As a regular customer I finally decided to leave a review. It's my go to place to order face/eye/hair care. I appreciate variety of products and good price for what your getting (UK drugstore cosmetic... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great company, always very quick deliveries and huge choice of products, well packaged. Very reliable, looking forward to new lines of Polish cosmetics being added.
Företaget har svarat
Bardzo szybka wysyłka. Nawet się nie spodziewałam, że tak szybko zostanie dostarczona. Produkty super i w fajnych cenach. No i to na czym mi najbardziej zależy to dostępność polskich marek, dzięki cze... Se mer
Företaget har svarat
Have been buying beauty products from VESA from 2019. Very reliable, trustworthy company. Never had any problems with delivery or product. Love their polish company choices as they have few of my... Se mer
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Företagsinformation
Skrivet av företaget
VESA is an online Wellbeing & Health Store that offers more than 3,000 natural products with transparent & safe compositions. We have been dedicated to providing hand-picked selection of health, beauty & wellness brands, at best possible value. Our mission is to make health & wellbeing products accessible to everyone, as well as to promote the idea of conscious shopping. VESA CARES for... THE PLANET! In order not to contribute to pollution of the planet, our goal from the start has been to recycle ourselves! We reuse as much paper boxes as possible and packaging fillers are made out of starch which is 100% biodegradable and can be disintegrated under running water. We opted for paper packaging tape which works just as well as regular tape, yet is more friendly to the planet. VESA CARES for... ANIMALS! We try to include as many vegan & cruelty free certified products as possible! This is one of the main criteria we follow when selecting brands to join our portfolio. Just filter by a cruelty free tag & shop the products within the category. VESA CARES for... YOU! YOU are the most important to us! VESA is the place where you can shop safely. Shopping at VESA is quick, easy, and very pleasant! All thanks to a simple and intuitive website, properly selected categories, and an exceptional customer service. Our customer service is always happy to advise.
Kontaktuppgifter
Storbritannien
- vesa.co.uk
4,7
Utmärkt
572 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Products not consistent with the photos on the website
Very fast delivery, carefully packed so that nothing would break. Unfortunately, however the products that I ordered with a Polish label arrived in an English translation. I was most interested in the Polish labels, which are funny, because the soap inside is quite ordinary. It was supposed to be a gift, but because of the translation into English, they lost their purpose. I think that if the website shows a product with a Polish label that I ordered, then that should be delivered
14 augusti 2024
Omdöme utan inbjudan
Svar från VESA
Dear Kamila,
Thank you for your feedback, and we appreciate that you noticed our fast delivery and careful packaging. We’re sorry to hear that the labels on the products you received were in English rather than Polish, as you expected.
We would like to explain that the manufacturer sends us products in various packaging and unfortunately, we did not receive images with the English labels. We have added a note on our website stating that the label may differ from the one shown in the picture to avoid similar issues in the future.
VESA team 😊
Highly recommend
Very fast delivery. everything came packed very safely. I highly recommend products from this site.
23 juli 2024
Svar från VESA
Hi Marta! Thank you for your feedback! 💚
VESA team 😊
Svar från VESA
Hi Gosia 💚 Thank you for your positive feedback! 💚
We are delighted to hear that you have had a great experience with Vesa. Customer satisfaction is our top priority, and we look forward to serving you again in the future.
VESA team 😊
Svar från VESA
Thank you Anna 💚 We are glad that you are satisfied!
VESA team 😊
I used to buy more often from them
I used to buy more often from this website but the last two or three times I received products that were about to expire, and I was there for less than a month,I believe that they should provide such information on the website when you buy this product, and not that we should ask them,my opinion This is an attempt to get rid of an expired product
6 maj 2024
Omdöme utan inbjudan
Svar från VESA
Dear Katarzyna 😊
Thank you for sharing your feedback. We are very sorry to hear that you encountered issues with the expiration dates of products in your recent orders.
We would like to clarify that we always provide expiration dates if cosmetics have less than 3 months of expiration and food products have 1 month remaining. If we missed anything, please contact us with a photo, and we will promptly assist and resolve the issue. Without information from our customers, we are not always aware that something went wrong, so messages is extremely valuable to us.
In your case, the food products you received had an expiration date more than 2 months away, so it was not indicated on the site.
Thank you for your understanding. If you encounter any issues in the future, please contact our customer service team so we can assist you quickly and effectively.
