Great experience.. all staff polite & professional & took every step to put me at ease. Procedure went extremely well & everything was fully explained. Very little discomfort & haven’t needed any pai... Se mer
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Plats
Byt plats26 Berkeley Square, BS8 1HP Bristol, GB
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Det här tycker kunderna
My consultant explained everything very well, some of the information was really surprising. I have decided to go ahead and have booked the procedure which should take an hour, with after care as nee... Se mer
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Staff were really nice. I was nervous during tmt and they were very understanding and helpful. Seeing good results following the laser + foam injections but still a bit early to tell as my last inject... Se mer
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I have been very pleased with my treatment and aftercare at The Vein Centre. My Consultant Mark Bratby was excellent, he put me at ease and gave me all the information I needed to know about the p... Se mer
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Företagsinformation
Skrivet av företaget
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Kontaktuppgifter
26 Berkeley Square, BS8 1HP, Bristol, Storbritannien
4,7
Utmärkt
52 omdömen
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All the staff were very professional
All the staff were very professional, yet friendly. They put me at my ease. I am very happy with the results of the treatment and would happily recommend the VeinCentre.
19 juli 2025
Svar från VeinCentre - Bristol
Hi Claire,
Thank you so much for your wonderful review! We’re thrilled to hear you’re pleased with the results. It’s always our goal to make patients feel confident and comfortable, and we’re so happy we succeeded with you. Your recommendation means the world to us!
Best wishes,
Dilly
I am still a bit disappointed with the results
I am still a bit disappointed with the results of treatment, although I know it can take up to a year for the final result to be achieved, so I just have to be patient.
Everything was fine at the Practice and everyone was very efficient and helpful, maybe apart from the Nurse who administered my last blood thinning injection, because this caused a large area of bruising, which had not been the case with the first injection at all.
15 juli 2025
Svar från VeinCentre - Bristol
Hi Judy,
Thank you so much for sharing your experience. We’re really sorry to hear that you’re feeling a bit disappointed with the results so far. You’re absolutely right, it can take time for the full benefits of treatment to develop, and we appreciate your patience during this process.
We’re glad to hear you found the team helpful and efficient overall, though we’re sorry to learn about the bruising after your final injection. Your feedback will be shared with our team so we can continue to maintain the highest standards and learn from your experience.
A member of our team will be in touch to check-in and see how you’re getting on and to see if there's anything else we can do to help. We are here to support you every step of the way and want to make sure you feel reassured and confident with the results.
Best wishes,
Dilly
The consultant and nurse assistant were…
The consultant and nurse assistant were both absolutely lovely. Answered all my questions and were very reassuring. They really put me at ease.
12 augusti 2025
Svar från VeinCentre - Bristol
Hi Ruthie,
Thank you for your kind words! We’re so glad to hear that you felt reassured and well-cared for by our consultant and nurse. We’re here to answer any questions, anytime.
Best wishes,
Dilly
The consultation was fine
The consultation was fine. However I think £250 too expensive. Ex specially if you decide not to have the treatment. Also I am not convinced it will totally work rd k and get every vein gone?
12 augusti 2025
Svar från VeinCentre - Bristol
Hi Tracy,
Thank you so much for sharing your thoughts with us. We completely understand that both cost and treatment effectiveness are really important when deciding what’s right for you. At VeinCentre, all consultations are carried out by an expert Vascular Consultant and include a detailed ultrasound scan. We use NICE-recommended treatments with a proven 99% success rate but we also know that every person’s situation is unique and that you’ll have plenty of questions along the way.
Our team will be in touch shortly to talk things through and see how we can best support you. In the meantime, please don’t hesitate to reach out if there’s anything you’d like to ask – we’re here to help and want you to feel fully informed and comfortable every step of the way.
Warm regards,
Dilly
Being well looked after and listened to.
7 augusti 2025
Svar från VeinCentre - Bristol
Hi Ann,
We’re really pleased to hear you felt supported and heard during your visit. Your feedback means a lot to us.
Best wishes,
Dilly
Exceptional Care and Comfort – EVLA & Sclerotherapy with Dr Ramnarine
I recently had EVLA surgery on both legs and sclerotherapy with Dr Ramnarine at Veincentre, and I could not be happier with my experience.
From the moment I arrived, Dr Ramnarine’s professionalism and expertise put me completely at ease. He explained every step clearly, answered all my questions with patience, and carried out the procedure with exceptional skill. I felt confident that I was in the best hands possible.
A special mention must go to the lovely, friendly nurse who assisted throughout and kind receptionist. Their warmth and attentiveness made such a difference to my comfort. Dr and nurse went above and beyond to create a relaxed atmosphere — allowing me to DJ for two hours with my own choice of music during the procedure. This personal touch turned what could have been a nerve-wracking experience into something genuinely enjoyable.
