Fast delivery, great communication and our dog Flo absolutely loves this food. She has Benevo grain free feast and Ami dry food. She's a rescue we've fed on this food since she came to us six years a... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Prompt, friendly service, every time. The website is easy to use, and they're always there on the phone if needed. Orders are dispatched quickly. Have used VeggiePets for years and they're so reliabl... Se mer
Företaget har svarat
Would have liked to know that ' cloud fulfilment ' was dealing with purchase as it was a surprise 😮 So many dodgy things appearing these days it may be wise to forewarn customers - or did we miss... Se mer
I was very impressed with the wide variety of vegan dog food and wanted to give it a try. I bought a good selection of wet food and dry food samples because I wanted to see the kind of food my chihuah... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
For more than 20 years, we have proudly offered the UK’s most extensive selection of plant-based options for cats and dogs. As an independent, vegan-owned business, our mission is to help you share an animal-free lifestyle with your beloved pets in a way that is nutritious, convenient, and enjoyable for both you and your furry companions. With nearly two decades of experience with vegan pets, we have developed a deep understanding of plant-based nutrition and its benefits. We offer an extensive range of nutritionally complete foods, delicious treats, biscuits, and eco-friendly alternatives to traditional pet products, all of which are cruelty-free. Whether you're just starting your journey into plant-based feeding or have been doing it for years, we're here to provide the expertise and products you need to nourish your pets while supporting your ethical values.
Kontaktuppgifter
Unit 4 Downley Business Park, PO9 2NJ, Havant, Storbritannien
- 02392 453355
- hello@veggiepets.com
- veggiepets.com
4,8
Utmärkt
608 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great sample bag
Great sample bag. Was unsure if my dog would eat the biscuits so I put them all in his little bowl and they’ve all gone! So that was a success! Thank you.
10 mars 2026
Svar från VeggiePets.com
Hello Lisa, thank you so much for your lovely review!
We completely understand wanting to check first, so it’s fantastic to hear the samples were such a success! 😄 It sounds like he made quick work of them all!
Thanks so much for giving them a try and for sharing your experience with us 💚
Ordered online and it was delivered…
Ordered online and it was delivered within two days Good service. Thank you.
9 mars 2026
Svar från VeggiePets.com
Thank you for leaving us a kind review!
We’re really pleased to hear your order arrived within two days, it's great to know everything went smoothly! 😊
Highy Recommended
I have 5 cats, each with their own likes & dislikes. I took advantage of the free sample from VeggiePets and each one scoffed like crazy. I will be ordering VeggiePets from now on.
8 mars 2026
Svar från VeggiePets.com
Hi Elizabeth, thank you so much for your great review!
We know exactly how tricky it can be catering to multiple cats with different tastes, so it’s amazing to hear that all five wolfed it down!
We’re so happy the free sample was a hit with all of them and that you’ve found something that works for the whole gang 🙌
Thanks so much for sharing your experience with us 😁 we're so glad to have you all on board!
I'm Very Happy with everything.
Everything arrived in good time and in vry good condition. Plus I know form experience that Veggie Pets products Do play a major roll in why my lrg dog is still fit & active at 14yrs old, Without harming any other animals.
7 mars 2026
Svar från VeggiePets.com
Hi Kat, thank you so much for your lovely review 💚
We’re really glad to hear everything arrived quickly and in great condition!
Thank you also for sharing how well your dog is doing at 14 ... that’s amazing!!
It means a lot to us that our products can play a part in helping them stay fit and active, which is the absolute best result.
Thank you again for your continued support, we really appreciate it 🥰
It is an excellent idea to make a vegan…
It is an excellent idea to make a vegan cat/dog food.
Unfortunately my cat would not eat it. I really appreciate VeggiePets making the product and am sure there will be plenty of dogs and some cats that will eat it.
6 mars 2026
Svar från VeggiePets.com
Hi Christine, thank you for leaving such kind feedback of your thoughts on VeggiePets.com and for sharing your own experience 💚 We’re sorry to hear your cat didn’t take to it this time, though.
Cats can be especially particular when it comes to new foods, and in some cases it can sometimes take a little patience (or a gradual introduction) for them to warm to something new.
That being said, we’re really grateful you gave it a try and for your support of more compassionate options for pets ☺️
Love this company
Love this company. I used to go to the warehouse to save on delivery when I lived closer which was a really handy option. Delivery is always prompt and well packaged.
