This was one of the worst experiences of my life. Everyone working there is great at pretending to be nice but in reality what you get is aweful communication, and that includes constant lying, and a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Mustafa was a legend at helping me move in my storage unit. He made the whole process really seamless even though I only enquired on the day. As a student who has stored at another storage company las... Se mer
Highly recommend. Brilliant. Always had a positive experience. Super understanding team/company - always so accommodating. Had my locker for over a year and had no issues whatsoever, even when I neede... Se mer
Företaget har svarat
I have felt extremely welcome when using my storage locker at Urban Locker. The staff are always super friendly and are always on hand to answer any questions I may have. Ella and Garfield were extrem... Se mer
Företagsinformation
Skrivet av företaget
Urban Locker Self Storage London provides a wide range of secure indoor self storage units and services in Old Street & Islington in the heart of central London. We have a dedicated team that will always be here to help.
Kontaktuppgifter
Peerless Street, EC1V 9EX, London, Storbritannien
- urbanlocker.co.uk
4,1
Bra
30 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lack of price transparency
Lack of price transparency at the front end. You have to pay mandatory insurance but they don't tell you until right before you sign, making comparison shopping more difficult.
12 april 2024
Omdöme utan inbjudan
Svar från Urban Locker Self Storage
Thank you for your review. We are always very clear & transparent on all our prices .
I cannot thank Joanne enough
I cannot thank Joanne enough. I was desperately looking for a last minute storage solution and she stayed on the phone, walking me through the entire process and got the storage booked within 10 minutes. She explained the entry process so once the call was finished I was ready to go and got my stuff into storage without a problem. And all on a Sunday. Yes it costs a bit more to go with Urban Locker but this is a clear case of "you get what you pay for"...and even then she still went above and beyond.
Facilities are easy to get into and fully automated so one can get from road to inside storage locker all within an app - which she had taken me through too. Honestly, Joanne saved the day.
31 mars 2024
Omdöme utan inbjudan
Svar från Urban Locker Self Storage
Thanks, Jay. I'm so glad we accommodate your storage needs so quickly & thank you for storing at Urban Locker.
Amazing! Highly recommend
The entire team at Urban Storage has been absolutly amazing! The site was very easy to access and they have trollies onsite to assist in moving everything to your space. They were quick to answer any questions that we had as well which was great.
30 mars 2024
Omdöme utan inbjudan
Svar från Urban Locker Self Storage
Hi Olivia,
We appreciate the great feedback & thank you for choosing to store at Urban Locker.
Amazing customer service from Jo Tyler
28 februari 2024
Omdöme utan inbjudan
Svar från Urban Locker Self Storage
Hi Saskia,
Thanks for the review & we hope Patrick is happier now he has decluttered his room.
Just give us a shout if you need anything else as we are always here to help.
KInd regards,
Joanne Tyler
Branch Manager
Very easy to use
Very easy to use, hi tech and efficient. The app access is super convenient and the units are clean and dry. Jo has been super helpful and welcoming. Nothing is too much trouble.
13 januari 2024
Omdöme utan inbjudan
Svar från Urban Locker Self Storage
Thanks for choosing to store at our State of the art Storage Islington. We are always here to help.
Urban Locker Old Street five stars
Team is very helpful. Central location. Reasonably priced. Would strongly recommend
15 september 2023
Omdöme utan inbjudan
Svar från Urban Locker Self Storage
Hi Dinesh. Your spot on with our location & thank you for choosing to store with Urban Locker.
Highly recommend
Highly recommend, I made a mistake for my first booking. Staffs are very flexible to amend it and helped me to sort it out. All the staff and services are really friendly and helpful. Location is also very convenient and area is safe.
25 augusti 2023
Omdöme utan inbjudan
Svar från Urban Locker Self Storage
Hi Way. No mistakes but a learning curve in storage sizes. We are glad it was all sorted & always here to help. Thank you for choosing to store with Urban Locker.
I ran into some troubles with providing…
I ran into some troubles with providing the documents, the team at Old Street was extremely patient and helpful! They've stayed on the call with me to go through the whole process and made sure I got to complete the move in process on time. Would definitely recommend using their services
8 augusti 2023
Omdöme utan inbjudan
Svar från Urban Locker Self Storage
Hi Ken. We are glad we were able to help you & thank you for choosing to store with Urban Locker.
Friendly & helpful staff on site
Friendly & helpful staff on site. Clean facility. Great location.
23 maj 2023
Omdöme utan inbjudan
Svar från Urban Locker Self Storage
Hi Emma. Thank you for your feedback & we hope to see you again.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.