Ordered the carbon 2 Easter package was shipped on the 31st of March it was supposed to come with four rows of Easter colored filament they were shipped separate I got the printer in two days by F... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had orginial bought the Centauri Carbon and was really impressed with it and that's what lead me to purchase the Centauri Carbon 2, makes it nice to have 2 machines and only one slicer. The CC2 does... Se mer
I set up the shipping address incorrect and when I ordered it I caught it and when I made the support ticket they were quick to fix it. I accidentally did the same thing through Logitech and they told... Se mer
You sent me a bad batch of filament, which ended up clogging three different extruders and nozzles. When contacting support, I ended up getting the runaround. So if I don't hear back about a refund or... Se mer
Företaget har svarat
Företagsinformation
- Elektronikbutik
- Butik med elektroniska reservdelar och komponenter
- Utrustningsleverantör
- Hantverk
- Butik med skrivare och skanner
Skrivet av företaget
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Why Choose ELEGOO?
Skrivet av företaget
- *Fast shipping with local delivery *Up to one-year warranty *100% secure payment *Lifetime Support
Kontaktuppgifter
No.30 Dahe Industrial Park, Guancheng Community,Guanhu Street, 518100, Shenzhen, Kina
- info@elegoo.com
- us.elegoo.com
4,0
Bra
1 tn omdömen
Har besvarat 81 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Real love on it that what I ordered…
Real love on it that what I ordered more machines for my shop …
6 april 2026
Website was easy to browser and easy to…
Website was easy to browser and easy to shop. Product arrived in a timely matter.
NextPrint keeps getting flagged by my company's spam filters.
7 april 2026
100% Recommended
What made my experience great was the very fast shipping, and the fact that the products I bought were carefully packaged. 100% Recommended
10 mars 2026
Everything was easy and smooth.
Everything was easy and smooth.
My printer arrived quickly and I was up and printing 20 minutes later (Centauri Carbon).
I also buy my Arduino boards from Elegoo
7 april 2026
Very prompt responding to my request
7 april 2026
Great company and excellent product!
30 september 2025
I had orginial bought the Centauri…
I had orginial bought the Centauri Carbon and was really impressed with it and that's what lead me to purchase the Centauri Carbon 2, makes it nice to have 2 machines and only one slicer. The CC2 does not disappoint it is well built and easy to use just like the CC1. Very happy with my 2 printers.
6 april 2026
One of the best 3d printing machine…
One of the best 3d printing machine manufacturers out their! I own multiple FDM and Resin machines and love everyone of them!
6 april 2026
You sent me a bad batch of filament
You sent me a bad batch of filament, which ended up clogging three different extruders and nozzles. When contacting support, I ended up getting the runaround. So if I don't hear back about a refund or exchange soon, I'll be contacting my credit card company to dispute the charges.
6 april 2026
Svar från Elegoo US Store
Dear customer,
We're truly sorry for the filament issue and the support experience. We see that you already have a support ticket open — rest assured, we will follow up until this is fully resolved to your satisfaction. Thank you for your patience.
Best regards,
ELEGOO Team
Love my Elegoo Centuri Carbon 2 and…
Love my Elegoo Centuri Carbon 2 and when issues did arise, Elegoo responded promptly and resolved my issue’s either with advice or replacement parts.
Knowing Elegoo provides this level of support I did not hesitate to purchase another machine.
5 april 2026
Poorly packaged for shipping
Help all of your customers by improving your shipping. Do more than just tape the product boxes together and slap on a shipping label, that's truly ridiculous! Parts and filament orders have come this way. It's very difficult to open, and ruins the product boxes I sometimes use for storing their contents. Please. JIM
8 april 2026
Svar från Elegoo US Store
Dear customer,
We sincerely apologize that the delivery service did not meet your expectations. We’re actively improving our packaging and moving forward. Thank you for helping us improve!
Best regards,
ELEGOO Team
I bought for my son’s birthday
I bought for my son’s birthday. Won’t work, contacted customer service and all I heard back was for a review. Do not recommend
5 april 2026
Svar från Elegoo US Store
Dear customer,
We're sorry to hear about your experience.
We've looked into this and see that you already have a support ticket open with our team, and they are actively following up on your case. Thank you for your patience, and we're committed to making things right.
Best regards,
ELEGOO Team
Quality printer for the cost.
Ordered the carbon 2 Easter package was shipped on the 31st of March it was supposed to come with four rows of Easter colored filament they were shipped separate I got the printer in two days by FedEx. The printer is nicely made, and the webcam inside makes it nice to watch prints when you're not near the printer.
I will add that you need a large stable table for the printer as it does produce a lot of shaking from the motion of the print head.
30 mars 2026
Svar från Elegoo US Store
Dear customer,
We sincerely apologize for the frustration this has caused.
We see that a support ticket is already in progress — rest assured, we will follow up closely and make sure this is resolved to your satisfaction.
Thank you for your patience.
Best regards,
ELEGOO Team
Quality products, great prices.
Elegoo makes it so easy to order what you need when you need it. They are always running deals and sales making it affordable.
5 april 2026
Happy with my printers
Got a second printer recently and have been very happy with the products and services so far. I do hope they keep innovating and come out with a great multi head or nozzle machine like the competition.
5 april 2026
Got an error code 103 after 2 months…
Got an error code 103 after 2 months and the printer just stopped working.
4 april 2026
Svar från Elegoo US Store
Dear customer,
Thank you for taking time to leave your review.
We sincerely apologize for the inconvenience you've experienced and completely understand your frustration. Please be assured that we are already following up on your case — we noticed you have a support ticket, and our team is working diligently to resolve the issue to your full satisfaction.
Best regards,
ELEGOO Team
Always my go to for filament.
4 april 2026
About to have 28 hours of printing on…
About to have 28 hours of printing on my CC2 and so far it has been nothing but smooth sailing all of my prints have been amazing and the fine detail work is what really has me excited!!
4 april 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.