Vanguard Student Housing Omdömen 47

TrustScore 4 av 5

3,8

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The room, apartment,and facilities were great. The location is also quite good, and the price is fair. The only major complaint is that the maintenance people will sometimes show up with no prior noti... Se mer

Betygsatt 2 av 5 stjärnor

Way too expensive, many high fees, cleaning service wasn't very good, tiny room, bed and bedding bad quality. They could put more thought into who lives together, as the age range was very wide and th... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

La verdad pase unos días excelentes en el hospedaje ya que estaba en un muy buen estado, lugar muy tranquilo por ser una residencia estudiantil, la atención al momento de necesitar o consultar algo fu... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Whenever there is a problem the company responds very fast and is very helpful. However, the cleaning ladies are in the apartment for a long time but meanwhile are calling loudly on their phone most o... Se mer

Företaget har svarat

Företagsinformation

  1. Logi
  2. Lägenhetshus
  3. Lägenhetsuthyrning
  4. Grupplogi
  5. Boende med städ- och annan service
  6. Studentbostadscenter

Skrivet av företaget

Si eres estudiante y estás list@ para dar el gran paso de independizarte, Vanguard es el servicio de alojamiento temporal perfecto para ti. Vanguard es "where everything begins" , el punto de partida ideal para estudiantes universitarios que quieren comenzar a escribir su propia historia y abrirse camino en el mundo. Aquí encontrarás una comunidad vibrante y amigable, con otros estudiantes que, al igual que tú, están listos para enfrentar nuevos desafíos y vivir experiencias inolvidables en sus apartamentos compartidos y residencias de estudiantes. Además, sabemos que tus padres también necesitan tranquilidad en esta nueva etapa. Por eso, nos aseguramos de que todos nuestros apartamentos y residencias estén 100% equipados para que tengas todas las comodidades y necesidades básicas cubiertas.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

47 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 4 av 5 stjärnor

Pretty good, minor complaints

The room, apartment,and facilities were great. The location is also quite good, and the price is fair. The only major complaint is that the maintenance people will sometimes show up with no prior notice, and there are fees for things such as a blocked drain which I expected would be included.

10 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excelente Lugar !!

La verdad pase unos días excelentes en el hospedaje ya que estaba en un muy buen estado, lugar muy tranquilo por ser una residencia estudiantil, la atención al momento de necesitar o consultar algo fue muy buena, sin duda volvería a este lugar en Valencia !!! Esta reseña la transcribo en nombre de Lucia quien estuvo varias noches en el hospedaje !!

5 april 2026
Omdöme utan inbjudan
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

¡Muchas gracias por tus palabras Leandro! Nos alegra muchísimo saber que Lucía tuvo una estancia agradable y que disfrutó tanto del alojamiento como del ambiente tranquilo.
¡Esperamos poder recibirla pronto!

Betygsatt 5 av 5 stjärnor

Nice place

Was a lovely stay for us .
Thanks for all the help .

Regards

1 april 2026
Omdöme utan inbjudan
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

Thank you very much for your kind words! We’re delighted to hear you had a lovely stay.

Betygsatt 5 av 5 stjärnor

Muy buen trato y profesionalidad

100% recomendable, estuve alojado en el Eixample y desde el principio siempre me han ayudado con todo, tienen diferentes servicios que ayudan a las personas que vienen de fuera con los trámites burocráticos. Recuerdo que durante el primer mes, hubo una incidencia con el calentador y tanto el servicio de atención al cliente, como los chicos que vinieron a arreglar el calentador fueron super rápidos y muy majos. Además suelen organizar eventos donde conoces gente de todas partes, la verdad que me llevo una muy buena experiencia.

15 september 2025
Omdöme utan inbjudan
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

¡Muchas gracias por tus palabras! Nos alegra saber que te sentiste bien atendido desde el primer momento y que pudimos ayudarte con todo.
Encantados de que también disfrutaras de los eventos. ¡Esperamos verte de nuevo pronto!

Betygsatt 5 av 5 stjärnor

Amazing student housing

Amazing student housing. Great area. Clean and modern facilities. Everyone was super welcoming, helpful, and helped solved any problems I had during my stay.