The whole team made me feel cared for not just as a patient, but as a person. I left feeling well looked after, comfortable, and already noticing a great improvement with pain, swelling and circulation in my legs.
15 april 2025
Omdöme utan inbjudan
Svar från VeinCentre - Bristol
Hi Mirna,
Thank you so much for sharing your detailed and kind feedback. We’re delighted to hear that Dr. Ramnarine and the team provided you with such exceptional care and comfort throughout your treatment.
It’s wonderful that the personal touches, like your music during the procedure, helped make your experience enjoyable and relaxed. We truly believe that treating our patients with both skill and kindness makes all the difference.
Wishing you continued improvement and good health. Please don’t hesitate to reach out if you need anything further!
Warm regards,
Dilly
I came 20 minutes before my booked…
I came 20 minutes before my booked time. 10 minutes after my appointment should be started, I decided to ask if everything is ok, because the lady behind the desk didn't try to check time and show me she cares that they are late. The lady asked why I am asking this. I said it's 10:40am, but I booked for 10:30am. She answered something like that - sometimes the client needs more time. Hm, and that's it - no sorry or something else. Then doctor's nurse came and she was very polite and told me sorry for the delay.
Ultrasound was ok. They gave me even special underwear. I didn't like to walk without sock though, I would prefer to not take them off )) or to have slippers, I hate walking on the floor without socks after many other people (but it's just me I suppose). The doctor explained everything clearly so you don't have to worry about that, and you can ask as many questions as possible. p.s. The punctuality should be very important for private services. I've been to several private services for a few years and many of them don't care about punctuality.
15 juli 2025
Omdöme utan inbjudan
Svar från VeinCentre - Bristol
Hi there,
Thank you for taking the time to share your feedback. Punctuality is very important to us and we are therefore so sorry there was a delay before your appointment. Your comments have been shared with the relevant team as we value your feedback and are always looking for ways to improve. Thank you again for your valuable feedback.
Wishing you all the best,
Katie
The welcome and the informative…
The welcome and the informative consultation was very professional. Time was taken to answer questions I had without feeling rushed. Calming and pleasant environment.
5 juli 2025
Omdöme utan inbjudan
Svar från VeinCentre - Bristol
Hi Nicola,
Thank you so much for your kind words! We're glad to hear you felt welcomed and supported during your consultation. Taking the time to answer your questions and ensuring a calm, comfortable environment is always our priority. We truly appreciate your feedback!
Best wishes,
Katie
Receptionist and nurse welcoming
Receptionist and nurse welcoming, professional and reassuring. Consultant very uncommunicative…. Left treatment room after the procedure on both occasions without so much as a goodbye!
Realise they are very busy but still some degree of reassurance, pleasantness or I would hope to feel like a person rather than another procedure. I even commented to the nurse who did understand my feelings.
19 maj 2025
Svar från VeinCentre - Bristol
Hi Christina,
Thank you for taking the time to share your feedback.
It’s really important to us that every patient feels welcomed and well cared for throughout their time with us, so we're genuinely sorry to hear that your experience didn’t reflect this.
We will pass your feedback on to the clinic team and we will be in touch shortly to discuss this further. Your feedback is truly valued and helps us continue to improve.
Wishing you all the very best,
Katie
Very accommodating with lovely and…
Very accommodating with lovely and attentive staff. Everyone was very professional and made sure they took their time to make sure I understood everything before going forward with treatment.
13 juni 2025
Omdöme utan inbjudan
Svar från VeinCentre - Bristol
Hi Sonia,
Thank you for your kind words! We're so glad you felt supported and well-informed throughout your experience. Our team always aims to take the time to ensure you're comfortable to make the right decision for you.
Best wishes,
Katie
All the staff were great
All the staff were great, with particular reference to the radiologist Raymond Ramnarine.
Many thanks
6 maj 2025
Svar från VeinCentre - Bristol
Hi Stewart,
Thank you so much for your kind words! We're really pleased to hear that you had a positive experience and that our team made you feel well cared for. Your feedback means a lot to us.
Wishing you the best,
Katie
Great first impression
Everyone we met and spoke with was very friendly and reassuring.
Clinic itself was very tidy and clean.
16 maj 2025
Svar från VeinCentre - Bristol
Hi Ashley,
Thank you for your review! We’re pleased your first impression was a positive one and that our team were friendly and reassuring. Keeping our clinic clean and tidy is a top priority, and we’re glad it helped create a welcoming environment.
Wishing you the best,
Georgina
Consultation April 2025
Veincentre Consultation Appointment, Berkeley Square, Bristol on 30/04/25; Consultant William Neary
The consultation (ref. above) was fine.
