I ordered a summer dress from their collection and was impressed by the fabric quality. It's lightweight and flows nicely without being see- through. The fit is flattering and comfortable for warm day... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I believe the products are from shein or a similar source my package had no label of this brand and was shipped straight from China, they also randomly took money from me weeks later and still are yet... Se mer
Basically a scam. STAY AWAY! I have experienced first-hand all the negatives from the other reviews: - slow delivery - extremely low quality product, different from the website's photos and d... Se mer
Look for $65 I wasn’t expecting much. But thought I would give them a try. Turns out, “ virgin wool” means viscose, polyester and nylon! And silly me, I assumed that Van Hellen Melbourne was a sh... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
coat keeps me warm
coat keeps me warm, though it feels a bit bulky in use.
I get a few compliments on the…
I get a few compliments on the jumpsuit, but overall it feels fairly average.
Wearing the vest is fine
Wearing the vest is fine, but it doesn’t feel especially special.
I ordered a summer dress from their…
I ordered a summer dress from their collection about six weeks ago. The fabric is lightweight and flows nicely without being see-through. The fit is flattering and comfortable for warm days. It's become a go-to piece for weekend outings and feels like it will last.
suit tailoring is decent and feels…
suit tailoring is decent and feels okay, though not particularly premium.
The linen blend pants are light
The linen blend pants are light. Perfect for humid weather, no clinginess.
Shipping took longer than I hoped
Shipping took longer than I hoped, but the packaging was neat and secure.
The fabric was very comfortable but the…
The fabric was very comfortable but the color faded a little after the wash.
I ordered a summer dress from their…
I ordered a summer dress from their collection and was impressed by the fabric quality. It's lightweight and flows nicely without being see- through. The fit is flattering and comfortable for warm days. It's become a go-to piece for weekend outings and feels like it will last.
The outer packaging looked a bit dusty…
The outer packaging looked a bit dusty and scuffed, but the clothes inside were sealed well.
Terrible
I believe the products are from shein or a similar source my package had no label of this brand and was shipped straight from China, they also randomly took money from me weeks later and still are yet to respond about a refund
The sweater design is decent and…
The sweater design is decent and comfortable for casual wear, though quite basic.
The pants fit fine
The pants fit fine, but they don’t feel very high-quality.
The sweater is soft
The sweater is soft, though not as cozy as I hoped, with a fairly standard feel.
The pants fit okay
The pants fit okay, but the style isn’t as flattering as I expected and feels fairly average
The jacket is comfortable to wear
The jacket is comfortable to wear, although it could provide more warmth on especially cold mornings.
Awful experience with the purchase of a…
Awful experience with the purchase of a males blue linen shirt.
Very poor wuality, unwearable.
Had to pay $20 to ship back to China for a protracted return process that has never eventuated. As they say the return item must be stuck in customs, until they receive it they will not refund as stated in return policy.its bee 5 minths.
Shonky retailer!!
Giving it a 1 because there is no…
Giving it a 1 because there is no option for 0. Absolutely awful quality product and forget a refund. They ask you to post the items to CHINA. Refund never materialises. They are not an Australian company as the name suggests. Steer clear
AVOID THIS COMPANY
AVOID THIS COMPANY - Terrible Customer Service & Ignores Australian Consumer Law.
Ordered a biker jacket in October 2025. Wrong size arrived and the quality was poor, so I requested a refund in November - a basic consumer right under Australian law. Instead of honoring this, they:
- Forced me to pay for return shipping to CHINA (not Melbourne despite the name!)
- Made me wait over 2 months with my item stuck in Chinese customs
- REFUSED to process my refund, claiming they won't pay until customs clears - completely shifting their logistics risk onto me
Key Red Flags:
- Misleading "Melbourne" name when returns go to China
- Terrible return policy that violates ACL
- Zero accountability for their own logistics failures
- Poor quality products
- Months-long delays with zero resolution
I've escalated to ACCC and Fair Trading. Save yourself the headache and shop elsewhere. There are plenty of legitimate retailers who actually follow Australian consumer laws and don't leave customers hanging for months over a simple return.
If I could give this site 0 stars
If I could give this site 0 stars, I would. The clothes were a poor fit, very odd material, and apparently not from Melbourne. I believe they may have been shipped in from China, as the company kept refusing to tell me how to return the items for a refund. Then it hit 30 days, and apparently now I have gone over the time frame to get a refund so they won't refund me. Very disappointing
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








