Recently purchased some crystal highball glasses from this company and was so impressed with there service I wanted to leave them a review, something I don’t normally do , The glasses arrived prompt... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Exquisite glassware and fast delivery (bought on the .EU site with no additional charges). The 1910 coupes are really stunning but the gold rim finish was rather poor, with bits worn off and a purple... Se mer
The glasses are beautiful and all I hoped for. Sadly a gin ballon arrived with a shattered stem eventhough they were very well packed and padded. I emailed Urban who got back to me almost immeadiatl... Se mer
Företaget har svarat
I submitted an order with Urban Bar on the 12th, 5 days later - I'm still waiting for dispatch. I've not received anything other than an email from DPD saying they're awaiting dispatch.... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Premhttps://s3-eu-west-1.amazonaws.com/tpd/logos/5a2ff8cab894c9021446e92c/0x0.png?cache-bust=1582199619160ium glassware and barware designed by Urban Bar. B2B Branding and Bespoke Design services available to the UK and Europe.
Kontaktuppgifter
The Glasshouse, Highfields Business Park, SG8 5JT, Kneesworth, Storbritannien
- 01763244473
- admin@urbanbar.com
- urbanbar.com
4,7
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
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Excellent product
Excellent product, first class service. Personal email from the managing director was a nice touch.
28 augusti 2025
Great professionals, when things go well, but also when they seldom don’t.
Great professionals, as usual. Not only when goods arrive in good conditions, but also when some items arrive damaged. Refund or replacement happens swiftly and with great manners during the process. It deserves nothing less than a 5-star rating!
21 augusti 2025
The glasses are beautiful and all I…
The glasses are beautiful and all I hoped for. Sadly a gin ballon arrived with a shattered stem eventhough they were very well packed and padded. I emailed Urban who got back to me almost immeadiatly and offered replacement or a refund, I opted for a replacement that arrived within a couple of days.
With my experience I cannot fault them as a company and as a final comment the 1910 range are amazing, especially the stemmed beer glass.
I will be using Urban again.
18 augusti 2025
Svar från Urban Bar
Thank you so much for your feedback. We're very pleased to hear that you have received the quality of customer service that we always strive to provide.
Beautiful glasses and great customer support!!!
The glasses were very well packed and arrived safely. Urban bar glasses have some of the best designs in the cocktail world imo. Had a great experience with the Urban bar customer support over a minor issue. Would highly recommend buying from them!
18 augusti 2025
Svar från Urban Bar
We're very pleased to hear that you are happy with our products and customer service. It is something that we pride ourselves on, so your feedback is much appreciated.
Ginza tall highball glasses
I love these glasses, great quality, thin rimmed but a good weight to the glass. They look classy and are lovely to drink out of, good price too!
18 augusti 2025
Svar från Urban Bar
This is great to hear, thank you so much for your feedback. We pride ourselves on the quality of our products and love to hear about our customers enjoying them.
Great website site
Great website site , easy to find what I was looking for and a great selection and prices. A +
11 augusti 2025
Svar från Urban Bar
Thank you for your feedback regarding our website, always good to hear. We hope you enjoyed your purchase too.
Delivery shipped and delivered with speed and care
Delivery shipped and delivered with extreme speed,the item was well protected by bubble wraps all around it.Great
7 augusti 2025
I’d been looking for some tuah glasses…
I’d been looking for some tuah glasses for a while, saw them on the Urban Bar site for a very reasonable price and ordered them. The dispatch was very prompt and the glasses were with me in a couple of days.
4 augusti 2025
Great quality
Great quality. Even though some of the glasses arrived broken the customer service was impecable and made the refund inmediately.
25 juli 2025
I haven’t received my parcel yet,I was…
I haven’t received my parcel yet,I was told it would be arriving by Tuesday
25 juli 2025
Svar från Urban Bar
Hi Ruairi, please accept our apologies that your order has not been delivered. I can see from the tracking that it left our warehouse last Friday, from the Fedex tracking it shows multiple delivery attempts have been made, and the last update this morning shows business is closed. You should be receiving all of these updates as your email is linked to the delivery. It is currently showing as expected to be delivered on Monday. We will speak with Fedex to confirm if there has been any issues and email you directly. Apologies again for any inconvenience.
A Beautiful & Stylish Gift
Simple ordering process, several options for delivery and payment and you can even have your bar ware personalized with their engraving service.
14 juli 2025
Very good
Great support- an item was out of stock, the person who contacted me was very polite, provided great replacement options and the order was shipped with almost no delays. The only negative for me is shipping costs.
23 juli 2025
Mixing glass I ordered has defects
Mixing glass I ordered has defects.
Support doesn’t respond to my emails
17 juli 2025
Svar från Urban Bar
Hi Rostyslav, thank you for your message. I have checked our system and cannot see any message received from you. I have now sent you a message directly from our website requesting more information. Apologies if your message has been lost in our system. We would never intentionally ignore a customer email.
Great product
Great product, very promptly delivered. Small billing question dealt with quickly and without delay.
8 juli 2025
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