vauntdesign.com Omdömen 331

I read some reviews after placing my order for gunhild bedside table and was really alarmed at comments re shoddy quality and long delays. Although I didn’t hear anything after placing my order it arrived within 5 days . It was well packaged and no issues with minor assembly needed. Beautiful item and recommend it to anyone. Even better as I got it reduced in summer sale.

Stunning piece, fantastic customer service, speedy delivery. Couldn't be happier!

Exceptional service, 30 hours from online order to well-packaged delivery. The Louis stools are beautifully made, high quality and excellent value for money. The wood seat is well carved, chunky & comfortable and the curved legs are sturdy & really make a statement in matt black. I'm so happy I found them and will definitely use Vaunt Design again.

Atrocious customer service (emails aren't responded to, they don't answer the phone) & if you read the terms & conditions on their website, you realise how much of a bogus company they actually are. On there, they've invented a bunch of terms despite us being fully aware what our consumer rights are in this country. The law is the law; lap it up instead of trying to exploit customers through lies & foul-play!! I urge all customers to contact/report any wrongdoing to Trading Standards. Money-hungry, thieving companies like this should be put out of business. I've scanned through their replies to other wronged customers & the responses are very catty (to say the least) & not professional at all. Shame on you!!!

My response to your reply: No, you don't - till date, no one's bothered to reply to SEVERAL of my emails. Disappointing. Do better.

Second response: I suggest you check your spam box instead of getting triggered by my review. I received my order in the end (despite the poor customer service of your team - who were unwilling to engage in conversation when I actually wanted to talk to someone) so you wanting to look into the issue at this stage is pointless. Complain to Trust Pilot all you want; I can provide them with proof of me being a real customer if necessary. I have all my receipts.

We have had multiple order from vaunt designs, their unique products and quality is incomparable. We get so many compliments, 5* service as always - we will be returning

I personally can’t recommend Vaunt Design enough. I’ve had a few products from here now because their aesthetic is absolutely beautiful and every single item has been spot on. I get so many compliments on my coffee table in particular and the customer service is always friendly and efficient. You won’t regret buying from here! Thank you Vaunt for being amazing!

Beautiful high-quality mugs at a reasonable price. Really happy with the product. When ordering I didn’t think the combination of colours I wanted were all in stock so I sent a message to Vaunt to ask when I could expect them. Laura in customer services was really friendly, helpful and prompt and managed to find the mugs I wanted in stock and they arrived a few days later. Really pleased.

We ordered a Coffee Table from this Company and at first the service was good!

But we didn't need the item for a couple of weeks so it stayed in the box to protect it.

After opening the box and checking the Marble top we noticed that the edge of the top had been damaged but it had been glued back on - Very Poorly I must add.

I contacted them to say that there was no damage of the box so its obviously a manufacturing fault, Only to be told you dint report it within 24 hours so basic you have lost your right to complain????

I have told them to look at Section 23 of the consumers act and get back to me???

Let's see what they say????????? I am not holding my breath

Great service from start to finish with vaunt! When calling to ask about the warehouse sale Steve was a great help and found some great pieces for me! I have vaunt furniture throughout my house now and I am so happy with it all! Really helpful lady in the office helped me out in a few occasions with delivery etc great team all round from my experience and great quality furniture Thankyou

I needed information on the product specification, weight capacity and availability and so contacted Vaunt via their web site. Their response was prompt, friendly and very informative. I have today placed my order and received an immediate acknowledgement of receipt followed soon after with confirmation of dispatch. While I am not expecting to receive my product for a few days, I felt compelled to leave this review for what has been very refreshing customer service and if my product is as good as I am hoping, then I will of course be totally over the moon!

WARNING - don’t order from this company. I Ordered a bedside table in November when they said it was in stock and they have pushed back delivery twice, to June. Don’t believe what they say with their delivery dates. They take your money and then don’t even update you when things keep getting delayed.

So pleased with our beautiful lampshade, such gorgeous detail and lovely quality. Quick delivery too.

Great quality item. Sent quickly and so happy with my purchase, the clock looks amazing in our kitchen area.

We are very happy with our TV unit. Looks exactly as it is shown on the website. Very high quality. Thanks very much for the quick delivery too!

Very nicely designed good quality products at affordable prices - but I’d pay closer attention to the delivery lead time when considering another product purchase.

Good service, quick delivery and extremely well packaged. Bought as a present for my daughter who absolutely loves them. Thank you

Quick delivery, well packaged and all hassle free…

Very beautiful furniture and I am very happy with my console table ! Very good customer service too ! Thank you ☺️