I received an online quote which I was happy with. I then had to phone to verify a few things. At that stage it appeared that my secondary driver had no been put on the new insurance . It was all sor... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I received an online quote which I was happy with. I then had to phone to verify a few things. At that stage it appeared that my secondary driver had no been put on the new insurance . It was all sor... Se mer
Företaget har svarat
our dealings were with their associated partner vancomparedirect.com have been appalling - they do not answer the phone, They hassle you to renew. They give you the hard sell. There website says you... Se mer
Found the whole experience very easy online. Phone me the following day to see if they could get the quote better which they did so would highly recommend.
Företaget har svarat
Very easy to get my insurance sorted, I made a few mistakes on the form and the gentleman I spoke to was very professional and run through everything with me.
VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 80,000 van insurance customers.* If BIS are unable to assist with a quotation, we automatically refer you with quotes from our specialist partners.
First Floor, 140 Brompton Road, SW31HY, London, Storbritannien
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Shocking excuse of a company. Mistakenly submitted an online quote - should have realised I had stupidly done this last year - and got some absolutely shocking prices back. Within seconds, my work phone was ringing it was VanCompare. I politely explained I wouldn't be entertaining their ridiculous quotes, and to be fair to the polite girl on the phone, she accepted that and wished me a nice day. Then the fun started - they have been calling me constantly for the last 3 days. Luckily, I work in Telecomms and we are actually a reseller who can report spam numbers direct to our supplier - this has now been done and reported as abuse. Avoid them and certainly don't submit a quote - you won't get a bit of peace after it, even when you say no.
our dealings were with their associated partner vancomparedirect.com have been appalling - they do not answer the phone, They hassle you to renew. They give you the hard sell. There website says you can cancel via the portal - you can't!
if you even vaguely consider using them, try contacting their claims line as a trial and see what response you get!
Once again this company are taking advantage. Trying to charge me £432.97 to remove a named driver from the policy. Absolutely disgusting. Avoid avoid avoid. This is not the first time I’ve had an issue with them. Last year they charged me a small fortune to cancel my policy on another vehicle. What happened to the days of a £30 fee for making changes to a policy. Crooks through and through! I’m such an idiot for going with them again. Makes me sick. People are struggling enough as it is!
Currently on hold for the 9th time today having not spoken to anyone. Please can someone call me?
Sounded nice at first !! Didn’t tell me until the end of the conversation there was a brokers fee !! Found them bit pushy and very expensive !! Will never use again !!
I spoke with Mith (the legend) he was amazing at explaining all the information.
Very easy process with excellent customer care well done
Very easy to get my insurance sorted,
I made a few mistakes on the form and the gentleman I spoke to was very professional and run through everything with me.
Very good customer service well spoken and not one miscommunication. 10/10
Good service and smooth. But it cover a lot of the questions completed on the form. Overall, happy.
Nice lad called billy helped right out quick on point and informative top geezer
The client experiences for me were 1st class he explained and helped me through the process
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.