Worst customer service ever
Don't use this mob if you expect any level of customer service. I had an issue with the agent refusing to take my luggage. I scoured the urlocker website, but they do not provide a phone number to call if you have an issue. They provide an email address and say they will respond within 48 hours. I have sent 2 emails demanding a refund, but after a week I have still not received a reply. Money down the drain








