Vaporboss Omdömen 285

I ordered over a hundred dollars of geek vapes, they said the order was made but they have never received it, now they won't email me back after multiple attempts, beware this company is bullcrap

I've been waiting almost a month and I've emailed 3 times with no response.

I ordered six bottles of vape juice from Vapor Boss on February 28th and on March 17th, I am still without. I have ordered from them for years with zero issues. I was actually impressed on their four day turn around. After numerous emails and failed phone calls I received an email from them on March 8th stating that they were out of product and would be getting some in shortly. They also stated that my order would go out on March 11th. Today is the March 17th and my order has not been sent out.
I’m done trying to reach out to them. I hope my $80 was worth a customer. This will happens to every customer sooner or later. I would advise each customer to be prepared to eat an order before they go elsewhere.

I ordered $100.20 worth of vapes from these guys on 02/27/24 and as of today 03/14/24 I have not received anything from them. Costumer service? what costumer service I have emailed them many times and no response. Beware of theses guys they will take your money and that's about it.

Quality products, remarkable customer service. I had an issue and it was taken care of. Professionalism abounds at Vaporboss!

DEAR,

VAPOR BOSS

I hope this letter finds you well, albeit I suspect it may not find you comfortable considering the circumstances. I am writing to address the urgent matter concerning Order #172765, which I placed with your company recently.

It has been 15 days since my order was marked as "on the way," accompanied by the USPS tracking number (420852069300110570802958550282) provided for monitoring its shipment progress. Despite repeated attempts to resolve this matter amicably, it is evident that your company's actions have been nothing short of unethical, subpar, and clandestine.

As previously stated, I gave you a generous 72-hour window to rectify the situation by providing a refund for the undelivered order. Regrettably, you have failed to meet this deadline, demonstrating a blatant disregard for customer satisfaction and ethical business practices.

Therefore, I must inform you that I will be taking the next step to ensure a resolution to this matter. Your failure to refund the purchase amount within the specified timeframe has left me with no choice but to escalate this issue further. Rest assured, I will pursue all available avenues to seek redress for your company's unscrupulous behavior.

I urge you to reflect on the gravity of your actions and the potential consequences they entail. Your unethical conduct not only tarnishes your company's reputation but also reflects poorly on your integrity as a business entity.

This will be my final communication on this matter. I expect to receive confirmation of the refund within the next 24 hours. Failure to do so will result in me pursuing legal recourse without further warning.

Thank you for your attention to this matter, although belated. I trust that you will take immediate action to rectify the situation and prevent further escalation.

Respectfully ,

CEO

VaporBoss
Fontana, Ca
Dear VB,

I am writing to address a matter of critical importance concerning Order #172765, which I recently placed with your establishment over 2 weeks ago According to the information provided, my order was confirmed to be in transit, with a USPS tracking number (420852069300110570802958550282) supplied for monitoring its progress. However, despite this assurance, the order has not reached me within the expected timeframe.

The precision and consequence of failing to fulfill, deliver, or issue a refund for this order cannot be overstated. I must emphasize that this communication serves as my sole attempt to rectify the situation with your company. If adequate action is not taken within the next 72 hours (3 days) from the receipt of this letter, I will be compelled to take decisive measures to ensure resolution.

What a scam site! Ordered 3 bottles of vape juice, paid an extra $46.66 for one day delivery. After 4 days asked for a tracking number, sent one and it always stayed at "label created". Contacted UPS, they never picked up the order. Then Vape Boss gave the excuse that they are waiting for 1 more bottle that would be there in 3 days. It's been over 2 weeks since they told me that and never heard from them since after multiple emails. It's been over a month now, no contact and no products. Terrible company!!!

