Vet's Kitchen Omdömen 

779
TrustScore 4.5 av 5

4,5

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

My dog had digestive issues. I tried Vet's Kitchen Sensitive Grain Free 4 years ago and have used it along with grain free wet food ever since. No digestive issues since. One niggle: the bags rarel... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My first on-line order as I have difficulty buying from Sainsbury's my usual supplier. I found the on-line ordering to be efficient and delivery was extremely quick. I will certainly be ordering on-... Se mer

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Betygsatt 5 av 5 stjärnor

I usually get pork and potato sensitive dog food on repeat from Amazon but recently it has been out of stock and not for the first time. It's the only food that really agrees with my lurchers sensitiv... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This purchase gives proof that it is often best to go directly to the supplier of a product. The food was delivered on time, very securely packaged, it was the best price currently available and most... Se mer

Företaget har svarat

Företagsinformation

  1. Foderbutik
  2. Försäljare av djurfoder
  3. Livsmedelstillverkare
  4. Djuraffär

Om Vet's Kitchen

Skrivet av företaget



At Vet’s Kitchen, we develop pet food designed to deliver real health benefits, to help dogs & cats live longer and healthier lives. We combine the expertise of our in-house veterinary practice, Vet’s Klinic, with only the highest quality ingredients, to create a range of naturally nutritious and tasty food & treats. We also offer a range of supplements for cats & dogs, to ease common health complaints.

All our recipes are hypoallergenic (formulated without Wheat, Beef or Dairy), meaning they are kind to dogs with common intolerances/ allergies. Our range of dog food covers all stages, from: Puppy (up to 1 year), Adult (1-7 years) to Senior (7+ years), all designed for a specific purpose; weight loss, sensitive stomach/ skin or with additional supplementary support for younger or older dogs.

We also pride ourselves on our supplements, most of which are suitable for both cats & dogs - to give additional support alongside their normal diet.

As part of the service we offer, we also have an in-house pet nutritionist, Fiona, who is always on hand to offer help and advice to our customers and their pets.

Visit our website for more info or to shop our range:
SHOP DOG
SHOP CAT

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

779 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(779)

60 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Wet food delivered in bulk and on time

Wet food delivered in bulk and on time. This is a repeat order and the third one to have a burst tray due to inadequate packing/bad handling. Hence would give 5 stars for product but only 4 including delivery.

19 juli 2024
Betygsatt 1 av 5 stjärnor

Ordered 2 lots of 12kg

Ordered 2 lots of 12kg. In the first parcel received 2 6kg bags, contacted them was told that will be sent missing 12kg. Parcel arrived with 3x2.2kg bags which is 6kg not 12kg. Still missing 6kg, safe to say that I won’t be ordering again, which is a great shame as my dog is doing well on this food health wise and seems to like it as well.

16 juli 2024
Betygsatt 4 av 5 stjärnor

Bad experience with Pets Choice resolved

I was really disappointed with Pets Choice who now own Vets Kitchen. They contacted me on 19-7, sorted out my order and said that they are working on improving their customer support.
Part of my monthly subscription of dog food was out of stock. I reviewed the order on the web site, no mention of it being out of stock or an email letting me know it was out of stock so I could amend my order and get an alternative product. I received an email telling me the money has been refunded. I would not have enough dog food for the coming month. I rang customer support and was put through to a very unfriendly and unhelpful lady who said it was a new system, nothing could be done and I had received a refund. I asked to buy an alternative sack of food to make up the shortfall in the order she could not help. Update 17-7 refund is not immediate can take up to 10 days not helpful when I need another sack of dog food!

16 juli 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good customer service

Easy to order on line, deliveries always on time. Have used Vet's Kitchen for nearly 12 years have never been disappointed with the service. I then had the shattering experience of losing my dog and having to return unused bags of dog food. The staff couldn't have been more understanding and were so very helpful and a full refund was posted straight away. For that experience alone I would fully recommend Vet's Kitchen.

17 juni 2024
Betygsatt 3 av 5 stjärnor

Lack of any tracking or delivery info

No notification of when the delivery was arriving, not even on the day of arrival. Also not even any email notification to say that the order had actually been delivered - I just got home one day and found a box of dog food thrown over my gate. Very odd.

4 juli 2024
Betygsatt 5 av 5 stjärnor

Great Service. Great Product for Our Dog

Switched to this dog food following a conversation with a vet. Unfortunately my dog has a very sensitive digestive system, which seems to cause her to be sick if she has anything different. Bought the Vets Kitchen Sensitive Care and my dog as really loved it. No digestive issues since. Ordered direct from Vets Kitchen, which was easy, and it arrived really quickly. Recommended.

7 maj 2024

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