Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Genuinly good product. Im not one to leave reviews. But i took a gamble on this as there wasn't many reviews. It's not going to give you giant lips, but it did give a significant difference to... Se mer

Betygsatt 1 av 5 stjärnor

Far too slow to ship out. You are made to pay for priority processing, which they are happy to take your money even though they know full well they are having stock shortages (according to the reply... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

What an absolute waste of MONEY!!! No discount is worth this. LIES its rubbish it’s nothing more than an irritant that has the potential to cause serious infections. This product endorsed by young g... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Trying to cancel my subscription and because I do not have my original order confirmation I am unable to do so. Fairly sure this can’t be legal? I’ve searched high and low for my original email but it... Se mer

Företagsinformation

  1. Hälsa- och skönhetsbutik

Skrivet av företaget

Vesperra is a beauty brand, creating confidence through natural enhancement.


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

26 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Not received the item

Not received the item. Ordered 9 days ago. I paid £2.99 for "priority shipping"...had no choice, it's automatically charged. Messaged but no reply.

10 februari 2025
Omdöme utan inbjudan
Logotyp för Vesperra Beauty

Svar från Vesperra Beauty

Hi Lan,

Thank you for taking the time to share your feedback, and I want to sincerely apologise for the delay in receiving your order, I have checked to see if we have any emails from Lan and we cant seem to see any, could you please reach out to us with your order number.

We recently experienced higher-than-expected demand for the Perfect Pout Kit, which led to a temporary stock shortage. This caused delays in fulfilling some orders, and we completely understand how frustrating this must have been.

Throughout this period, we’ve worked hard to keep customers updated via email and social media, and we’re happy to share that we’re now fully restocked. Our standard delivery time of 4-8 business days has been restored, and we’re committed to ensuring all future orders are shipped promptly.

We truly value your patience and support during this time. If you have any further concerns or need assistance, please don’t hesitate to reach out to us directly at contact@vesperra.com.

Thank you for giving Vesperra Beauty a chance, and we hope you love your Perfect Pout Kit as much as we do!

Kind regards,
Lily
Vesperra Beauty Customer Support

Betygsatt 1 av 5 stjärnor

I have ordered this a week ago...

I ordered this a week ago, and it has not been delivered yet. There are no updates on the order, which very likely means it has not been dispatched yet.
This review will remain negative unless the company sends me my order or issues a refund.

9 februari 2025
Omdöme utan inbjudan
Logotyp för Vesperra Beauty

Svar från Vesperra Beauty

Hi Malgorzata,

Thank you for taking the time to share your feedback, and I want to sincerely apologise for the delay in receiving your order.

We recently experienced higher-than-expected demand for the Perfect Pout Kit, which led to a temporary stock shortage. This caused delays in fulfilling some orders, and we completely understand how frustrating this must have been.

Throughout this period, we’ve worked hard to keep customers updated via email and social media, and we’re happy to share that we’re now fully restocked. Our standard delivery time of 4-8 business days has been restored, and we’re committed to ensuring all future orders are shipped promptly.

We truly value your patience and support during this time. If you have any further concerns or need assistance, please don’t hesitate to reach out to us directly at contact@vesperra.com.

Thank you for giving Vesperra Beauty a chance, and we hope you love your Perfect Pout Kit as much as we do!

Kind regards,
Lily
Vesperra Beauty Customer Support

Betygsatt 1 av 5 stjärnor

Ridiculously slow to ship

Ridiculously slow to ship - ordered a week ago and it’s still not left the warehouse!
Not happy - if you have too many orders then shut the shop and for fill waiting customers.

3 februari 2025
Omdöme utan inbjudan
Logotyp för Vesperra Beauty

Svar från Vesperra Beauty

Hi ELB,

Thank you for taking the time to share your feedback, and I want to sincerely apologise for the delay in receiving your order.

We recently experienced higher-than-expected demand for the Perfect Pout Kit, which led to a temporary stock shortage. This caused delays in fulfilling some orders, and we completely understand how frustrating this must have been.

Throughout this period, we’ve worked hard to keep customers updated via email and social media, and we’re happy to share that we’re now fully restocked. Our standard delivery time of 4-8 business days has been restored, and we’re committed to ensuring all future orders are shipped promptly.

We truly value your patience and support during this time. If you have any further concerns or need assistance, please don’t hesitate to reach out to us directly at contact@vesperra.com.

Thank you for giving Vesperra Beauty a chance, and we hope you love your Perfect Pout Kit as much as we do!

Kind regards,
Lily
Vesperra Beauty Customer Support

Betygsatt 5 av 5 stjärnor

I ordered this because of the easiness…

I ordered this because of the easiness of it and the thought of having actual lip filler terrifies me. It’s so good to use and the instructions were incredibly simple to follow. I am going to carry on using it weekly as suggested. I absolutely love it! Thank you Vesperra Beauty!

1 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

All round good product

All round good product.

For many years I have been conscious of how small my lips are (mainly upper lip) and considered botox injections. Then I came across this product and thought I would give it a try.

My overall goal isnt to have massive lips but it has given a significant difference to mine.

The microneedles for me are pain free. The hyaluronic acid really helps to hydrate and plump up my lips.

I am going to continue using this product every day. Plus it is at w very cost effective price compared to getting lip filler.

24 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Genuinly good product

Genuinly good product.
Im not one to leave reviews. But i took a gamble on this as there wasn't many reviews.

It's not going to give you giant lips, but it did give a significant difference to mine. The microneedles certainly help the hyaluronic acid get in there.

Hydrating and therefore plumping up your natural lip. Assuming continued safe use, it may well create larger fuller lips long term.

17 januari 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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