Just bought 4 complete vape sets with 2 pods in each, on sale. Absolute bargain! Delivered on time, great customer service and I could not recommend this company higher. They answer any questions srr... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic company, actual free next day delivery that arrives the next day. Helpful, friendly, knowledgeable and polite professionals. A chat service on the site that connects you to a member of the a... Se mer
I made a mistake when i ordered so when the item arrived and i realised what i had done i contacted vape with an email they replied within the hour and told me not a problem return the item and they w... Se mer
This company really are the best. Amazing delivery. Orders late on Saturday and was still here first thing Monday. Fab prices, range and outstanding customer service. I never order from anywhere els... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Vaping, kept simple. Please leave reviews if you have had a positive experience with vape.co.uk. If we haven't got it right this time, let us know how we can improve!
Kontaktuppgifter
Firdale Tews End Lane, NN127NQ, Paulerspury, Storbritannien
- helpers@vape.co.uk
- vape.co.uk
4,8
Utmärkt
690 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got back to me in 5 mins
They got back to me within 5 mins, I emailed with an issue. The whole issue was resolved in half an hour and I recieved free vapes as compensation. They're very nice people. I was surprised.
3 oktober 2025
Omdöme utan inbjudan
My experience was great cheapest I…
My experience was great cheapest I could find quick delivery and well packaged
24 september 2025
In particular one of your team members…
In particular one of your team members who goes by the name of Emma was a complete legend very polite and professional and makes customers feel at ease , was extremely efficient in getting my issues or and queries resolved and kept me informed and up to date every step of the way, I recommend a 75% raise and a 15% bonus of the total of her yearly wage, really nice person and does your company proud thanks emma
27 september 2025
Omdöme utan inbjudan
I ordered 2 refilled pods for next day…
I ordered 2 refilled pods for next day delivery when the pods didn’t arrive I got in contact with them and they refunded the delivery charge and said to get in contact with them if it doesn’t arrive the day after.
24 september 2025
Omdöme utan inbjudan
This company went above and beyond in…
This company went above and beyond in their customer service,such a shame all companys cnt be like them,will definately be using them again excellant company.
1 september 2025
Omdöme utan inbjudan
Svar från Vape.co.uk
Hi Tracey!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service, it really does mean alot to us!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
This company is a godsend for me to…
This company is a godsend for me to find. Long term pot smoker that wanted rid of tobacco but, was sceptical anything would work for my pain as well as the real.deal but, I have been able to half my tobacco intake in the first 3 days. Also Liam was very patient and helpful with a query I had. Excellent service. Thank you
2 september 2025
Omdöme utan inbjudan
Svar från Vape.co.uk
Hi Michelle!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service and that's amazing, well done! We are so happy we have been able to help with that :)
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Got 2 elf bars for £2.50 on sale which…
Got 2 elf bars for £2.50 on sale which was a very good price and deal I love the flavours too. And a hyola ultra in flavours tropical fruit and kiwi passion and they are amazing for £10.99. I am most definitely ordering from here again.
23 augusti 2025
Omdöme utan inbjudan
Svar från Vape.co.uk
Hi Isla!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with your vapes!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Svar från Vape.co.uk
Hi Lorraine!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Amazing and a forever customer
I’ve ordered four times (with my fifth on the way) and this store has been flawless every time. You can order as late as 7 PM for next-day delivery, even on a Sunday, with Royal Mail tracking – a huge improvement over other places I’ve used that cut off at 4 PM and NOT deliver on Sundays.
What truly sets them apart is their customer service. There’s a small chat box right on the website, and within 60 seconds, I’m speaking to a real person. This chat feature, accompanied by such an amazing team, is honestly easier than making a phone call. As someone who is disabled and relies on text-to-speech, this is a complete game changer. It’s accessible, efficient, and incredibly reassuring — I’m now a forever loyal customer.
I’ve spoken to customer service every single time I’ve ordered, and they’ve been consistently fantastic. They help you compare products, advise on strengths, and answer questions clearly and quickly. The team is kind, knowledgeable, and genuinely go above and beyond – they’re a real credit to the company.
I don’t usually leave reviews, but this store truly deserves it. With is vast range of everything really and Fast, friendly, reliable, and genuinely supportive – I won’t shop anywhere else.
5 augusti 2025
Omdöme utan inbjudan
Svar från Vape.co.uk
Hi Danielle!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service and we do really appreciate the time you've taken to leave this lovely review, I have passed this onto the team also as we always appreciate hearing how happy our customers are with the service we have provided!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Quick delivery
Quick delivery, decent prices, but think I chose the worst flavours available.
25 juli 2025
Svar från Vape.co.uk
Hi Christine!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service but I am sorry to hear you weren't happy with the flavours you chose, please feel free to contact us when you place your next order and we can let you know our most popular flavours :)
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Svar från Vape.co.uk
Hi Fiona!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our products!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Svar från Vape.co.uk
Hi Meeeeee!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Great customer service
I recently ordered some replacement pods for my vape pen. They delivered the next day. Unfortunately my parcel was stolen. I spoke to Rob who said "!no problem, we will make enquiries with Royal Mail, meanwhile we will send your order again". I was overwhelmed.
31 juli 2025
Omdöme utan inbjudan
Svar från Vape.co.uk
Hi Lynda!
Thank you so much for taking the time to leave this review.
I am so sorry to hear that your order was stolen but so pleased our team managed to get this rectified for you, our top priority is making sure our customers are happy so we always do what we can to ensure they are :)
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
My go to company
This company is my go to site for all my vaping needs. Never had a problem, always quickly dispatched.
18 juli 2025
Omdöme utan inbjudan
Svar från Vape.co.uk
Hi Miss Flowers!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our products and service!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Just received my 2nd order and as…
Just received my 2nd order and as expected everything went perfect.This is my go to site for my vapes.Flavours are always in stock and the next day FREE delivery is excellent. Thank you for a great service
29 juli 2025
Omdöme utan inbjudan
Svar från Vape.co.uk
Hi Andrea!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service and products, you are very welcome!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Always amazing and makes you feel so…
Always amazing and makes you feel so welcome
24 juli 2025
Omdöme utan inbjudan
Svar från Vape.co.uk
Hi Bluseph!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Excellent, fast customer service
Honestly one of the best customer service in Retail in the UK at the moment
22 juli 2025
Omdöme utan inbjudan
Svar från Vape.co.uk
Hi Sarah!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service, it really does mean alot to us that our customers are happy!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Svar från Vape.co.uk
Hi Fiona!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service, that's exactly what online shopping should be, drama free!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Always deliver on time and fantastic…
Always deliver on time and fantastic customer service
24 juni 2025
Svar från Vape.co.uk
Hi Jenny!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
excellent site i will be using again !
5 juli 2025
Omdöme utan inbjudan
Svar från Vape.co.uk
Hi Trevor!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with your vapes!
We look forward to seeing you again soon :)
All the best,
The Vape.co.uk Helpers Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.