Best regards,
VESA team 😊
On time, very good quality
On time, very good quality excellent customer service. Lots of great products.
24 juni 2024
Svar från VESA
Thank you Malgorzata 💚 We are glad that you are satisfied!
VESA team 😊
Dobry kontakt wszystko było zapakowane…
Dobry kontakt wszystko było zapakowane perfekcyjnie i szybka dostawa
Produkty dobrej jakości
Polecam
24 juni 2024
Svar från VESA
Hej Gosiu! Bardzo dziękujemy za Twoją opinię 💚
Miło nam, że jesteś zadowolona z zakupów u nas 😊
VESA team 😊
Short expiry date
I ordered three items.. two of them arrived with very short expiry date.. not even a month to use. No information about bbd in product description. I contacted customer service with no luck of response. Won't be ordering from them again.
1 juni 2024
Omdöme utan inbjudan
Svar från VESA
Dear Natalia 😊
Thank you for sharing your feedback, and we apologize for any inconvenience you experienced while shopping with us.
Regarding the lack of response to your message, we have checked our correspondence and see that we responded to your message the next day. We are sorry if our response has been overlooked.
We are sorry to hear that the expiry dates of the products you received did not meet your expectations. Due to the nature of oils, their expiry dates can sometimes be shorter. We always aim to mark food products one month before their expiration date. In the future, if you need more detailed information about the expiry date before making a purchase, we encourage you to contact us – we will be happy to provide all necessary information.
Thank you for your feedback, and we hope you will give us another chance to show that we value our customers and strive to provide the best service. If you have any questions or concerns, please do not hesitate to contact us via email – we are always happy to help.
Best regards,
VESA team 😊
Best company ever
Best company ever ! Best staff and Quick delivery! Lovely food and drinka 🥰🥰🥰
18 juni 2024
Svar från VESA
Hi Gabriela 💚 Thank you for your positive feedback! 💚
We are delighted to hear that you have had a great experience with Vesa. Customer satisfaction is our top priority, and we look forward to serving you again in the future.
VESA team 😊
Love VESA and her products 🫶🏻
18 juni 2024
Svar från VESA
Thank you Ewelina 💚 We are glad that you are satisfied!
VESA team 😊
Svar från VESA
Hi Ewa ! Thank you for your feedback! 💚
VESA team 😊
Amazing
Amazing customer service. With every order they give freebies. I just recieeved this excellent hand cream. Love this company. They have very good, natural, good for the skin cosmetics.
28 juni 2024
Omdöme utan inbjudan
Svar från VESA
Hi Karina 💚 Thank you for your positive feedback! 💚
We are delighted to hear that you have had a great experience with Vesa. Customer satisfaction is our top priority, and we look forward to serving you again in the future.
VESA team 😊
I always choose Vesa beauty
They always have what I am looking for, the best quality cosmetics and more, fast delivery, good prices.
23 april 2024
Svar från VESA
Hi Iga 💚 Thank you for your positive feedback! 💚
We are glad that you had a great experience with our service :)
VESA team 😊
Svar från VESA
Hi Magda ! Thank you for your feedback! 💚
VESA team 😊
Very good company
Very good company. All products are of high quality and delivery is very quick, I highly recommend it.
10 juni 2024
Omdöme utan inbjudan
Svar från VESA
Hi Aileen 💚 Thank you for your positive feedback! 💚
We are delighted to hear that you have had a great experience with Vesa. :)
VESA team 😊
Svar från VESA
Hej Kinga! Bardzo dziękujemy za Twoją opinię 💚
Miło nam, że jesteś zadowolona z zakupów u nas 😊
VESA team 😊
Svar från VESA
Hi Beata! Thank you for your feedback! 💚
VESA team 😊
Svar från VESA
Thank you Karolina💚 We are glad that you are satisfied!
VESA team 😊
Svar från VESA
Hi Anna! Thank you for your feedback! 💚
VESA team 😊
I Love Vesa Beauty
I Love Vesa Beauty, products very high quality, very good description of how the products works and the ingridients in products.💓
21 maj 2024
Svar från VESA
Hi Ivy 💚 Thank you for your positive feedback! 💚
We are delighted to hear that you have had a great experience with Vesa. Customer satisfaction is our top priority, and we look forward to serving you again in the future.
VESA team 😊
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