Urns UK Ltd Omdömen 2 969

TrustScore 4.5 av 5

4,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Beautiful Urn and great qualty. My mother loves it and looking forward to displaying it in her living room. Something to make her smile in such sad and devastating circumstances. Fast delivery. Hi... Se mer

Betygsatt 4 av 5 stjärnor

item was beautiful came exactly as described. only thing i would do as a company is package it better and label that it’s a fragile item as my box from dpd did come all destroyed. item was all in one... Se mer

Betygsatt 5 av 5 stjärnor

Urns UK were extremely helpful at a very difficult time; they were patient, caring and took time to understand what we were looking for. They helped us explore the varied options with compassio... Se mer

Betygsatt 5 av 5 stjärnor

Very happy with the service and quality of the urn we chose for our much loved cat Chloe. Miss her terribly but the beautiful urn will always remind us of her and has pride of place on our fireplace

Företagsinformation

  1. Förening eller organisation

Skrivet av företaget

Supply of Funeral Urns, Keepsakes & Ashes Keepsake Jewellery. Here at Urns UK, we’ve spent more than a decade helping families like yours find the right memorial for their loved ones. We work with talented artists and craftspeople from all over the world to find urns, ash caskets, cremation jewellery and keepsakes that are as beautiful and unique as those who rest within them. We offer bereaved families and our funeral partners fair prices. Every urn, casket, pendant and keepsake we sell is hand crafted to ensure the highest possible quality. We can promise that each piece gets the love and attention it deserves. Our range of produces is wide, and all of our designs are special in their own unique way. Many are designed and created by our in-house team, and can’t be found anywhere else in the world. We seek out beauty and individuality in every piece, so you can trust us to help you find something truly fitting for your loved one.

Urns UK - Keeping Memories Alive...

Skrivet av företaget

UK's Largest Cremation Urn Supplier
Here are Urns UK, we've spent more than a decade helping families like yours find the right memorial for their loved ones. Our products are made with the highest quality materials with great attention to detail. We are based in UK and so you can be assured that our after sales care is something our customers value, enabling them to buy from us with utmost trust and confidence.

Free Shipping (mainland UK)

Huge Range Of Cremation Urns, Keepsakes and Ashes Jewellery

Huge Range Of Cremation Urns, Keepsakes and Ashes Jewellery
Buy with confidence. We will look after you before and after your purchase to ensure you have the perfect final resting place for your loved one.

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 36 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Beautiful piece

Beautiful piece, was just what we wanted. Also arrived within a couple of days. 100% recommend this place.

6 oktober 2025
Betygsatt 1 av 5 stjärnor

I received 3 faulty urns.

I received 3 faulty urns.
I called the company 3 times and left voicemails. They did not respond.
I then emailed them 5 times. They again never responded.
I want to return these urns for a full refund.
As the comoany did not respond to me reaching out to them, I have had to refer the situation to my bank for a 'chargeback' service.
Urns UK have made a very sad, emotional time so much worse due to their unacceptable lack of service.
Beware!

24 september 2025
Betygsatt 1 av 5 stjärnor

If I could score a zero I would

If I could score a zero I would.
Where do I start. After sadly loosing my 13 week old puppy I purchased an urn, it arrived in terrible condition various paint defects. After chasing them I finally spoke to someone and they agreed to send another out. Finally another week and my order is at a stand still in Swansea because they’d put the wrong postcode on.
Fastforward and my second urn has arrived and it’s a totally different size (smaller) to the one I ordered.
So whilst grieving for my puppy I’ve had nothing but chasing and keep getting let down by these people for over 2 weeks now and still it’s not resolved as I still have an urn that I didn’t order and is too small.
My hearts broken right now I did not need this fight to get why I paid for and expected. Avoid at all costs!!!!!!!!

10 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not Delivered

Delivery was supposedly sent next day delivery on 26th September. It is now 7th October and has not been delivered. This means I won’t have it when needed.

26 september 2025
Logotyp för Urns UK Ltd

Svar från Urns UK Ltd

Dear Guy,
We are so sorry to hear that. The order was indeed prepared and shipped on the 26th of September. However, it occurs there was a shipping issue with your package and DPD didn't advised us. I learnt about that only when I got your email this morning. We are going to send you a new velvet bag today and I will follow the tracking to ensure you get it tomorrow.
UrnsUK team.

Betygsatt 5 av 5 stjärnor

excellent urn

it was an excellent experience looking and choosing an urn for my wife who has recently passed away the one I picked just stuck out and I knew it was the one she would love overall I would definitely shop here again from ordering to delivery was easy and quick thanks to everyone who put my order together

23 september 2025
Betygsatt 1 av 5 stjärnor

DO NOT ORDER FROM HERE!

DO NOT ORDER FROM HERE!! I purchased my baby boys urn from them and within a year it had tarnished and had begun to peel. I have tried to contact them numerous times via telephone on hold for 5 minutes and then the phone cuts off, emails haven’t been responded to. I was successful in getting through on the phone once to be told they had received my email and I requested that the person I spoke to put all we had discussed into an email but still no reply. I am absolutely disgusted with the service from yourselves! You should be ashamed, at such heartbreaking times families shouldn’t have to deal with such heartless treatment from a company that claims to be a family run business that values and supports families. This couldn’t be further from the truth!!! This urn was meant to be my baby boys final resting place and I am now going to have to move him to a new urn. DO BETTER families are already heartbroken and your poor customer service and care adds unnecessary heartache to such a difficult time

1 oktober 2025
Omdöme utan inbjudan

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