Vevox Omdömen 2 010

TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Vevox has been great in getting us set up, and Dominic specifically made the experience seamless for us. We used it for an event and it was a success amongst our attendees. Would recommend.

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Betygsatt 5 av 5 stjärnor

The platform is extremely useful and apt in this world where manual engagements are being replaced by technology. Vevox has helped me create an immersive audience engagement at a live event and we co... Se mer

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Betygsatt 5 av 5 stjärnor

I have been working with Dominic Freeman for the last few years, and he is always so kind and responsive. He quickly provides answers to my questions, and I always know that I can count on him to assi... Se mer

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Betygsatt 5 av 5 stjärnor

I reached out late on a Friday needing to meet with someone and learn more about the product for use the next week. Dominic responded Monday morning with immediate availability to connect with me and... Se mer

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Företagsinformation

  1. Programvaruföretag

Om Vevox

Skrivet av företaget

Find out more about Vevox

Value EVERY Voice. Real-time audience engagement app for meetings and classes.

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No.1 Customer Service

We put our customers first in everything we do.

We put our customers first in everything we do.
We are proud to offer our customers a level of service that goes above and beyond other offerings out there.

Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

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Betygsatt 5 av 5 stjärnor

Response was prompt and very helpful.

Response was prompt and very helpful.

6 november 2024
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Svar från Vevox

Hello Jigisha,

We really appreciate your kind words and are so glad to hear that you found our response helpful and prompt.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

Fun tool for teaching

This is a fun tool for teaching. Quizzes are customisable and very reasonably intuitive to set-up. Customers service is quick - a real person available via chat within a few minutes.

19 november 2024
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Svar från Vevox

Hello Tatiana,

Thank you so much for your kind words! We're thrilled to hear you find our tool enjoyable and effective for teaching. We're always striving to make our quizzes as user-friendly and customizable as possible. We're also proud of our customer service team and appreciate you recognizing their quick response and helpfulness.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

Very easy to use and livens up any…

Very easy to use and livens up any class.

11 november 2024
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Svar från Vevox

Hello Helen,

We're thrilled to hear you find our product easy to use and engaging. Thank you so much for sharing your positive experience!

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor


Betygsatt 5 av 5 stjärnor

Thanks Lewis

Lewis has been super flexible to our timings and even though we've had to postpone our next training session due to various reasons I am confident in the level of support we receive from Vevox, and Lewis, ongoing

15 november 2024
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Svar från Vevox

Hello Louisa,

We really appreciate your kind words and are so happy to hear about your positive experience with Lewis and Vevox. We strive to provide flexible and supportive training experiences, and it's wonderful to know that we're meeting your needs. We're confident that Lewis will continue to provide you with the excellent support you've come to expect.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

The product worked well and the…

The product worked well and the onboarding support provided in advance was very effective. Enya helped us think through the best use of the Vevox tools for our event given what we wanted to accomplish and what would be feasible for program delivery. She was patient with our questions and was committed to ensuring that we were comfortable with how the tools would work and what we needed to have in place for onsite.

31 oktober 2024
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Svar från Vevox

Hello Laura,

We're thrilled to hear about your positive experience with our product and the support you received from Enya. It's wonderful to know that she took the time to understand your needs and help you find the best solutions for your event. Her dedication to ensuring your comfort and preparedness is truly commendable. We strive to provide exceptional support and are delighted that Enya exceeded your expectations.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

Thorough, friendly, and easy to work with!

Very thorough, friendly, and easy to work with! Vevox takes the time to understand their clients needs and are willing to customize, as needed. Very user-friendly, interactive product that our customers love to engage with. Would recommend!

31 oktober 2024
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Svar från Vevox

Hello Kathleen,

Thank you so much for your kind words! We appreciate your feedback and are happy to hear that you find our product user-friendly and engaging. We strive to provide our clients with the best possible experience and are glad to hear that we've been successful in meeting your needs. We're committed to continuing to provide high-quality service and innovative solutions.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

A brilliant tool for fostering inclusivity

Vevox is a fantastic tool for boosting student engagement and interaction. It helps me create a more dynamic and inclusive learning environment, encouraging contributions from students who might not typically participate in traditional classroom activities.

