Vela Survey Omdömen 

520
•
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... Se mer

Betygsatt 5 av 5 stjärnor

We've had an excellent experience. Smart Home Surveys are very responsive, communication is easy, fast, and clear as is the interface for receiving quotes, scheduling survey, and final reports. The su... Se mer

Betygsatt 5 av 5 stjärnor

Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... Se mer

Betygsatt 5 av 5 stjärnor

Great service. Friendly, easy, reliable. They don’t oversell and give honest advice. The service didn’t stop after the survey, they continued to connect me to local specialists to answer remaining que... Se mer

Företagsinformation

  1. Besiktningsman
  2. också i
  3. Fastighetskonsult
  4. Fastighetsvärdering

Skrivet av företaget

Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

520 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(520)

44 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Surveying Made Easy!

In a world full of information Smart Homes where super helpful and very professional. Our needs where handled with speed and accuracy and made the overall process easy to digest. The reporting process is clear and easily accessible for all parties. Would highly recommend!

15 april 2025
Omdöme utan inbjudan
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Svar från Vela Survey

Thanks Matt for such a great review. Adam.

Betygsatt 5 av 5 stjärnor

Great experience, would recommend and use again

Good quality survey delivered within a few days. A month later I was facing some challenges and my solicitor made a recommendation for another survey. Adam took the time to give me a call and answer my questions. He didn't try to sell me another survey that I didn't need but gave me advice to help resolve the situation I was facing which I'm very grateful for.

16 maj 2025
Omdöme utan inbjudan
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Svar från Vela Survey

Thanks Dan, I'm glad I was able to help. Adam.

Betygsatt 5 av 5 stjärnor

Very comprehensive report that was easy…

Very comprehensive report that was easy to understand. We had a call with our surveyor to run through the findings and this was enormously helpful.

22 april 2025
Omdöme utan inbjudan
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Svar från Vela Survey

Thank you, I'm glad the call was helpful. Adam

Betygsatt 5 av 5 stjärnor

Through Survey and Explainations

As a first time house buyer what I loved the most was the suggestion on the type of survey I needed. The one that was best value for money.

After the survey I had a callback, which really helped in terms of priorities. I would definitely use again.

15 februari 2025
Omdöme utan inbjudan
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Svar från Vela Survey

Thank you Dan, one of the most important parts of my job is to recommend the right level of survey based on researching the property rather than just trying to sell a product, I'm glad you appreciated that. Adam

Betygsatt 5 av 5 stjärnor

Excellent Job

Smart Home Surveys were recommended to me, and for good reason. Efficient, friendly, reasonably priced and helpful. The report I received was detailed and helped me understand the issues I needed to think about before buying a flat. Would highly recommend.

19 mars 2025
Omdöme utan inbjudan
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Svar från Vela Survey

Thank you Claire, I'm glad you found the service useful. Adam

Betygsatt 5 av 5 stjärnor

Highly recommend

Alex has been done a great job with the survey. He was very thorough and the report was clear and helpful. He made himself available to follow-up on short notice. Highly recommended.

5 mars 2025
Omdöme utan inbjudan
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Many thanks Julien, we try to be agile and respond quickly. Adam

Betygsatt 5 av 5 stjärnor

Highly recommend

Smart Home Surveys are so easy to deal with, super quick to respond and extremely flexible, especially during the stressful time of selling!

I would highly recommend Adam and the team!

26 februari 2025
Omdöme utan inbjudan
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Svar från Vela Survey

Thanks Aimee, we hope to reduce as much seller or buyer stress as we can! Adam

Betygsatt 5 av 5 stjärnor

Exactly what a buyer needs from a survey.

Meticulously detailed report, overlaid with common-sense judgements. The follow-up consultation was particularly valuable: our surveyor was patient, constructive and extremely helpful with suggestions for possible remediation of the issues he had highlighted.

19 februari 2025
Omdöme utan inbjudan
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Svar från Vela Survey

Thanks Chris, that's a great review. I'm glad you found the consultation enhanced the report. Adam

Betygsatt 5 av 5 stjärnor

Fantastic experience

Fantastic experience with Smart Home Surveys!

We received our L3 survey which contained all the key information we needed as well as taking particular care to the areas of interest we had in the property. The survey Kirsten prepared was extremely thorough and provided us with confidence to be fully informed in our purchase.

I would also highly recommend the virtual tour feature which has allowed us to obtain all the measurements and help plan things out without needing to visit the property.

Having used other independent surveyors before, I can confidently say that Smart Home Surveys are by far the best ones I have ever interacted with.

