I had purchased a refurbished safe and was immediately impressed with the build quality and functionality! It met my requirements perfectly! After several months, my refurb model had some issues. I... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I spent a good amount of years in the Customer Service realm, working for L.L. Bean in Maine; 15 years to be exact. So I can tell when a company is providing world-class service to their customers, an... Se mer
I recently purchased a Vaultek safe and it’s great! I got the one that looks like an alarm clock and I love it. But, more importantly, the young man who guided me on my buying journey from the company... Se mer
Had to reach out to support for something that was my own fault and they responded within minutes and helped me quickly and effectively solve the issue. I’ve never had customer service as quick or as... Se mer
Företagsinformation
Skrivet av företaget
Vaultek started with an open imagination, a blank slate if you will. We saw an opportunity to introduce not just a new product - but an entirely new brand. We don't intend to create a one hit wonder, but evolve into a respected brand capable of building innovative products packaged with cutting edge technologies in both security and quick access.
Kontaktuppgifter
37 N. Orange Ave STE 770, 32801, Orlando, USA
- (407) 329-4164
- support@vaulteksafe.com
- vaulteksafe.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good Purchase of MX Series
I like most things about the MX Series safe that I purchased. It is well built, rfid and fingerprint works well, lighting inside is adequate although not ideal.
Things I definitely do not like are the placement of the lights as when the safe is full the light is blocked and overall the safe should have been about 1.5 to 2 inches taller as to allow easier access to the weapons stored and to make the shelf actually useable.
Great support!
I called Vaultek for support and spoke with Brandon. I really appreciate the time and attention Brandon took with me on the phone. Brandon was very patient and walked me through fixing the key access to my safe, resetting the biometrics, and recoding the safe.
Quality Products with Informative and intuitive website
Informative and intuitive website. Detailed descriptions and product comparisons. Quality of website and customer experience is only exceeded by the quality of Vaultek product design, quality, and build finish.
I ordered the wrong product by accident…
I ordered the wrong product by accident and Vaultek went out of its way to get it get me the right one with little concern about getting the wrong one back. Pretty rare these days.
Order was shipped quickly and product…
Order was shipped quickly and product exceeded its expectations
This is perfect for any CCW handgun
This is perfect for any CCW handgun and has room for an extra magazine.
Excellent safe
Easy to buy. Fast shipping. Exceedingly well made safe. Would recommend to all.
This case does what it’s advertised to…
This case does what it’s advertised to do. The bio works. The multi combo works. The cable cord can be used on both sides of the back of the case.
The program button is covered and so far, there’s no YouTube videos to show that it could be compromised after it’s locked. No case is 100% fool proof. It just buys time or frustrates thieves.
The screws are small but it works. Longer screws come with the accessories pouch. Be careful. The eyes for the screws wear out after screwing them in several times.
To avoid getting accessories (magazine and gun holders), just buy the upgrade case unless you need more storage options. Buy the click in option, not the screw in option. Don’t be too quick to buy the first thing you see. Watch YouTube for pros and cons as well as options, then make an informed decision.
Packing ammo wasn’t a problem. The case is heavy but after shooting, the case gets lighter, obviously.
Opening & packing the case on the desk at the range is very efficient, saving time. Storing compacts and sub compacts with a chamber flag wasn’t an issue.
TSA approved. I’ve yet to legally travel with it. But I’m told that it’s TSA approved. Check online and your carrier.
Finally, full size duty guns with red dots may not fit. Compacts and sub compacts with red dots/RMR stores in the case with no issues.
Give it a rechargeable battery.
Why have the safe powered by a 9-volt battery? It already has a micro USB port that is useless unless you like the safe beeping at you. Why not give it an actual purpose and build this thing with a rechargeable battery? It amazes me this hasn't already been implemented in your product.
It works good the tech is nice (the…
It works good the tech is nice (the app) but it’s over priced there is no fire protection it’s just a really nice cabinet
Customer service is fantastic
Customer service is fantastic. Brandon helped me out and resolved my issue very promptly.
Outsnading Products with excellent customer service!
I have several products from Vaultek, and simply said, not only do they make amazing products with great technology, but it all boils down to their customer support. Anytime I have any issues, they are quick to respond via the outstanding ticket system. I highly recommend Vaultek products! I own several Vaultek products, and I can confidently say that they not only produce outstanding products with advanced technology but also have exceptional customer support. Whenever I encounter any issues, they respond quickly via the ticketing system. I highly recommend Vaultek products!
Life Pod x will keep you safe.
I purchase three safes in 2026 for my firearms but I still didn’t have safe place for wallet,phone, and keys then I order the life pod x the right size to secure y my EDC to myself.
Great safes for starters
Great safes for starters, this is actually the 3rd gun safe I’ve purchased. The ease of finding the right safe on the website is great, there were a couple I was looking at and just had to decide which one would be better for my needs which was easy to do with the product descriptions.
Phenomenal Customer Service Team
I rarely post reviews, but Vaultek's Customer Service Team is phenomenal! I needed to install an RL Slider in a vehicle and the Customer Service team made a few videos explaining a few steps in the process. Once I had installed the safe, they were very responsive in helping me program it for my specific application.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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