Caro light in picture was completely different from the one I received which was in green and orange packaging from Mama Africa l. Beware false advertising
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I could not ask for a better service! I put in the wrong delivery address and noticed within a hour so I emailed the customer service and luckily my ordered hadn’t been processed yet so there... Se mer
Ordered goods fast delivery and hood price. Realised I had ordered the wrong items so contacted them for return. They tried to find the actual goods I should of ordered but out of stock. So returned g... Se mer
Honest company. I paid for a product, and as soon as they found out it wasn’t in stock, they refunded me immediately, without even me having to ask or going through a long process. Based on the honest... Se mer
Företagsinformation
Skrivet av företaget
A family run business for over 17 years, supplying much needed beauty products to the community. We specialize in afro, asian and european hair and cosmetics, ranging from children to adults, including salon products and accessories. Wide range of human hair, brazilian and yaki, clip in and weft, afro twist braids and kinky bulk Full colour spectrum of Xpression. Human and synthetic wigs of many designs, lengths and colours. Variety of skin and hair care products including a full range of Palmers, Cantu, Shea moisture, Cream of Nature, Dark & Lovely, Olive Oil, African Pride, Makari, Keracare, Jamaican Castor Oil, Fair & White, Jergens, Cocoa Butter, soft & precious, mens hair grooming and styling and many many more Situated in South London, we provide a nationwide and international delivery service through our website, www.venuscosmetics.co.uk Which also offers a click & collect service.
Kontaktuppgifter
274 London Road, Cr4 3nb, Surrey, Storbritannien
- 02086484363
- venuscosmetics@yahoo.co.uk
- venuscosmetics.co.uk
3,8
Bra
61 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prompt delivery
Very quick and easy to order, fast delivery and I paid twice by accident. However they informed me straight away and refunded my me. Fantastic service will definitely use again.
Thank you🙂
17 september 2022
Svar från venuscosmetics.co.uk
Thank you Melanie for your kind words we appreciate your support.
Excellent buy
The service was very efficient and came on time very pleased. Will be ordering again from them.
6 september 2022
Svar från venuscosmetics.co.uk
We appreciate your encouraging words and look forward to serve you again
Wonderful I was informed by email that…
Wonderful I was informed by email that the product I ordered was not enough and told how many I could get and the right amount refunded back. Without stress
31 augusti 2022
Svar från venuscosmetics.co.uk
Thanks Christiana and hoping to serve you again soon
I haven’t received it till now please
I haven’t received it till now please. When I try to track and check the update on Evri it says “ We're sorry, your parcel has been delayed. We'll update tracking as soon as your parcel is out for delivery” since 27th of August. I’m pained.
3 september 2022
Omdöme utan inbjudan
Svar från venuscosmetics.co.uk
We are sorry to hear that you didn't get your parcel in time. Unfortunately the courier company had misplaced your parcel and it took them longer than usual to deliver. Please accept our apologies for this inconvenience and hopefully we can have your custom again
Mega growth relaxer 6 in 1
The profectiv relaxer I got from was the original one although there was no shampoo..
I'm glad with the product
29 juli 2022
Svar från venuscosmetics.co.uk
Hi Chigozie
Thank you for your custom and positive review.
Paid for 10 items, only received 8!
I ordered and paid for 10 queen elisabeth cocoa butters bit only received 8.
Sent them an email to ask for the rest or get a refund but have still not had a reply 1 week later!
27 juli 2022
Svar från venuscosmetics.co.uk
Hi Baiden
We issued the refund straightaway and left a note with the refund . We are happy that you called and informed us about recieving the refund. Thanks for your business and support
Very happy with the service 😀
21 juli 2022
I ordered Bump Patrol Original Formula but my order was refunded
I ordered Bump Patrol Original Formula Aftershave for Razor Bumps 60ml. A few days later I received an email saying Your Venus Cosmetics order #10965 has been refunded.
I emailed info @ venuscosmetics.co.uk to find out why the order was refunded however I have not yet received a response
17 juli 2022
Svar från venuscosmetics.co.uk
Hi Levy
We are sorry to hear that your order was refunded due to items being out of stock. Due to some technical issues we couldn't access our emails. We will definitely let you know once the item is back in stock. We appreciate your business
Morgan Hair Cream
I'm not sure how good the Morgan hair cream is. It's a bit too early to say. As of now it seems promising. It seems to be darkening my hair which is what I wanted but I'm not sure whether it will darken my hair to the extent I want.
16 juli 2022
Svar från venuscosmetics.co.uk
Hi Trevor
Thanks for your review. This product has been in the market for many years.we have many repeat orders and hope that it will give you desired result.
We appreciate your feed back
Great experience especially with the…
Great experience especially with the customer service.
10 juli 2022
Order cancelled by them and refund…
Order cancelled by them and refund made, no reason given, very poor communication.
7 juli 2022
Svar från venuscosmetics.co.uk
Hi sivell
We are sorry to hear that your order was refunded. We normally send a note with the refund explaining the reason for order being refunded. Please accept our apologies for any inconvenience and hope to serve you in future
Order was cancelled without a reason…
Order was cancelled without a reason why. Refund returned promptly
25 juni 2022
Svar från venuscosmetics.co.uk
Hi Trish
Sorry to hear that your order was refunded. We only refund the order if we are out of stock and normally inform the customer. Please accept our apologies if you didn't receive an email or note. Hope to serve you again
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.