Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
USAbox is a US mail & package forwarding service where you can buy anything from anywhere. Get great rates and learn about store discounts here.
Northwest 66th Street 8345, 33195, Miami, USA
Abysmal customer service. Rude and condescending, and noticed this is a common theme as well. Check out the Google reviews, owner is a spoiled delusional brat who can't take criticism. I would not trust them with my parcel.
I got myself an account at USAbox to just receive one package from the US and forward it to me in Germany, then I closed the account. It did take around a week for USAbox to show me in my account that the package arrived - so I would consider the service a little slow. But other than that, everything worked perfectly. So I would say that it's quite old-school, especially the User Interface, but despite that the service all in itself is flawless. I decided to write this review because my experience was quite pleasant overall and I consider USAbox to be a white sheep, since feeling like this exact industry is prone to scams.
I did not really care about the price, so I didn't compare it to any other similar service providers. But I did pay around 85 USD for shipping and 10 USD monthly for the membership (I had it for 3 months).
Amidst some of the more negative reviews here (which typically have to do with how unfriendly customer service behaves and how it reacts to requests and mails) I'd like to leave the following positive review:
I have been a customer since 2003, and the company never missed a heartbeat and has always been very reliable and professional. All packages arrived and got processed and finally forwarded from the US to the EU according to promises and expectations.
The logistic forwarders (I typically select Fedex) also proved to be highly reliable and very fast (3-4 days between placing the forwarding order with Usabox and the arrival on my doorstep in the Netherlands is no exception)
Usabox is a bit more expensive than some others maybe, but I find it to be worth it, given the service that they have now been providing me for over 20 years.
Overpriced parcel forwarding fees. Rude and unprofessional service. They dont answer your questions properly, they are rude, condescendants (that's so Miami!) and slow at replying. They are the kind of people who are here to take your money, but never help solve your issues. Lazy! Dont waste your time, other companies offer the same service with a much better customer service and an online chat support. No need to answer im not a customer or a competitor, u seem to love to reply this to unsatisfied customers!
Horrible customer service, super overpriced, $9.99 to scan one page of mail. Do not recommend.
Rotten service, took weeks to get answers , never read my G mails ,international shipping rates 2/3rds. more than competitors , poorly trained staff , & spent hours on PC to no avail ! Overall experience was a Horror Show ! Beware !
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