Its been two weeks since I ordered and they still haven't shipped my order.
They contacted me after I emailed a week ago and said due to a holiday weekend they are backed up then they said they just got an order but didn't have enough to fulfill my order amd asked if there where other flavors I would like?
I responded immediately and said, no just send what you have and refund the rest. No word since, order hasn't shipped, they don't answer the phone or email and voice mail is full.
Not the first time they had a litany of excuses. I'm disputing the charge with my bank to get my money back and have ordered from another company. I am done with Vapor Boss, gave them too many chances.
Update: After trying to cancel order and not recieving any word from Vaporboss I got an email saying it was delivered. It took them just over a month to get it here. No apology no nothing not a word from them. I had already ordered from another company and recieved that order in less than a week.

Delivered within 4 days
Product was exactly as expected (even with the new rules) highly recommend

Website was intuitive and shipment was fast. Customer service was excellent! Even texted me to make sure I received my order.

I've ordered in the past from them with no issues, but now I have an order placed with the shipping status as "pre-shipment" for a week and no answer to 3 emails sent to Vaporboss on the shipping status. Filing a dispute with the bank at this point for product never received and have filed a report with the FTC due to the large number of similar customer experiences (Facebook, etc.).

I have gave previous 5 star reviews due to quick shipping and being offered discount codes. I too am now one of the custimers who has paid over $100 for product for it not to be sent out almost a month later. Ordered Feb 14th, now March 5th no progress in shipping or refund. Being ignored by customer service, asking for faster shipping and since then asking for a full refund. There are hundreds of other sites that sell this product and for an extra $1-2.... Worth it. At least we will have our products in a timely manner.

I ordered from vapor boss on February 10th, February 13th They generated a shipping label but as of today March 4th, no updates
I’ve emailed them a few times and got responses back that they don’t work weekends, he’s five days behind or a new shipment just came in, they was out of this and that so, Imma figure out how to get my money back because I ordered over $300 worth of vapes for me and my family
I knew I should’ve stayed with the other two places but they was out of my flavor vape so I decided to try them, but never again, and I do not recommend no one purchase Vapes from them

I ordered over $180 and they’ve yet to send them to me! Hasn’t even reached out to me. I am filling out a police report they are stealing from me!!they have my Vapes plus over $180

I am so disappointed.. i made an order over 2 weeks ago & it just keeps saying that my shipping label has been created but nothing more...i'm so upset bcos i'm in treatment & am not actuallly able to leave the facility to buy a vape so i thought id try ordering a few...well that clearly was a huge mistake bcos now i not only do t have a vape but im out close to $100
don't order from this place...

Terrible, I mean terrible customer service! Phone number doesn't work #1, no one responds to emails (5 tries) I submitted my ID 5 times thinking that was the holdup, NO RESPONSE. Must be young kids running place that don't have any sense of business. This is ludicrous. Someone needs to step in

This website is not legit it’s been over a month and a half and I’m still waiting for a $200 order they’ve given me every excuse in the book and I have no way to get ahold of anyone with this company sketchy and unreliable.

Awful service. My order got delayed for 2 weeks . Label was printed but no update for tracking for more than 2 weeks. Ironically, they will refuse to cancel the order even if it wasn't shipped. Never order from them again

I received the wrong order twice it's been 2 in a half weeks and they won't fix my order after telling me they would if I shipped the wrong order back. Very unprofessional and no communication. I have ordered from them 3× and out of the 3 2 were wrong.

I ordered $75.00 worth of product from Vaporboss so I could receive free shipping. At check out, I was hit with an unexpected $7.50 age verification fee, a $2.50 shipping insurance fee, and a $17.50 shipping charge after buying the required amount for free shipping and entering a code for free shipping. My order totaled $110.00. I reached out twice through email to support and twice through text via the age verification department about these fees. NO ONE has gotten back to me! I refuse to verify my age until they give me the free shipping promised me. If you are going to shop there for the first time, expect to be hit with fees and NO FREE SHIPPING NO MATTER WHAT THEY PROMISE. I'm extremely disappointed and will never shop at vaporboss again. I'll be lucky to ever see my purchase or my money.