My disappointment was that having had fairly extensive treatment (Unilateral EVLA + Adjuvant Sclerotherapy injections) on 25/01/24 & 06/03/24 ('follow up') on my right leg, varicose veins have 're-occurred' in the same leg but in a different position.
Mr Neary expressed some surprise that varicose veins had 're-surfaced' so soon, in that they don't usually 'manifest' themselves again so swiftly.
He said that a further similar treatment would be possible and that the scan carried out would be 'valid' for up to 6 months.
I am reluctant to make a decision in proceeding with further treatment at this stage (at a cost of c. £2,500) as I am not really in any discomfort - the veins are just unsightly - and there would seem to be a possibility of recurrence as has happened on this occasion.
I've decided to 'see how things go' for the time being and possibly reassess the situation again in the Autumn .
30 april 2025
Svar från VeinCentre - Bristol
Hi Brian,
Thank you for taking the time to share your experience with us. We’re really sorry to hear about your treatment outcome and we understand how disappointing this must feel. Our priority is making sure that you're happy with your final results, and we’d therefore really appreciate the opportunity to speak with you again. A member of our team will be in touch shortly to discuss how we can best support you moving forward.
We hope that's ok and we look forward to hearing how we can help further.
Wishing you all the very best,
Katie
Svar från VeinCentre - Bristol
Hi Peter,
Thank you for your kind words! We're so glad you felt at ease and well looked after at our Bristol clinic. That's exactly the experience we strive to give every patient.
Wishing you the best,
Georgina
A very easy stress free experience
A very easy stress free experience. The staff were professional and friendly. The procedure was fully explained before during and after, I couldn’t have asked for more.
My legs not only look better they feel better, no more pain and for the first time in years I am able to run again.
6 december 2024
Svar från VeinCentre - Bristol
Hi Victoria,
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience was stress-free and that you’re feeling better and pain-free. It’s fantastic to know that you’re able to run again - what an amazing result! We truly appreciate you sharing your journey with us.
Wishing you the best,
Katie
Very comfortable environment on…
Very comfortable environment on arrival, the staff were very professional, options were explained in detail, I left feeling very happy with my forthcoming treatment.
7 april 2025
Svar från VeinCentre - Bristol
Hi Angela,
Thank you for your wonderful feedback! We're so glad to hear that you felt comfortable from the moment you arrived and that the team was able to explain your options in detail. It's great to know you're feeling confident and happy about your upcoming treatment!
Wishing you the best,
Katie
Vein consultation
Professional, reassuring and quick. I have decided to have some treatment done in a few weeks which I am excited about. I have thought about it for years but have decided to take the plunge.
5 april 2025
Svar från VeinCentre - Bristol
Hi Kathy,
Thank you so much for the lovely feedback! It’s great to hear you felt reassured and comfortable during your consultation. Deciding to go ahead after thinking about it for so long is a big step, and it's completely normal to take your time. We’re really looking forward to seeing your results!
Wishing you the best,
Katie
To be realistic in the outcome of the treatment
Always very friendly, treatment explained thoroughly. and actual treatment virtually painless with reasonable results
23 januari 2025
Svar från VeinCentre - Bristol
Hi Lynne,
Thank you for your kind words! We’re so pleased to hear that you found the treatment experience friendly, well-explained, and comfortable. Our goal is always to provide realistic expectations and achieve the best possible results for you.
Wishing you the best,
Georgina
Helpful
I had a positive experience with Mr William Neary.
He explained,very clearly at my appointment what needs to be done.
I also appreciated the written email, very detailed and reassuring.
I have booked my second appointment for next month.
Hopefully the end result will be sudisfactory.
Gina
4 mars 2025
Svar från VeinCentre - Bristol
Hi Gina,
Thank you for your review! We’re so pleased to hear that you had a positive experience and found everything clearly explained. We look forward to seeing you back and wishing you the best for your treatment journey!
Best wishes,
Katie
The medical side of the experience was excellent both in the surgery and the help and advice from the nurses.
The medical side of the experience was excellent both in the surgery and the help and advice from the nurses.
This was my third visit and only the first time that the computer at reception was on line. I find the billing very confusing and unusually complicated and at times contradictory.
It would have been good to be reminded to bring the compression stockings along to the follow up session. Perhaps there should be two sets of stockings right from the beginning so that one does not have to wait for them to dry after washing over the three week period.
6 mars 2025
Omdöme utan inbjudan
Svar från VeinCentre - Bristol
Hi Robin,
Thank you for your feedback. We're so pleased to hear that you had an excellent experience with our team and that we could provide the help and advice you needed. We really appreciate your comments and are always looking for ways to improve. Our pricing is fully transparent, with no hidden costs, and we strive to make every step of the process as straightforward as possible. If there’s ever anything we can do to support you further, please don’t hesitate to reach out!
Wishing you the best,
Katie
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