Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
VAPE4AU, established in 2021, is an online vape shop providing high-quality disposable vapes, e-liquids, nicotine pouches, and accessories. We proudly offer top disposable vape brands, including IGET, ALIBARBAR, BIMO, RELX, KUZ, HQD, SEREIN, GROO, FISCO, and many more, serving thousands of loyal customers across Australia. With two vape shops located in Melbourne and Brisbane, we ensure fast delivery and a complete shopping experience. Explore our extensive collection and find your perfect vape at VAPE4AU.
Australien
3,6
6 omdömen
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A honest, fast and reliable company. Ordered from them multiple times. Quick confirmation email, and gets shipped the next day (or, if you order on weekends, on Monday.) Tracking for my order, never received a faulty product. Wide variety of products, from iGet, HQD and BIMO, and an affordable selection of tobacco. Quick and kind service, would recommend.
Yesssss!! Thankyou!!! Ordered Saturday morning and delivery on Wednesday! Happy bunny 😂🙏
Not worth purchasing from online - there's too many options out there to bother giving this lot your money. I received confirmation my delivery of 6 vapes was shipped on 17/09/2025. On 24/09/2025 I email them including a picture that not one of the vapes I received was any of which I ordered. 6 weeks later and I'm still waiting on a response. They'll also remove the USB cords from the packets before sending for some reason?
Just don't give them the business, they'll display stock they don't have to offload stock that hasn't sold to online customers. I had selected Out of Stock Choice - replace with other brand and similar flavour. Instead I received their dead stock of Kiwi Passion Guava (a far cry from Blueberry).
Placed an order at 11:10 and bank transfer completed at 11:15
Had to message to ask them to acknowledge the receipt of payment.
They got back to me 5.5 hours later to say they would check and revert.
24 hours after I had transferred the funds they still hadn’t acknowledged it, and considering I had paid $17 for express shipping, that was completely unacceptable.
When they did eventually reply 25.5hours after payment was made, they advised they wouldn’t ship it until the NEXT day, which would then be 48 hours from time of payment.
They then told me the tracking wouldn’t be updated for a further 2 days after that (92 hours after I had paid).
Advised this was unacceptable and must be posted that day. To which they just refunded the order and had wasted 26 hours of my time.
Utterly unprofessional and a waste of everybody’s time.
Avoid at all costs!
Disgrace of a company!
**EDIT**
Further to this…. The company failed to even process the refund until 4 days later, and only did so after I had chased them.
If I hadn’t chased them I’d still be waiting for my refund.
No reason as to why it hadn’t been processed just ‘sorry, we’ll process the transfer tonight’.
Complete shambles
*EDIT IN RESPONSE*
The team didn’t contact me to advise of 24 hours for transfer to complete.
Exact message at 16:37 (3 hours after I messaged) was “we’ll check our bank account and update you soon.if the payments received you’ll get an email confirming”.
I had received no confirmation still at 10:55 next morning so tried to call twice (10:55, 11:03) and got no answer.
I’m so I messaged at 11:18 to ask for a response.
At 12:39 I still had no response so tried to call again twice (12:39, 12:40) and had no answer again.
This prompted you to message at 12:41 saying you had received the payment and you would post “at the weekend” but wouldn’t receive tracking updates until Monday.
You are lying through your teeth and people deserve to know exactly how poor your communication and service is either the facts….
Svar från VAPE4AU
Hi Rob, we’re truly sorry to hear about your experience and completely understand your frustration.
Please note that in Australia, bank transfers to a new account can take up to 24 hours to clear, which delayed our ability to confirm your payment and ship on Friday. Our customer service team also reached out to explain the situation.
As stated in our shipping policy, dispatch may take up to one business day, but we understand how disappointing this was for you. Your refund was processed as soon as possible, and we sincerely apologise for any inconvenience caused.
We appreciate your feedback as it helps us identify where we can improve and ensure a smoother experience for all our customers.
Great customer service and quick delivery times. Great choice of product range
Always get what I order
Good variety
Good prices
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
