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I can't believe i haven't looked at reviews first before I ordered from them. Complete dissapointment, order took ages way more than advertised to deliver and in the end was the wrong color. Thei have catchy website and well presented but that's the trap. No refunds instead you need to ship items back on your own expense and later get store credit. They say they take product quality seriously but doesn't seem like the case when they can't even ship the correct order. Won't recomment to anyone as it's a totaly dissapointing experience for me. I mean look at the trust pilot review score (1.5)!!

Absolutely avoid this company. Their customer service is non existent, with just multiple standard emails such as 'we are doing our best to resolve the issue'
I ordered back in January and received 2 bras, not the two piece set that I ordered, and despite numerous emails, I still cannot them to act.

Ce site est une pure arnaque il ne reste pas respecte pas les délais de livraison ne respecte pas les tailles la qualité des produits par rapport à la présentation les prix sont complètement incohérents et la qualité est plus que mes autres ma femme ne peut même pas porter un des ensembles car cela ne correspond à rien
Produit commandé le 31 décembre demande de remboursement dans le délai de 16 jours refusé et nous avons reçu les produits le 13 mars qui ne correspondent aucunement notre demande d'achat remboursement sont refusé valeur d'achat 170 €

I made an order month back and didn’t receive it yet, be careful and don’t purchase anything from there website

Horrible customer service. Product arrived more than a month late and I never received any updates on the item and when I asked for a refund kept getting the same message “rest assured that we will try our best to get your item to you.”
I had to report it as a scam to my credit card company and only then got an update on the item.

When product arrived, quality was terrible and not true to size. Would never buy from them again and don’t recommend to anyone.

AVOID THIS COMPANY AT ALL COSTS. Nothing ever showed up… this is 7 weeks later. Customer services keeps telling me it’s delayed and sending me dodgy messages from the delivery partner.

Pessima esperienza, ordinata la merce a dicembre 2025 ad oggi non ho ricevuto nulla e non rispondono alle mail

Ho fatto un ordine in data 13/12 e ad oggi non bho ricevuto nulla.

I ordered on the -12th Dec 2025 still not here. I have sent loads of emails complaining etc they just send me the tracking button which hasn’t moved from the same spot for weeks . I’ve asked for a refund and they have just ignored. I’m furious 😡 then they offered me 10 % to buy something else you can imagine what I said . Do not buy from this site big mistake . No customer service, ignore everything and you won’t see your money back . Disgusting !!!!!

It’s been 23 days and the order is nowhere to be seen. What a shocking company. DO NOT BUY

Als je dan al wel iets ontvangt kan hooguit je barbiepop het aan

I bought lingerie set for my girlfriend on 07.11.25. They promised quick shipment and delivery within 7 days.
After 2 weeks of nothing I was concerned and realised that they didn't even ship the order. I wrote many emails and was ignored. Finally they replayed trying to brush me off that I will receive my order as soon as possible, that the delivery usually takes 7-10 etc but that was already 25.11.25 and they haven't even shipped it!! I asked for the refund and they refused contradicting themselves "Due to our commitment to fast and efficient service, we are unable to cancel orders once processing has begun. We apologize for any inconvenience this may cause and appreciate your understanding" This company is a scam. Avoid

Terrible customer service. Tried to return some items, they offered partial refund instead. Once I agreed they just went silent and will no longer communicate. Do not buy from them.

Wat een rotzak
Nooit meegemaakt dat zoiets blijft bestaan....

Veel betaald niks ontvangen
Hoe is dit mogelijk
Aanklagen deze boel
Smeerlappe🖕🖕🖕

Ho ordinato il 17/07 e dopo due settimane il
Corriere segna che il pacco verrà rispedito al mittente. Ho provato a non riconoscere il pagamento ma dubito che rivedrò mai i miei soldi.

Smerige oplichter. Onder de naam Prince Ecommerce uit Alkmaar.
Venatorstraat 12, 1827NV Alkmaar.

Heeft heel slinks de echte .com website nagebouwd. Maar je krijgt niks geleverd.

emails sent on different days, unfortunately no response.
5 days have passed, and they have not started shipping, although on their website, they promise to ship within 24 hours. Liars, unserious, I clearly do not recommend shopping from this website.

I filed a complaint with the bank, I am waiting for the bank's response, I hope to block the transaction.

Super goed bedrijf!! 31 maart bestelling geplaatst 5 april ontvangen. Zeker betrouwbaar

I recently had a disappointing experience with this lingerie company, and I feel compelled to share my thoughts as a warning to others. First and foremost, the sizing is completely inaccurate. I ordered several items, expecting them to fit based on the size chart provided, but they were all off and unwearable.

Moreover, the quality of the products is subpar; they reminded me of low-end items you might find on sites like Temu or AliExpress. The materials felt cheap and poorly made, far from what you'd expect from a lingerie company.

Adding to my frustration, I discovered that the company has a no-return policy, which means I’m stuck with these items that I can't use. I highly recommend avoiding this company at all costs. Your money would be better spent elsewhere.

They said shipping/delivery time was 5-7 business days. I waited 25 business days and have not heard back from customer service on the actual expedited delivery (tracking leads to foreign form). Will be disputing the charge, unfortunately.