Vernal Omdömen 

110
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I bought the desk shelf. I’m happy with the quality, but the drawer just falls out as soon as you pull it half way out. Nothing holds it up. All the things you have stored therefore fall out onto your... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Just purchased the white+oak L-shaped adjustable-height desk from Vernal and put it together today. I did it myself (it's doable alone) and it took me about a cautious 2 hours. I upturned the 2 compl... Se mer

Betygsatt 5 av 5 stjärnor

Apart from a delay in between receiving the two boxes, everything went smoothly. The desk was in an immaculate condition. Assembly was a breeze and first operation was smooth and reasonably quiet. To... Se mer

Betygsatt 4 av 5 stjärnor

Ordered cabinet which was pre assembled with non matching draw runners and wooden dowels that were too big and caused damage. Took few weeks to be sorted but we did get a full refund, now just have... Se mer

Företaget har svarat


Företagsinformation

  1. Försäljare av kontorsmöbler
  2. också i
  3. Skrivbordsaffär

Skrivet av företaget

Vernal has a professional home design team that has been in the home furnishing industry for more than a decade, so we have always been close to the paranoid pursuit of quality control. We also strive to ensure that every user recognises the quality of our products. From design, to research and development, testing and manufacturing, we follow the highest standards in every step to create the most stable and robust desks. With our ergonomic products, we aim to provide our users with a pain-free working and living experience, while offering better products for a more efficient and enjoyable office experience. To set up a home office that offers a great home office experience.

Our shipping promise

Free 24-hour shipping

Get free and fast shipping after order confirmation

Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

110 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(110)

20 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Desk is great; instructions not so much

The desk is great but the installation instructions could do with a rewrite - they're not as clear as they could be, including the imagery, and leave you slightly guessing as to where the parts go.

30 september 2025
Logotyp för Vernal

Svar från Vernal

Dear Customer,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the unclear installation instructions. This is not the level of service we aim to provide.
To resolve this promptly, please contact us directly at service-uk@vernalspace.com
. We’ll ensure your concern is prioritized and a satisfactory solution is offered immediately.
Your trust matters to us, and we’d appreciate the opportunity to make things right.
Best regards,
Vernal Space Customer Support

Betygsatt 5 av 5 stjärnor

This is a top quality product

This is a top quality product. The materials are excellent, the instructions are simple and it fits together very simply and smoothly. The delivery was very quick, and when I had an issue with one of my parts, customer services were prompt in helping me reach a resolution. Absolutely recommended over the cheaper alternatives, because this is a quality-guaranteed product.

26 september 2025
Betygsatt 3 av 5 stjärnor

No reply from customer service

Update:
Eventually my issue was rectified, it's sad that it was only addressed once this review was written. I have changed the rating from 1 to 3 stars as the customer service was satisfactory once I talked to a human being.

Placed an order for a standing desk a couple of months ago, sadly it arrived with a small chip in the desktop and a scratch on the shelf accessory. Sent an email to customer service and haven't received a reply, it's been 2 months. Ive tried the live chat but there's no reply there, only a bot.

20 juli 2025
Omdöme utan inbjudan
Logotyp för Vernal

Svar från Vernal

Dear Customer,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by damaged desk and the lack of response from our team. This is not the level of service we aim to provide.

To resolve this promptly, please contact us directly at service-uk@vernalspace.com. We’ll ensure your concern is prioritized and a satisfactory solution is offered immediately.
Your trust matters to us, and we’d appreciate the opportunity to make things right.

Best regards,
Vernal Space Customer Support

Betygsatt 5 av 5 stjärnor

Great L Shape/Standing Walnut Desk!

It is my first standing L Shape desk and I just loved it!
The desk and accessories are wonderful together! I was looking for a modular L Shape/Standing/Walnut Color and have multiple accessories with integrated the table! Which is Vernal was the best option in my list. I am so happy with the table, even at its highest point it is very stable.

Some accessories arrived damaged due to delivery companies... The delivery box was damaged but when I reach the customer service they sorted it out the replacement quickly for me. Just loved it!