8 december 2025
Svar från VeggiePets.com
Thank you for your kind words! It’s lovely to hear you used to visit us at the warehouse (we did change the location of our premises in the last few years as a way to make processing orders more efficient!) and so we’re really pleased that delivery has continued to be prompt and reliable for you. We appreciate your support! 😊
Fantastic range of products
Fantastic range of products, delivery via DPD is always faultless. I’ve been a happy customer with healthy dogs since around 2005
4 mars 2026
Svar från VeggiePets.com
Thank you so much for your lovely feedback, Alan! We’re really pleased to hear you’ve enjoyed the range and reliable delivery, and it means a great deal that you’ve been a happy customer since around 2005 - almost from the very beginning! Thank you so much for over 20 years of support, that is incredibly touching ☺️💚
Great variety and helpful customer service
VeggiePets is a great independent business with a really wide variety of novel vegetarian treats for dogs. It’s refreshing to see such an interesting range of products that you don’t usually find elsewhere.
Customer service was excellent as well. When a delivery was misdelivered, they were very helpful and guided me through the process, making sure everything was handled properly.
Great products and genuinely helpful service — I’d happily order from them again and recommend them to others.
4 mars 2026
Svar från VeggiePets.com
Hi Ian, thank you so much for your thoughtful feedback. We’re really pleased to hear you’ve enjoyed exploring the range of plant-based treats we offer, and that our team was able to help when the delivery issue arose! It means a lot to know you’d recommend us, and we truly appreciate your support 😊
Fantastic company selling great…
Fantastic company selling great products at excellent prices. And when I contacted them with a problem caused by the delivery company, Chantal sorted it quickly and professionally. Excellent service.
5 mars 2026
Omdöme utan inbjudan
Svar från VeggiePets.com
Hi Amanda, thank you so much for your kind feedback. We’re really pleased to hear you’re happy with our products and prices, and that Chantale was able to resolve the delivery issue quickly and professionally for you. It’s always lovely to hear when our team has been helpful 😊
fast, efficient, delivery of good value petrol foods.
As usual, a fast, efficient, delivery of good value pet foods.
27 februari 2026
Svar från VeggiePets.com
Thank you for the 5 star review Don! It's great to hear that everything arrives promptly and efficiently and that you find our pet foods good value! We appreciate it 😊
My cats love it
1 mars 2026
Svar från VeggiePets.com
Thank you very much, Erica! So glad to hear the samples were a hit with your cats 😸💚 hopefully they've found a new favourite with plant-based food!
Svar från VeggiePets.com
Thank you so much, Mark! We've made great effort to streamline the ease of use of our website as much as possible, so we're really glad to hear it's doing just that! 😁
Svar från VeggiePets.com
Thank you, Eleanor 💚 So pleased to hear your goods arrived safe and swiftly with you, and that the treats are a hit! 🙌
FIRST CLASS despatch and excellent…
FIRST CLASS despatch and excellent products just as described. Exceptionally responsive Customer Care by 'Chantale'. As a result will have no hesitation in ordering again for months ahead. The best of service ... Thank you...Simon
3 mars 2026
Omdöme utan inbjudan
Svar från VeggiePets.com
Thank you Simon for such a lovely review! We're beaming after reading this 😄. Glad you found the service and responsiveness exceptional! Chantale works hard to ensure everything goes smoothly for our customers, so she'll be thrilled to read this! Thanks again 💚
One of the few foods my cats like!
My cats are pretty picky about their food and they took to the Ami Vegan Cat Food (dry) right away. It was nice to see. There are maybe one or two other brands that they have reacted to that well. The ordering and delivery process were also great.
24 februari 2026
Svar från VeggiePets.com
Thank you for the kind review Adam! We love hearing about cats choosing a plant-based option as a firm favourite! We're really glad they've found their love for Ami Vegan Cat Food 😸💚
Svar från VeggiePets.com
Thank you Simon! We're glad you think so 🌱 happy that everything was simple and smooth for you too
Good variety of fresh pet foods
Good variety of fresh pet foods. Simple and easy to order. Delivery was quick.
12 februari 2026
Svar från VeggiePets.com
Thank you so much for your 5 star review 😊 we're really happy to hear that the ordering process was nice and straightforward, and that delivery was quick for you too!
Quick turn around and tasty treats
Quick turn around and helpful delivery weight calculator.
My cat loves the benevo biscuits and I can't buy them locally so delivery is the next best option. Thanks veggie pets :)
18 februari 2026
Svar från VeggiePets.com
You're so welcome Katya - and thank you for the kind review!
We're so pleased that you find the weight calculator for delivery feature helpful, and that you choose us as your provider for your cat's Benevo food 😸 🙌
Cats ate it and seemed to like it
Cats ate it and seemed to like it. I thought they might not eat meat free food.
18 februari 2026
Svar från VeggiePets.com
Thanks so much! We're so glad the samples were enjoyed 😊
As we know, cat's can be fussy in all kinds of ways, so it's great to hear they approved! It's exactly why we have our free sample offer, so we can reach those cat's who might find a new favourite in a plant-based food!
Svar från VeggiePets.com
Thank you Caroline! Being fast and reliable is just what we aim for, as well as good ethical products 🙌🌱
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.