Dear Traci,
Thank you for taking the time to share your concerns. We’re sorry to hear that you were disappointed with your experience with the Schwarzkopf Simply Color product.
We would like to clarify that the product information, including the product description, ingredients, and other relevant details provided by the brand, is displayed on the product page and available for review before completing a purchase. We do not alter, refill, or modify the products we offer, and all products are sourced through our established brand and vendor channels.
While product experiences and results can vary from person to person, we certainly value your feedback and would like to make this right for you. Please reach out to our Support Team at support@veehaabeauty.com with your order details, and our team will be happy to review the matter and assist you accordingly.
Regards,
Team Veeha Beauty.