30 mars 2026
Omdöme utan inbjudan
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

Laura, thank you so much for your kind words!
We’re really glad you enjoyed your stay and felt supported throughout. You’re always welcome back!

Betygsatt 5 av 5 stjärnor

Good support team

The Co-town team was very supportive and responsive over email and WhatsApp. They helped in every way possible.

30 mars 2026
Omdöme utan inbjudan
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

Thank you for your feedback Aditya! We're happy to hear our team was supportive and responsive. We hope to welcome you again soon!

Betygsatt 5 av 5 stjärnor

Everything was good.and the customer…

Everything was good.and the customer servive was kind and always available to help. I really appreciate the time i past here.

19 mars 2026
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

Thank you so much for your kind words Fatoumata! We’re really happy to hear that you had a great experience and that our customer service team was able to assist you whenever needed. We hope to welcome you again soon!

Betygsatt 5 av 5 stjärnor

I was satisfied with my stay at…

I was satisfied with my stay at Vanguard Student Housing. The facilities were clean and well-maintained, the staff was always friendly and helpful, and the environment was quiet and conducive to studying. The location is convenient and safe. I would recommend this accommodation to students looking for a comfortable and well-organized place during their stay.

28 februari 2026
Omdöme utan inbjudan
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

Negin, we’re glad to hear that you enjoyed your stay and that our facilities, staff, and environment met your expectations. We appreciate your recommendation and wish you the best in your studies!

Betygsatt 5 av 5 stjärnor

100% recomendable!

100% recomendable!! La habitación era espectacular y la atención al cliente fue genial! Además de estar atentos a cualquier necesidad, organizaban eventos y se preocupaban de cuidar hasta el último detalle! Espero poder volver a alojarme pronto con vosotros!

2 februari 2026
Omdöme utan inbjudan
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

¡Eugenia, muchas gracias por tus palabras!
Nos alegra que hayas disfrutado de la habitación y de nuestro servicio. Siempre nos esforzamos por cuidar cada detalle. ¡Te esperamos de nuevo pronto!

Betygsatt 5 av 5 stjärnor

Estadía en Getafe

Me ha encantado la experiencia en el piso, los compañeros super majos, el lugar inmejorable. Espero tener que volver y los elegiría nuevamente. Gracias Marta y María

10 februari 2026
Omdöme utan inbjudan
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

¡Muchas gracias por tus palabras Margarita!
Nos alegra mucho saber que disfrutaste la experiencia y que te sentiste a gusto en el piso. Será un placer volver a recibirte pronto.

Betygsatt 4 av 5 stjärnor

Whenever there is a problem the company…

Whenever there is a problem the company responds very fast and is very helpful. However, the cleaning ladies are in the apartment for a long time but meanwhile are calling loudly on their phone most of the whole time instead of cleaning the whole time while they’re in the apartment.

17 februari 2026
Omdöme utan inbjudan
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

Thank you for your words Zarah! We are happy to hear that the team is always helpful.
Regarding the cleaning staff, we will talk with them to ensure this does not happen again.

Betygsatt 5 av 5 stjärnor

Muy buena experiencia con Vanguard

Muy buena experiencia con Vanguard, echaré mucho de menos Barcelona. Todo ha sido muy facil, sobre todo el check-in con Alana, majísima y muy atenta.
El piso estaba tal cual en las fotos y limpio. Todo estuvo muy bien, lo recomiendo!

17 februari 2026
Omdöme utan inbjudan
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

Muchas gracias por tus palabras Miguel! Nos alegra saber que tuviste una gran experiencia, y que el servicio de check in con Alana fue de tu agrado.

Betygsatt 1 av 5 stjärnor

Would not recommend

Would not recommend – important to read

My experience at this residence was extremely disappointing. When I first arrived, the room was in poor condition. The bathroom had a hole in the wall, the room was dirty, the table was falling apart, and the fridge was dented. Additionally, there is a foot-long ledge to climb to get into the shower, which is a safety hazard and not visible in the marketing photos that were clearly taken from selective angles.