14 november 2024
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Svar från Vevox

Hello Sylwia,

We're thrilled to hear that Vevox is helping you create a more engaging and inclusive learning environment. It's wonderful to know that you're seeing positive results in student participation and interaction. We appreciate your feedback and are committed to providing tools that empower educators to create dynamic learning experiences.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

Great platform and Great Demo

I used vevox in a previous job and thought it was a great platform then. However, in my new role I've been looking into vevox again as a way to make our webinars more engaging and professional looking. I had a demo with Dominic, who was absolutely brilliant at showing all the ways vevox has evolved even in the one year that I haven't been using it. He was super friendly and energetic and made the value of vevox clear, while also providing plenty of help guides and information to help me get started should I wish to. Thanks Dominic!

11 november 2024
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Svar från Vevox

Hello Leah,

We're so happy to hear about your positive experience with Vevox and Dom's demo. It's wonderful to know that you found Dom's enthusiasm and knowledge helpful in understanding the platform's evolution and potential for your webinars. We're committed to providing our users with the best possible experience, and we're glad that Dom was able to showcase the value of Vevox and provide you with the resources you need to get started. We hope you find Vevox to be a valuable tool in enhancing your webinars and engaging your audience.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

Simple to configure and very reliable to use

My experience with Vevox has been very positive. I had no trouble configuring my polling tool with the questions I had planned and the personalised design. We had two types of question, multiple choices and ranked choice, and they all worked perfectly. The ability to duplicate a poll allowed me to create it in a second language without having to start from scratch. Exporting data in Excel format is very simple and the information can be used instantly. The customers appreciated the interaction and were able to participate actively in our event, which provided the expected dynamic. I recommend Vevox and will use it again as soon as I get the chance.

8 november 2024
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Svar från Vevox

Hello Jean-Marie,

Thank you for your kind words and detailed review. We are thrilled to hear about your positive experience with our polling tool and how it helped you achieve your event goals. We are particularly glad that you found our features, such as the ability to create polls in multiple languages and export data in Excel format, to be helpful and user-friendly. We appreciate your recommendation and look forward to serving you again in the future.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

Professional and personal service

Vevox have been thoroughly professional and personal to deal with throughout our relationship. Dominic Freeman in particular was incredibly helpful and knowledgable.

11 november 2024
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Svar från Vevox

Hello Chris,

We really appreciate your kind words and are thrilled to hear about your positive experience with our team. We strive to provide exceptional service and are delighted that Dom was able to assist you. We value your feedback and will continue to work hard to maintain the high standards you've come to expect.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

Epic Onboarding & Amazing Platform for Learner Engagement

What a brilliant onboarding experience so far! Kyle made the Vevox platform so easy to understand and answered all the questions I had fully. Really simple, easy-to-navigate UI and fun for my clients!

11 november 2024
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Svar från Vevox

Hello Ewan,

We are delighted to hear about your positive onboarding experience. It's wonderful to know that Kyle was able to make the Vevox platform clear and easy to understand for you. We strive to provide a user-friendly interface that is enjoyable for both you and your clients. Thank you for sharing your feedback!

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

Dominic was responsive and helpful

Dominic was responsive and helpful. Very easy to work with and got me set up very quickly.

7 november 2024
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Svar från Vevox

Hello Allyson,

We really appreciate your kind words about Dom. We are so happy to hear that he was able to provide you with a positive experience and get you set up quickly.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

Brilliant for student engagement

I use Vevox in my teaching and the students absolutely love it. They always interact with the quizzes (usually using their smartphones), which are great for breaking up the session and making it more interactive. From a teacher perspective, I get an overview of how the cohort is performing. From a student perspective, they have an idea of how well they are performing compared to their peers (and their response is kept anonymous).

30 oktober 2024
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Svar från Vevox

Hello Sarah,

We're thrilled to hear that Vevox is enhancing your teaching experience and engaging your students! It's wonderful to know that your students are enjoying the interactive quizzes and finding them beneficial for learning. We appreciate your feedback about the value Vevox provides for both teachers and students, particularly the insights into performance and the anonymity it offers.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

Impressive customer service & consultative approach

My team and I were impressed with the service we got from Vevox. On reaching out with an enquiry, we received replies back within a day.