19 februari 2025
Omdöme utan inbjudan
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Svar från Vela Survey

Thank you for such a comprehensive and supportive review, I'm glad the service was useful. Adam

Betygsatt 5 av 5 stjärnor

The response was incredibly fast from…

The response was incredibly fast from start to finish. In particular, the service provided by Adam was outstanding. As this was my first time purchasing a home in the UK, I had many uncertainties and asked several basic questions, but he always responded within the same day. Since I had a tight schedule before my desired move-in date, I truly appreciated the prompt responses and clear explanations. This is a highly reliable company that I can strongly recommend.

19 februari 2025
Omdöme utan inbjudan
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Thanks so much Rie for your kind words - we really appreciate it. Adam

Betygsatt 5 av 5 stjärnor

⭐⭐⭐⭐⭐ Excellent Service & Highly Professional

We recently used Smart Home Surveys for a Level 2 RICS survey on a flat we are in the process of purchasing, and the experience has been fantastic from start to finish.

The entire process was smooth, efficient, and highly professional. The team provided a comprehensive and detailed report, highlighting key areas of concern and giving us a much better understanding of the property. Special thanks to Alex, who conducted the survey with great attention to detail, and to Adam, who was incredibly helpful and communicative throughout the process.

Even after the survey was completed, they went above and beyond by assisting us with a follow-up query regarding historical water ingress concerns. Despite it being outside the original scope of the survey, they kindly reviewed additional reports to help us make an informed decision—something we truly appreciate.

If you’re looking for a reliable, thorough, and customer-focused surveyor, I highly recommend Smart Home Surveys. Their expertise and service have been invaluable in our home-buying journey.

20 januari 2025
Omdöme utan inbjudan
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Svar från Vela Survey

Thank you for such a thorough review Luca, I'm glad we helped with your decision making. Adam

Betygsatt 5 av 5 stjärnor

Great communication and very helpful advice

I had a very good experience with Smart Home Surveys again, communication was great and I felt guided through the process from beginning to end.

6 februari 2025
Omdöme utan inbjudan
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Svar från Vela Survey

Thanks Gisela, we enjoyed working wit hyou. Adam

Betygsatt 5 av 5 stjärnor

Highly professional

Highly professional, clear and concise correspondence and the survey report was very informative/useful. Would definitely recommend.

3 februari 2025
Omdöme utan inbjudan
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Svar från Vela Survey

Thank you so much for your review. Adam

Betygsatt 5 av 5 stjärnor

Smart Homes Surveys were easy to deal…

Smart Homes Surveys were easy to deal with from the outset: responsive, enthusiastic and thorough.

28 januari 2025
Omdöme utan inbjudan
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Svar från Vela Survey

Thank you for your review, I'm glad we were able to help. Adam

Betygsatt 5 av 5 stjärnor

Prompt, thorough and helpful

Smart home surveys were very prompt, insightful and overall helpful with my building survey request. The survey was thorough and of high quality. They took the time to talk me through any of my concerns. Would recommend.

16 januari 2025
Omdöme utan inbjudan
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Svar från Vela Survey

Many thanks Jamie, I'm glad you found the service useful. Adam

Betygsatt 5 av 5 stjärnor

Very Thorough

Very thorough work, and he took the time to talk us through the findings in detail.

15 januari 2025
Omdöme utan inbjudan
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Svar från Vela Survey

Thanks Elspeth and good luck with your house purchase. Adam

Betygsatt 5 av 5 stjärnor

Efficient, helpful and friendly!

Smart Home Surveys have been incredibly helpful with our Home Buyers Survey process. We’re very grateful that the surveyor picked up on an important issue and flagged this at an early stage. All our questions have been answered very quickly and clearly. Definitely recommend.

19 december 2024
Omdöme utan inbjudan
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Svar från Vela Survey

Thanks Maddy, I'm glad we were able get you the information you needed. Adam

Betygsatt 5 av 5 stjärnor

Top marks for smarthomesurveys

The team were extremely helpful from start to finish. I was particularly impressed by the friendly and helpful advice before the survey (selecting the most appropriate options); the detail and thoroughness of the survey report; and the opportunity for a very valuable discussion with the surveyor afterwards to go over the key points.
Absolutely first rate service... thank you to smarthomesurveys.

18 november 2024
Omdöme utan inbjudan
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Svar från Vela Survey

Thanks Rafe, I'm glad you were happy with the service. Adam

Betygsatt 5 av 5 stjärnor

Fantastic experience - would recommend!

Fantastic experience - incredibly friendly and professional to deal with and very thorough. Would happily recommend!

14 november 2024
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Thanks Dave, it was a pleasure working with you. Adam

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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