US Lock Supply Omdömen 126

Seamless purchase and delivery of a new low-profile electric strike. Easy to buy. New product, complete and well packaged. Arrived in 1 week.

Fast shipping!!! Item as described!

I was easy to find the item I needed, and it shipped fast. I received frequent communications about the status of my shipment.

I had quite a few questions which the virtual assistant handled very well...also a change of address after order sent, which was also handled very efficiently. The hardware also arrived in much less time than I had expected. I would highly recommend this company.

very easy to order from and had the product I needed in stock, shipping was very fast as well

Ordering was easy, shipped fast. Only complaint is the key is difficult to remove. Yes, I know you can only remove the key in the locked position. Even in that position it is hard to remove. Put some graphite in it and was able to get the key out. Hoping it loosens up with use.

Communication, pricing and time of delivery

Prompt
Friendly
Knowledgeable

Great customer service and quick delivery-will definitely buy from them again

Great people. Great prices. No need to shop around.

The team was very helpful! I accidentally ordered the wrong color locks, and they quickly reached out to adjust my order. Delivery was fast and the service was excellent.

IT'S BEEN OVER A MONTH AND NO ITEMS HAVE ARRIVED OR A TRACKING NUMBER GIVEN OT AN EMAIL WITH AN UPDATE ON MY ORDER.

Superfast shipping! Awesome company to deal with! Product is exactly what was described and packaged very securely.

Again ontime and priced less than most of my other vendors.

Good deal, and the only ones who ever seem to have them in stock. They ship quickly as well!

I had a lock that quit working after I changed the batteries, so I contacted support. They were slow getting back to me and eventually they quit communicating with me.

Next, I bought another lock as a replacement and bought the wrong model. Customer service has been slow getting back to me

They took care all my requests,

The Detex EAX 2500 C conversion kit is supposed to replace the EA 2500 F older F model as per tech support at Detex . The new model is square as compared to the slimmer width of the F model so the wall had to widened as this is recessed. The 12 pin connector is also not the same so you have to identify the incoming power wires and the wires to the door magnetic then clip them off and insert into new wiring connector. On top of this , the old F style uses a different cylinder lock so I had to go to a locksmith to buy a mortise lock for $30. After all this was done , the alarm would not arm because the latch did not fully depress the switch button so I had to bend the delicate latch switch over as per tech support so it would contact the latch switch and finally work . Should be a simple same sized conversion with same wiring connector as this is considered a “conversion” but ended up taking all day. Poorly thought out.

I received the closer in two days and got it on the job where now I can invoice the customer...Thanks, made my day!

All packaged really well and arrived suprisingly fast. Lowest prices I found online. Didn't have to sign up with a supplier to get exclusive construction brands