I have been waiting over 2 weeks for a payout. Customer service does respond and tells me they appreciate my patience, and I tell them I would appreciate payout. Customer service is very responsive, b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'm picky about where I play because so many sites have super slow redemptions and super slow Support some don't even even have support so I'm just having an FAQ section that they call their support s... Se mer
Reliable site always gonna refer my people to VegasGems, I've only had 1 issue and Kim (my in chat support agent), addressed the issue and was very fast about it... She also made it right without me h... Se mer
As an avid player, it is sometimes difficult to find a reliable site, well, I've found one. Vegas Gems has been nothing short of a phenomenal experience. Sleek design, vast array of games, and a suppo... Se mer
Företagsinformation
Skrivet av företaget
USA's Newest Sweepstake Casino.
Kontaktuppgifter
Storbritannien
- vegasgems.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This site is a scam
This site is a scam. They will lock your account with a fake 2fa authenticator that they control to avoid paying out. Had to threaten charging back to just get the money that I put in back and didn't get my winnings. Might sue.
Do not deposit! They will not pay out!
I opened an account and purchased $300 of currency. I played a few games and decided to withdraw, but my account was instantly banned. Support ghosted me afterwards. Do not deposit! They will not pay out!
Definitely not one I care to play
Definitely not one I care to play. Simple as that.
Was amazing and helped right away
Response time was great
Response time was great, Connor the rep helped me out tremendously, couldn’t have asked for better service. A+ for sure
Since the 1st time I've played at this…
Since the 1st time I've played at this casino, it's been nothing but excitement! I really love this site and all of the games here.
Phenomenal Experience
Phenomenal Experience, instant payouts, freebies everyday, made a 5usd purchase cashed out twice for 200usd got it instantly, great support team, great all around site. try it out and thank me later
5 STARS CUSTOMER ORIENTED AND VERY KNOWLEDGEABLE
Yes.Connor was very helpful and knowledgeable. He answered all the questions I had regarding the Redemption process and when all was said and done he ended up saving me 3 days of wait time allowing me to receive my redemption in 24 hrs instead of 4 days.I would definitely recommend. Great Service and definitely customer oriented.
5 STARS FOR SURE!!!
Fastest payout I've ever seen (after…
Fastest payout I've ever seen (after the first payout which took about 12 business days). Good list of games. Excellent customer service. Hourly bonuses and extra bonuses with the bejeweleed chests available every hour with purchase.
Best customer service!
I just do not understand why some of…
I just do not understand why some of these casinos mark up the bets on games like jokers jewels the min bet is usually $0.05 but on vegas gems the min bet is $0.25 . There games only hit good 1 time and that was the day I signed up I was able to get to $95 $5 from cashing out and then every game just stopped hitting all together and every since then nothing has hit at all not even when I deposited so with that my review will stay the same until I have a better experience
Yes y'all do very good job thank u so…
Yes y'all do very good job thank u so much
excellent service
Quick responses, very Customer friendly
Great customer service quick responses very kind and courteous
Vegas Gems is the Gem
First off I want to say that Vegas Gems has paid out everytime no problems and quickly. Which is very important to me playing any casino online. The games run smoothly and the whole platform of the site is creative and engaging. With that said the best thing about Vegas Gems in my experience so far is its customer service.
I made an error on a deposit that was 100% my fault on a bitcoin deposit and the customer service representative H3PEY was the best customer service representative I have ever encountered in my life on a live chat query.
The problem was solved and was done in the most professional and efficient manner that you could expect from any top level professional.
fastest redeem of any site I've played…
fastest redeem of any site I've played on. other sites would have made me jump through hoop after hoop to redeem 100. I was able to redeem 10x that much through vegas gems and was paid out within minutes of my request
Interesting place with a unique vibe.
Very interesting place with a unique vibe. Customer service is 10/10. Fast and helpful. I had an issue with my payment but customer support is asking me through it with no other issues.
I love playing on Vegasgems!
I love playing on Vegasgems! It's a great site with the nicest and most helpful customer service team! Make sure to check out their original games their is even a more hidden game that you can win up to 100x under the unboxing box. Did I mention the lighting fast redemptions? You can redeem in Crypto or in your bank! Check it out and the best of luck!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








