Vela Survey Omdömen 

520
•
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... Se mer

Betygsatt 5 av 5 stjärnor

We've had an excellent experience. Smart Home Surveys are very responsive, communication is easy, fast, and clear as is the interface for receiving quotes, scheduling survey, and final reports. The su... Se mer

Betygsatt 5 av 5 stjärnor

Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... Se mer

Betygsatt 5 av 5 stjärnor

Great service. Friendly, easy, reliable. They don’t oversell and give honest advice. The service didn’t stop after the survey, they continued to connect me to local specialists to answer remaining que... Se mer

Företagsinformation

  1. Besiktningsman
  2. också i
  3. Fastighetskonsult
  4. Fastighetsvärdering

Skrivet av företaget

Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

520 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(520)

44 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Super professional and timely

Super professional and timely, very quick to arrange and execute the survey, not only that but they helped out with many questions after the survey was completed which proved invaluable when putting in an offer on a property!

31 augusti 2022
Omdöme utan inbjudan
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Svar från Vela Survey

Thanks very much Max, I'm glad we were able to help, Adam

Betygsatt 5 av 5 stjärnor

Joe/Adam Smart Home Surveys

Joe and Adam are amazing. Slick, professional and personable right through the entire survey process. Detailed and comprehensive, the report was exceptional.

25 augusti 2022
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Thank you so much for such a great review, Adam.

Betygsatt 5 av 5 stjärnor

Excellent service!

Excellent service. Alex conducted a quality survey report and was a great support throughout, giving insights and explaining areas of concern. The survey was concise and easy to understand. I opted for photos to be included within the report and I’m glad I did because they demonstrated areas that need attention and I found this to be very useful. Prompt and professional, I fully recommend Smart Home Surveys.

25 augusti 2022
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Thanks for a lovely review Jeyda - it's been a pleasure working with you, Adam

Betygsatt 5 av 5 stjärnor

Transparent, efficient and reliable

Explained the process fully, easy to use platform, arranged the survey quickly and was at hand for any questions. Excellent service. Highly recommend

10 augusti 2022
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Thank you Adam, it was a pleasure. Adam

Betygsatt 5 av 5 stjärnor

Great experience

Efficient, helpful and thorough. Adam booked the survey in promptly and kept us informed. Tom prepared a very clear, informative and thorough report and answered our few follow-up questions very quickly and helpfully. Would definitely use them again.

8 augusti 2022
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Thanks so much for your kind review. Adam

Betygsatt 5 av 5 stjärnor

Very thorough survey by Alex and…

Very thorough survey by Alex and ongoing support afterwards. Always prompt and helpful responses. Highly recommended

5 augusti 2022
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Thanks so much for your kind review. Adam

Betygsatt 5 av 5 stjärnor

Great service by Joe

Great service by Joe! Report was very thorough, and aftwerwards really took the time to talk me through the survey. Amazing service!

2 augusti 2022
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Thank you so much for your kind review, Adam

Betygsatt 5 av 5 stjärnor

Professional service

Professional service. The company did a comprehensive survey and provided a clear report. Saved me from buying a poorly built property. No complaints.

2 augusti 2022
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Thanks so much for your kind review, I'm glad you we were able to help you out. Good luck with your property search. Adam

Betygsatt 5 av 5 stjärnor

House Survey

Worked with Alex and coordinated with Adam, both amazing people and super easy/fast to communicate with.

This was my first time getting a survey done, and Alex was so patient in explaining the different elements and their priority. He was also very helpful in going above and beyond for giving insights. Thanks again!

28 juli 2022
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Thanks so much for your kind review, I'm glad you were happy with the service. Adam

Betygsatt 5 av 5 stjärnor

Clear report and friendly, customer-oriented service

Very happy with the service we received. Clear report. Surveyor was very friendly and happy to help us with follow up questions; we sent an email with a lot of questions and he took the time to go through them one by one, and he was also prompt to help even when we asked him something more than a month after the survey was done. I think the report came back 1 or 2 days later than I expected but this did not bother us too much. Thanks Alex & team!

27 juli 2022
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Thanks so much Anne. I'm glad you found the service helpful.

Betygsatt 5 av 5 stjärnor

Smart Home Surveys was great

Smart Home Surveys was great. I am satisfied with the service and the quality of the report. Kirstin, the surveyor, went into great detail. Also, Smart Home Surveys helped me find a trusted engineer to do a more in-depth check on a structural problem.

11 juli 2022
Omdöme utan inbjudan
Logotyp för Vela Survey

Svar från Vela Survey

Thanks so much for your kind review, I'm glad you were happy with the service. Adam

Betygsatt 4 av 5 stjärnor

A service worth considering

The quality of report was professional in nature. I was satisfied with the detail provided in the report on any urgent and outstanding issues to be addressed. Unfortunately, mistakes were found in the report however the team at Smart Home Surveys were happy to help remediate these errors. I would suggest, with any surveyor assessment, that the report be read very carefully in order to spot any potential issues before purchase.

30 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great and efficient service

Smart Home Surveys was great in every sense. They were quick to reply to my emails from day 1, they have a nice portal that tells you the progress of the application, they gave me a good date for the survey to take place, were on time, the seller had no issues with them and then 3 days later I have the detailed Level 2 survey report ready in my hand. Very seamless.

Later on also had a call with Alex to go over some questions I had in the report and he was very patient and helpful in explaining them to me. 5/5

22 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional and prompt

Professional , polite and prompt! Very happy with the entire service from Adam and Alex - thanks guys, very much appreciated.

16 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service - easy to contact and always gets back quickly with answers. We received our survey very quickly and it was very detailed. Highly recommend!

8 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service, quality and responsiveness

Smart Home Surveys was recommended to me by a friend and I could not thank her more. My experience with them was fantastic, from the Enquiries Department (Adam & Tom) to the Surveyor (Alex).

Very detailed and prompt responses via email and phone, honest & transparent service, quality reporting, great professionalism and great support throughout. I would definitely recommend them to anyone.

7 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant but a word of advice

Brilliant from start to finish. Went for the most comprehensive service which was well worth it.

Advice if you're worried about the gas and electrics then use Inspectify Gas & Electrics to check the gas, electrics and plumbing and central heating as I was worried about those. Very thorough inspections with photos and prices for remedial works.

My house is safe and that's all I was worried about.

31 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service - very efficient and responsive. The survey was very easy to understand and the photos provided of each area of concern are extremely useful. Couldn’t fault Smart Home Surveys - would fully recommend!

20 maj 2022
Omdöme utan inbjudan

Detta är Trustpilot

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