I have been waiting over 2 weeks for a payout. Customer service does respond and tells me they appreciate my patience, and I tell them I would appreciate payout. Customer service is very responsive, b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'm picky about where I play because so many sites have super slow redemptions and super slow Support some don't even even have support so I'm just having an FAQ section that they call their support s... Se mer
Reliable site always gonna refer my people to VegasGems, I've only had 1 issue and Kim (my in chat support agent), addressed the issue and was very fast about it... She also made it right without me h... Se mer
As an avid player, it is sometimes difficult to find a reliable site, well, I've found one. Vegas Gems has been nothing short of a phenomenal experience. Sleek design, vast array of games, and a suppo... Se mer
Företagsinformation
Skrivet av företaget
USA's Newest Sweepstake Casino.
Kontaktuppgifter
Storbritannien
- vegasgems.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Awesome platform
One of my favorite slot platforms, redemption time always 24 hrs or less good selection of slots including pragmatic and helpful customer service almost instant replys. There's many platforms that fall short of satisfactory Vegas Gems Top notch!
I've had the greatest of gaming…
I've had the greatest of gaming experience at Vegas gems it's awesome I am very pleased with the whole platform.
prompt response and a very informative…
prompt response and a very informative agent
The response time is insanely quick…
The response time is insanely quick they are super friendly and very accommodating.
LMAO,
LMAO,
I RECORDED MY GAMES. EVERYTIME I BET SMALL I WOULD NEVER HAVE A LAG AND WHEN I BET BIG I ALWAYS HAVE A LAG.
I WON 2K BY BETTING SMALL. I TRY TO REDEEM 500.
AFTER I KEPT PLAYING WON 3K.
THEN LOST ALL 3K WHILE THEY SENT ME FOR 2 TIMES IF VERIFICATION.
I STILL SUPORTTED AND BOUGHT 20 DOLLARS OF GEMS BUT THEY SCAMMED ME. THEY TOOK MY MONEY AND DID NOT EVEN UPDAT MY GEMS AMMOUNT.
I GOT FRUSTRATED AND POINT OUT THE OBVIOUS.
I THEN ASK THEM WHY DO I LAG WHEN I BET BOG AND NOT SMALL. WHY DO I NEED TO VERIFY SO MANY STEPS.
NOW THEY JUST WANT TO REDUND ME ALL MY BOUGH GEMS AND NOT PAY ME OUT FOR MY 500 SWEEP SKATES. DONT WASTE YOUR TIME HERE. GO PLAY CHUMBA OR PULZ BETTER.
Quick informative response
Vegas Gems is one of my favorites
I really like this casino, the staff is great and fast to help, and the payout options are top notch if you are into crypto. They say withdrawals usually take at most 24 hours, which is very fast. The game selection is pretty big and I have had some really good luck there!
So far I am liking Vegas gems because…
So far I am liking Vegas gems because of there daily shard bonuses. I haven't been able to win anything yet but am hoping to in the near future. My favorite slot is joker jewels.
It's all about the support staff
It's all about the support staff. When it comes to Vegas Gems, they are in my opinion, the best in the entire world. They happen to respond very quickly and I am usually winning. I'd say 8 out of 10 times that I play. So yeah you should play vegas gems and yeah you should love Kim and H3pey, cuz you will.
Vegas Gems
Customer service very helpful, and made my redemption super easy!
Vegas gems is a fun social casino site
Vegas gems is a fun social casino site! The games are so much fun!
Quick and informative also very friendly
Kim was fantastic and an awesome…
Kim was fantastic and an awesome support staff
I’m so grateful for Kim, she’s an amazing person and deserves a raise!!
Locked out of account, 0 support
Vegasgems has locked me out of my account. One day it randomly locked me out of my account and asked for some sort of authenticator code. The thing is, I never set up an authenticator on the account to begin with. I've messaged support about this several times now, waited for weeks for a response but never got any besides one automated response that said they would get back to me. I looked around and other people have experienced this problem too.
So I highly recommend against Vegasgems unless you want to get randomly locked out of your account and lose your balance.
Well I'd give a 5 but I haven't had a…
Well I'd give a 5 but I haven't had a chance to use the slots yet cause j kind of like to build up more money for them first and I enjoy the crypto games with the exception of no auto, and it random if they have in all I may have missed some I'm sure slots probably have auto, so my experience today was with a bug and the CS lady was very nice and not dismissive of my knowledge of such things as somd CS can be especially at a casino, it took a slight bit but we worked through my issues and she even gave me a little something for my help/troubles some stingy dismissive places won't evenk do that because they dismiss it all as player error without it actually being such. It's always great for deal with helpful CS who can listen and work with you instead of try to place blame on you lol. So a++ for Kim
I've literally become In love…
I've literally become In love with this site! It's legit , and i don't mind putting money in , because I know that there not just gunna steal it , but there will be return ! Customer service is on point , and verification was secure , but not to extreme. Love vegasgems! Thanks guys
Vegas gems is the best I've played
Vegas gems is my favorite online slots game. The customer service is the best and respond to my questions or concerns very quickly. The games are great and there is a wide variety of them. I ended up winning $320 and was having some trouble redeeming my winnings (which was my fault) but customer service helped me through it and I got paid in less than 24 hours. I really enjoy playing at vegas gems and will continue to play. I highly recommend trying them out.
The first online casino to actually…
The first online casino to actually walk me through what to do and was quick at doing so,
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