Customer service is quick to respond but ultimately unhelpful. A serious incident occurred when another tenant threatened me and two others with physical harm. Despite having video proof of the threats, the Cotown/Vanguard team took no action. This contributed to my decision to terminate my stay early.

Maintenance issues were frequent, and almost every week I saw staff fixing another problem. The food offering also felt misleading compared to what was advertised. When I raised this with the staff, they responded with “When you visit a hotel do you expect the breakfast to be the same as the photos” Which I found unacceptable.

In my opinion, the marketing does not accurately reflect the reality of the residence. Images should honestly represent the rooms and facilities rather than using angles to make them appear better. Safety should be a priority, and residents should not have to fear for their wellbeing. Staff must take threats seriously. Plumbing and general maintenance also need improvement.

On a positive note, Joanna, who handled cleaning, was respectful and professional. She was the highlight of my stay.

Overall, due to the unsafe environment, poor maintenance, and misleading marketing, I cannot recommend this residence.

3 september 2025
Omdöme utan inbjudan
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

Thank you for your feedback Mat. We are sorry to hear that your experience did not meet your expectations.

Regarding the concerns raised during your stay, we want to clarify that each reported issue was addressed and appropriate action was taken at the time. Our team responded promptly to maintenance requests and followed our internal procedures when the incident you mentioned was reported. Resident safety is extremely important to us, and we take all such matters seriously.

We regret that you felt dissatisfied despite our efforts and appreciate your comments about how we can continue improving, including communication and presentation of our facilities.

We are pleased to hear your kind words about Joanna, we will make sure to pass them along.

Betygsatt 2 av 5 stjärnor

Bad communication.

Bad communication.
Constant building works.
Everything sorted in the end but a lot of problems in the apartment too.

10 december 2025
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

Thank you for your feedback. We’re sorry to hear about the communication issues, ongoing building works, and the problems in the apartment. While we’re glad everything was sorted in the end, we truly appreciate your comments as they help us improve for future stays.

Betygsatt 2 av 5 stjärnor

Way too expensive for what it is

Way too expensive, many high fees, cleaning service wasn't very good, tiny room, bed and bedding bad quality. They could put more thought into who lives together, as the age range was very wide and there was no sense of community in the flat.

4 december 2025
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We truly value your comments, as they help us identify areas for improvement.

Betygsatt 5 av 5 stjärnor

I loved the stay

I loved the stay! The apartment was clean with everything that you possibly need. Comfortable bed and well equipped kitchen, the bathroom was decent size as well. The building is modern and felt very safe there. The stuff is super helpful and nice. I fully reccomend.

3 november 2025
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

Thank you very much for your words Aga! We’re happy to hear you enjoyed the comfort, cleanliness, and our team’s attention. We’d love to welcome you back again!

Betygsatt 1 av 5 stjärnor

The worst possible living option.

We entered the room on the first day to ants all over the floor and tiles leaking water out of the floor. We have had our water turned off, and our bathroom completely gutted while we were living in there. We had to go to another apartment (living with people we do not know) just to use the bathroom. The people living in that apartment did not even know that we were given access to their place. The management is terrible and unprofessional, I couldn't even imagine a worse living situation than this. Being woken up by power tools at 9am on weekdays and weekends, our apartment filled with saw dust and cement. And when trying to get explanations from management I get told that I am lying about the situation while I have photos and videos to prove it. I would never recommend this to anyone.

20 september 2025
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

We’re truly sorry that your experience did not meet your expectations. From the first moment, we’ve been doing everything possible to address the situation and assist you.

While we understand your frustration, we find your comments unfortunate, especially considering the constant efforts our team has made to support you throughout this process. We’ve taken your concerns seriously from day one, and we’re continuing to do everything we can to make things right.

Betygsatt 1 av 5 stjärnor

La responsable no respondía a mis…

La responsable no respondía a mis necesidades.

20 augusti 2025
Logotyp för Vanguard Student Housing

Svar från Vanguard Student Housing

Hola Maria,

Gracias por el feedback.

Hemos revisado tu caso y lamentamos que algunos ruidos a veces te hayan sido molestos. Nos consta que se te ofrecieron varias soluciones.

Un saludo!

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