I had very specific questions to ascertain the suitability of Vevox for a client program we wanted to run. Joe and Dom from the Vevox team answered my questions directly, succinctly and promptly. I felt like I was speaking to people who knew their stuff and understand how to talk about what their product can offer. Importantly, they were able to provide suggestions on how to utilize their platform, and solutions to achieve our goals.

Particularly appreciate Dom who jumped onto a demo with us last minute, spending an hour helping us to understand Vevox’s functionalities. This gave us good insights into the platform’s capabilities, which went a long way towards enabling us to build a solid experience for our client event.

Most of all, I was pleasantly surprised by Dom’s approach in understanding our objectives and program design, before answering any technical questions. As a consultant myself, this to me is a definitive aspect of our experience that makes Vevox stand out.

If only all service platforms were as responsive and helpful!

Thank you Dom and Joe.

25 oktober 2024
Omdöme utan inbjudan
Logotyp för Vevox

Svar från Vevox

Hello,

We are thrilled to hear about your positive experience with our team. It's wonderful to know that Joe and Dom were able to provide you with the information and support you needed. We strive to provide our clients with the best possible service and it's encouraging to hear that our team's expertise and responsiveness exceeded your expectations.

We appreciate your kind words about Dom's willingness to go the extra mile and conduct a last-minute demo. We are committed to ensuring our clients have a clear understanding of our platform's capabilities and how it can be utilized to achieve their goals.

We are grateful for your feedback and hope you continue to find Vevox a valuable tool for your clients.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 4 av 5 stjärnor

Vevox is great for classrooms!

It's pretty easy to use. My students like it The features I pay for are affordable for the way I use the product. My only negative is that you cannot import text files with questions and that you need to type them in or copy/paste them in manually.

29 oktober 2024
Logotyp för Vevox

Svar från Vevox

Hello Darren,

We really appreciate your feedback and are happy to hear that you and your students find Vevox easy and enjoyable to use. We understand your frustration with the lack of text file import functionality. We value your input and will consider this as we continue to improve our product.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

Great Service

Responded quickly when working towards delivering a lecture. Identified the issue and provided clear guidance on how to solve the issue - many thanks.

21 oktober 2024
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Svar från Vevox

Hello Claire,

We appreciate your kind words and are so glad to hear that you found our response helpful. We strive to provide clear and timely assistance to our customers, and we're happy to know that we were able to meet your expectations.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

Kyle was brilliant

Kyle was informative, professional, polite and worked to solve my issue. He was able to come up with a suitable solution and continued to discuss my worries moving forward. Excellent customer service, thank you Kyle.

28 oktober 2024
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Svar från Vevox

Hello Dominique,

We are so glad to hear that you had a positive experience with Kyle. We appreciate your kind words and will share your feedback with him. We strive to provide excellent customer service and are happy to know that Kyle was able to help you.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 4 av 5 stjärnor

My concerns were listened to and…

My concerns were listened to and understood

8 oktober 2024
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Svar från Vevox

Hello Anna,

We really appreciate you taking the time to share your feedback. It's wonderful to hear that your concerns were heard and understood. We hope you continue to have a positive experience with Vevox.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

Training

Lewis was very helpful for training today!

25 oktober 2024
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Svar från Vevox

Hello George,

We're so happy to hear that you had a positive training experience, and we really appreciate your kind words about Lewis.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

Betygsatt 5 av 5 stjärnor

Great comms

Great comms with Vevox. Speedy response to my request for a demo then a very informative session with Dom. Seems like a great product with lots of useful functionality, although I haven't tried and tested it thoroughly.

21 oktober 2024
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Svar från Vevox

Hello Sarah,

Thank you for your kind words and positive review. We are thrilled to hear that you had a positive experience with our team, particularly with Dom's informative demo session. We appreciate your feedback and are so glad you found Vevox to be a promising solution. We look forward to you exploring its full capabilities and experiencing its benefits first-hand.

If you need any further assistance or have any questions, please do not hesitate to contact us via our website.

Thanks again, Emma - Customer Support Advisor

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