Scam company! Tried to enter my card details, thankfully the bank blocked the payment as it flagged as a high risk site. Following day discovered someone had taken my card detail and tried to add my... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering one weekend - to not receive order until after the next weekend is not acceptable is it - well that's assuming it does turn up next week - galling when you've paid £2.99 extra for postage,... Se mer
Företaget har svarat
Shame on you Vape Cloud Uk i'm getting bombarded with emails pretending to show your concerns about Covid-19 when only it is really a sales email preying on people's fears and making a profit out of i... Se mer
Ordered Friday before 4pm. Didn't receive order till following Tuesday. Only 50% of order received, missing two shortfalls, coils, and nic. Still not received two weeks later. No messages fr... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Buy the best vape juice online. Premium E-Juice and E-Liquid online delivered directly to your front door. Free next day delivery on orders over £20!
Kontaktuppgifter
Storbritannien
- 03300535670
- info@vapeclouduk.co.uk
- vapeclouduk.co.uk
1,4
Mycket dålig
271 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service. Fast delivery will definitely be using them from now on
20 maj 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Thank you for your kind words. We hope you see you again soon.
Excellent customer service
20 maj 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Thank you for your kind words. We hope you see you again soon.
Svar från Vape Cloud UK
Thank you for your kind words. We hope you see you again soon.
Vape cloud UK - top tier quality
I always seem to find the latest and greatest liquids at vape cloud. A great selection to choose from. Plus a loyalty program which builds up pretty quickly. Definitely check vape cloud out if you haven't already done so.
18 maj 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Thank you for your kind words. We hope you see you again soon.
Really picked up their game over the…
Really picked up their game over the past year. I have had issues with processing times in the past, but this hasn’t happened for a while. Responsive to any queries and a fantastic selection of juices. The reward programme works really well, and they always have special deals. Highly recommended.
16 maj 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Thank you for your kind words. We hope you see you again soon.
Would not use Vape Cloud again…
Would not use Vape Cloud again unfortunately. I ordered a bottle of juice over a week ago and still no sign. Customer service department offered to send package via DPD next day - means I have waited 9 days. No proof that the juice had originallly been despatched. No goodwill gesture offered.
14 maj 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Hi Alex,
We are extremely sorry about your experience and that you are not happy with our resolution. One of us will reach out to you tomorrow.
Thanks,
Mike
Needs improvement
This has been one of, if not The best online vaping gear provider. The service has gone down significantly in the past 6 months or so. They frequently don’t have things in stock however the website tells you otherwise. They used to dispatch every order the same day and now you have to wait for days sometimes just for order to be dispatched. The loyalty scheme used to be better and give better rewards to loyal customers as myself. Until the issues are resolved, I will be purchasing elsewhere
10 maj 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Hello Juri
Apologies for the issue you have faced over the last few months, we have been under going on site and back end changes which have affected some orders. Unfortunately yours have been affected. This is not a reflection of our service and we are in process of completely ironing out all our issues.
The loyalty program has been updated and now has VIP rewards, you will be eligible for this. So for every £1 you spend you will now receive 2 points, instead of the usual 1 point.
I will write to you separately today to compensate you for the issue you have faced.
Best regards
David
Great company
Great company, good communication and fast delivery. Would definitely recommend. This is my new go-to shop for all my vape stuff!
6 maj 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Thank you for your kind words, we appreciate you.
Top Class
Great service and excellent communication. Always have a very good range in stock, would definitely recommend
4 maj 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Thank you for your kind words, we appreciate you.
My goto juice shop!
For me, living in The Netherlands, this UK-based shop is a very nice alternative to US-based shops.
No customs issues and fast shipping!
23 april 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Thank you for your review. We hope to see you again soon!
Superb Customer Service. Superb Product Ranges. Delivery could be improved.
I have had a few hit and miss issues with Vape Cloud UK regards delivery, but I suppose with all due respect to them; they can't always control the efficiency of their courier services.
I had an underlying issue with a recent order that did take over a week to receive, but they were very understanding, apologetic and kindly gave me some added extra's 'SuperGood e-juice' which I have to say tastes out of this world, the pear especially.
I can't really fault their services in the sense that they are prompt at getting back to you if a query or concern is made. Their product range is superb and just growing better and better and their website is so user friendly.
Vape Cloud UK is still in my top 3 go-to online stores,
Many Thanks to you all.
20 april 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Thank you for your review, we hope to see you again soon.
Always excellent service from this…
Always excellent service from this company!!!
16 april 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Thank you for your kind words Craig. Hope to see you again soon.
Great Site for Vaping
Great website easy to use and stock a great range of Ejuice specially the one I was looking for and at a great price for 100ml shortfill
14 april 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Thank you for your kind words Jay. Hope to see you again soon.
Poor Service
Postage is as much as joke as this company is as it took 3 days before my order was dispatched & when it turned up there was items missing from my order & to top it off it took them over a day to reply to my email about my messed up order.
Last time i will be using this company.
10 april 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Please accept our sincere apologies Wayne, this is not to our usual standard of service. Please contact us by email and lets see if we can make this right for you.
Excellent service thank you
7 april 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Thank you for your review Sarah, hope your see you again soon.
Svar från Vape Cloud UK
Thank you for your review Paul, hope your see you again soon.
Awesome company
There was an issue with my order which was sorted out very quickly. Highly recommend!
4 april 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Thank you for your review Jack, hope your see you again soon.
superb customer service
superb customer service, quick reply in the chat and great help! prices are really good as well. a special thanks to Aidan :)
4 april 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Thank you for your review Cato, hope your see you again soon.
highly recommend
Would definitely recommend to anyone, there super fast on there delivery’s.
3 april 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Thank you Shelley, hope to see you again soon.
Packaging/Speed Of Delivery/All…
Packaging/Speed Of Delivery/All Excellent.
2 april 2019
Omdöme utan inbjudan
Svar från Vape Cloud UK
Thank you for your kind words, hope to see you again soon.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.