Thanks.

3 september 2025
Betygsatt 5 av 5 stjärnor

First two parcels came with Yodel and…

First two parcels came with Yodel and were very quick. The third, larger parcel came through XDP, this took a little longer but all arrived well packaged and safely. Very easy to put together. Two people (as advised) would be good but can be put together by one person. The desk is solid and well built. High quality materials. I'm glad I went with the 3 legged design as there is virtually no wobble at sitting height and a little at standing (no more than you'd expect from a tall item). I weight 65kg and it will lift me sat on it easily with my laptop and additional monitor on it. So far very happy with the product.

9 september 2025
Betygsatt 4 av 5 stjärnor

Great Products, Crazy Logistics.

Delighted with the quality of the products and they were very well packaged. Assembly instructions were very clear and easy to follow. Only disappointment was that my two items were split into three packages and all three came via different couriers on different days. I can’t fathom how this is regarded as an efficient logistics system.

25 augusti 2025
Betygsatt 4 av 5 stjärnor

Great standing desk, bad deliveries

The actual delivery was split into 5 different packages through 5 different delivery companies... Needless to say it was bloody awful and happened over 4 days.

Desk is brilliant though! May be the heaviest thing I've set up

21 augusti 2025
Betygsatt 5 av 5 stjärnor

150 x 70 natural look standing desk

Apart from a delay in between receiving the two boxes, everything went smoothly.
The desk was in an immaculate condition. Assembly was a breeze and first operation was smooth and reasonably quiet. Too soon to say how reliable the motors and mechanism performs but happy so far. Have ordered a protector mat as I’ll be working on electrical devices so don’t want to mark the surface. It will also help with the mouse as the shiny surface makes it jumpy.

25 augusti 2025
Betygsatt 5 av 5 stjärnor

Excellent quality

Really easy to assemble, great instructions. i liked the extra hardware included in case you lost a screw or bolt. The desk is first class. Really smooth and quiet operation. I'm very pleased with it.

24 augusti 2025
Betygsatt 5 av 5 stjärnor

Super desk!

Very nice desk - well priced. Exactly what was needed and the purchase of this was very simple.
Desk was easy to put up. Just be prepared, it’s very heavy!

11 augusti 2025
Betygsatt 5 av 5 stjärnor

Product was shipped within time frame

Product was shipped within time frame, received in 2 days. Really easy to put this product together with all equipment supplied and it’s really sturdy and looks really good. The quality of this product is high, really happy.

19 augusti 2025
Betygsatt 3 av 5 stjärnor

A meh experience....

A meh experience..... I found the quality of the chipboard units not great, the desk is good and does what it says on the tin, the side units are very overpriced for what they are. Assembly instructions are ok, but you sometimes find yourself scratching your head, screw sighting due to the construction materials and laminate outer led to many screws chewing larger holes than needed, I am hopeful I never need to dis-assemble. Overall a very meh, I would not buy again. For the larger side unit, no screw pack was included in box, after many emails and a few days, where the UK distributor couldn't help but point me at the Chinese manufacturer, the screws turned up in a small package from China having been posted a week before, so something they knew wasn't included, would have been good not to waste my life trying to get a new pack sent.....

8 augusti 2025
Logotyp för Vernal

Svar från Vernal

Dear Customer,

We sincerely apologize for the bad experience. Our support team is actively working to resolve your issue. Please check your inbox for an update from service-uk@vernalspace.com, and don’t hesitate to reach out if you have any questions.

Best regards,
Vernal Customer Support Team

Betygsatt 5 av 5 stjärnor

Desk came in great condition

Desk came in great condition, was going to swap for walnut but the light walnut looked too good. The customer support was very fast in responding over email and could tell me re stocking dates over the phone. Very impressed

5 augusti 2025
Betygsatt 5 av 5 stjärnor

Love the desk

Love the desk. A well-built, elegant piece of workday furniture.

I was a little trepidatious in approaching the assembly, but the instructions were great. In fact, they were somewhat weirdly calming.

31 juli 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer