Vela Survey Omdömen 

520
•
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... Se mer

Betygsatt 5 av 5 stjärnor

We've had an excellent experience. Smart Home Surveys are very responsive, communication is easy, fast, and clear as is the interface for receiving quotes, scheduling survey, and final reports. The su... Se mer

Betygsatt 5 av 5 stjärnor

Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... Se mer

Betygsatt 5 av 5 stjärnor

Great service. Friendly, easy, reliable. They don’t oversell and give honest advice. The service didn’t stop after the survey, they continued to connect me to local specialists to answer remaining que... Se mer

Företagsinformation

  1. Besiktningsman
  2. också i
  3. Fastighetskonsult
  4. Fastighetsvärdering

Skrivet av företaget

Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

520 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(520)

44 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Level 2 Survey

We had a level 2 survey completed by Joe A. The report was thorough clear; Joe was also really helpful on the follow up call. The cost was very reasonable.

22 mars 2024
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Thanks Alex, I'm glad things went well. Adam

Betygsatt 5 av 5 stjärnor

Adam's customer service 10/10!!

Adam's customer service 10/10!!

From the initial conversation, I knew SmartHomes was the right surveyors to do the task.

Adam showed a genuine interest, provided thorough explanation of the nuances between the residential reports and provided a recommendation.

The Level 2 inspection was completed a week earlier than expected and the detailed report was completed within 3 Business Days.

This is the best service I have received in YEARS!

I will most definitely recommend SmartHome Surveys and reuse their service again.

18 mars 2024
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Thank you Natalie for such a kind review, Adam

Betygsatt 5 av 5 stjärnor

Great experience start to finish!

From start to finish Joe was super helpful with everything, we got a level three report on a very old property was very important to us we had all the details and everything was looked at throughly. Really great advice afterwards and went through all of my questions, no matter how silly! Loved the client space on their website as well made everything really easy and simple. As a first time buyer all of these things are super scary but was made so much better by how in depth and support they were! Thanks again!

6 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Honesty

Honesty, a rare quality nowadays.
I have contacted Smart Home Surveys as a first time buyer and I was surprised to find an honest advice from Adam, who after listened patiently my situation, did not hesitate to explain that what I really needed it was a gas engineer.
Thank you very much Adam, your honest advice makes you a trusted professional!

5 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very efficient and helpful

Smart Home Surveys were incredibly efficient and we were most grateful to Joe, in particular, for being so helpful. He explained the findings of our survey very clearly and helped us to determine on our next steps moving forward. As first time buyers, we really appreciated this.

16 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Smarthome surveys did a great job with our level 3 buildings survey. We are first time buyers and were looking at purchasing a doer-upper, but weren't sure of the level of work needed. The survey revealed extensive damp issues and the need for a new roof amongst other issues. Dan was very honest, thorough and generous with his time when we discussed this with him after we'd read his report.
The survey and excellent service was pivotal in us making the decision to walk away and save making a very expensive mistake.
Adam was also wonderful in answering my (many) questions and keeping us informed each step of the way. We will definitely be returning to them for any future possible purchases.

1 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Joe Allen-Alldus

Joe Allen - Alldus did a survey on the house we are buying and we couldn't recommend him more highly. He wrote a very detailed report and was so helpful when we phoned with queries. He is very knowledgeable and nothing is too much trouble. Excellent service

21 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Look no further as a first time buyer!

I had a great experience with Smart Home Surveys. As a first time buyer I was guided through the report post survey and really impressed with the attention to detail Joe was able to offer. He helped us through the process and I will be recommending Smart Surveys to my friends and family!

4 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

We recently engaged Smart Home Surveys and Alex was thorough and efficient even sourcing a drill from a nearby construction site when we did not have one to make sure he completed his review. He was also very helpful in answering our follow up questions. We have been very pleased with this service.

16 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is the second time I used Smart…

This is the second time I used Smart Home Surveys - I was impressed with how quickly and thorough they were with both sets of reports. When we had questions and an urgent issue, they got back to us during the weekend and resolved the issue very quickly. Will definitely be recommending Smart Home Surveys to my peers.

28 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service and quality survey

The whole process was seamless end to end. Adam booked us a Level 3 survey for a property and was very helpful.

Joe Allen-Aldus was our surveyor and promptly sent over a detailed report. He was also more than happy to answer any follow-up questions and was delightfully helpful

18 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service

Our experience with Alex Lynch Smart Home Surveys was exceptional from start to finish. Alex's promptness, professionalism, and thoroughness in explaining the survey report made us feel well-prepared to assess the property we were considering for purchase. His friendly and warm approach made the process enjoyable, and he even helped us streamline communication with contractors and our solicitord. We wholeheartedly recommend Alex and Smart Home Surveys to others - their expertise and dedication are truly commendable.

20 september 2023
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Thank you for a great review, I'm glad we were able to help. Adam

Betygsatt 5 av 5 stjärnor

Very good service

I am not at all technical, but I managed to book the survey online and it was all arranged and done in less than a week. The survey was very thorough and I would certainly recommend Smart Home Surveys.

16 augusti 2023
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

I'm glad you found our booking system easy to use and the survey useful. Adam

Betygsatt 5 av 5 stjärnor

Brilliant!

As first time buyers, we were nervous selecting a surveyor but would absolutely recommend Joe. He was fantastic and was so helpful with our follow up questions to really put our minds at ease. Would not hesitate to use Joe again - top service and thank you so much!!

26 augusti 2023
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Thank you for such a great review. Adam

Betygsatt 5 av 5 stjärnor

Excellent Surveyors

We used smart home surveys for a survey on a flat in a recently built (~2014) block. Alex picked up on various damp and ventilation issues and was extremely helpful and thorough when discussing the survey results with us and giving us advice on the next steps. Excellent service. Would highly recommend.

14 augusti 2023
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Hi Nathan, I'm glad you found the survey useful.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer