We really appreciate your kind words. We're so glad to hear that you had a positive experience with our support team.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Outstanding Customer Experience
Outstanding first line support from Kate and then by the second line support, Kyle! Just few minutes after my first call, Kate was able to set up a call with Kyle who kindly explained the issue, solved it and then provided me with extra tips!
1 oktober 2024
Svar från Vevox
Hello Jerome,
We're thrilled to hear about your positive experience with our support team. It's wonderful to know that both Kate and Kyle were able to provide you with such exceptional service. We're proud of our team's commitment to helping our customers, and we're glad they were able to resolve your issue quickly and efficiently.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Good communication and resolution
I highlighted an issue with the Latex output, and the company resolved it quickly, within a few days. The communication was excellent throughout. The response was very professional.
12 september 2024
Svar från Vevox
Hello Bethany,
We really appreciate your kind words and feedback. We are glad to hear that we were able to resolve the issue with the Latex output promptly and that you were satisfied with the communication throughout the process.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Awesome customer service
I had a hiccup while integrating polling slides into a PowerPoint presentation and contacted Vevox's customer service representative for help. She replied within an hour despite being six hours ahead of me, identifying useful help guides and offering a videoconference to look at my problem in real time. On our call, she showed me what I was doing wrong and quickly got me back on track. I am happy with the Vevox product, and delighted with the exceptional customer service.
30 september 2024
Svar från Vevox
Hello David,
We really appreciate you taking the time to share your positive experience. It's wonderful to hear that our customer service representative was able to provide you with the support you needed. We strive to provide our users with the best possible experience, and we're thrilled that you found our product and customer service to be helpful.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Lewis and Kyle helped Joanne
Lewis and Kyle could not have been more gracious and helpful. Keep up the great service. Wee-done!
27 september 2024
Svar från Vevox
Hello Joanne,
Thank you for your review. We're thrilled to hear about your positive experience with Lewis and Kyle. Their dedication to providing excellent service is truly appreciated.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Svar från Vevox
Hello Margaret,
We really appreciate you taking the time to share your positive experience. We're glad to hear that you found our support team helpful and efficient.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Great service during and after
Great service during and after
I used Vevox services for a year and liked them. I no longer needed it and realized it had renewed for an additional year. The Vevox team reached out to me and helped me get my payment reversed without trouble.
24 september 2024
Svar från Vevox
Hello Sebastian,
Thank you for your review. We are happy to hear you had a positive experience with our services and that our team was able to assist you. We appreciate your feedback and are committed to providing excellent customer support.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Our third year of using Vevox
Our third year of using Vevox, the team are faultless, so incredibly helpful and accommodating. The system is also super easy to use, very brandable, and works perfectly for our annual conferences, as well as smaller workshops throughout the year.
24 september 2024
Svar från Vevox
Hello Madeline,
Thank you for your kind review! We are thrilled to hear that you have had such a positive experience with our product and team. We appreciate your feedback and are delighted that Vevox has been a valuable tool for your annual conferences and workshops. We strive to provide our customers with the best possible experience, and your feedback motivates us to continue improving our services.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Svar från Vevox
Hello John,
We're so glad to hear that Kyle was able to provide you with such excellent service. We strive to make our customers' experiences as smooth and efficient as possible, and it's wonderful to know that Kyle was able to make a positive impact on your day.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Svar från Vevox
Hello Susana,
We're so glad to hear that you had a positive experience with our support team. We strive to provide prompt and helpful assistance to all of our customers.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Great onboarding support and advice…
Great onboarding support and advice from Dom. Vevox works well natively in PowerPoint and has some neat features like Pin on Image that I couldn't find elsewhere. Quite easy to use after a little practice, and very simple for respondents. Top job!
18 september 2024
Svar från Vevox
Hello Allister,
Thank you for your kind words! We're thrilled to hear that you found Dom's onboarding support helpful and that you're enjoying Vevox's features. We appreciate your feedback about the ease of use for both presenters and respondents.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Talked me through the stages :)
When I had an issue I was talked through the stages until we found a solution. Great service, thank you :)
17 september 2024
Svar från Vevox
Hello Natalie,
We're so glad to hear that you had a positive experience. We appreciate you taking the time to share your feedback.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
The process of setting this up was…
The process of setting this up was pretty easy but i did have a bit of a communication issue with the customer service personnel i spoke with. We resolved it in time though. Overall, great presentation service. Will be using it again with my team.
17 september 2024
Omdöme utan inbjudan
Svar från Vevox
Hello Niel,
We appreciate your feedback and are glad you found our presentation service helpful. We understand that communication hiccups can occur, and we strive to provide excellent customer service. We are committed to continuous improvement and will use your feedback to enhance our communication processes.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
The videos were so complete and makes…
The videos were so complete and makes me want to dive in deeper in this tool!
11 juni 2024
Svar från Vevox
Hello Monica,
We're thrilled to hear that you found the training videos helpful and engaging. It's our goal to provide resources that make learning and using our tool easy and enjoyable. We appreciate your positive feedback and hope you continue to find value in our offerings.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
quick and friendly support
Very quick response to my question and my problem. The proposed solution was very practical.
10 september 2024
Svar från Vevox
Hello Kersten,
We're so glad to hear that you found our Customer Support team helpful and that they were able to provide you with a practical solution to your problem. We strive to provide timely and effective assistance to our customers, so thank you for your feedback.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Svar från Vevox
Hello Monika,
Thank you for your review!
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Lewis at Vevox was great at providing…
Lewis at Vevox was great at providing timely answer to my questions on vevox survey setup.
6 september 2024
Svar från Vevox
Hello Olivia,
We're so glad to hear that Lewis was able to provide you with the support you needed. We strive to provide our customers with excellent service, and we're happy to know that Lewis was able to meet your expectations.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Easy to use and easy to give moderator…
Easy to use and easy to give moderator access
9 september 2024
Svar från Vevox
Hello Liv,
Thank you for your review. We're thrilled to hear that you find our platform easy to use and that you appreciate the ease of granting moderator access. We strive to make our platform as user-friendly as possible, and your feedback is extremely valuable to us.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Helpful customer service
I wasn't sure whether Vevox would be the right solution for my team, and contacted customer services via live chat. They were incredibly helpful and have me a temporary free version so I could have a look at the software in more detail. Couldn't fault the service.
4 september 2024
Svar från Vevox
Hello Katie,
Thank you so much for your kind words. We're thrilled to hear that our customer service team was able to provide you with the support you needed. We strive to make our customers feel valued and supported, and it's wonderful to know we achieved that for you.
If you need any further assistance or have any questions, please do not hesitate to contact us via our website.
Thanks again, Emma - Customer Support Advisor
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.