Excellent . Jithin was excellent . I was struggling to operate Saturday , unable to walk and in constant pain from sciatic glute pain . Sunday morning I booked him and he put me through a series of... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had an urban massage done by Kyziah and she was absolutely amazing. She is really well experienced, extremely gentle yet able to use her skills to ensure you get the best out of the massage. I kept... Se mer
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So far I have had two massages from massage therapists through Urban. My sister in law bought me a £100 voucher. One was in London where I live, and I booked the other in Birmingham when I was there v... Se mer
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I’m 5 months pregnant and still fairly active, so I was a bit particular about who I booked. Georgiana put me at ease straight away and quickly picked up on where I hold most of my stress. She adjust... Se mer
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Företagsinformation
Om Urban | Massage & beauty at home
Skrivet av företaget
The Urban app is the easy way to book spa and clinic treatments right to your door. Stay put and choose from 30+ treatments, including relaxing massages, facials, manicures and even physiotherapy or osteopathy sessions, all delivered by pre-vetted professionals you can trust.
Booking is simple
Just select your treatment, choose your mobile therapist and pick a date and time that suits you. Your pro can be at your doorstep in as little as 60 minutes. Available across the UK and in Paris.
Trusted therapists
Every professional on the Urban app is qualified, insured and background-checked, so you can enjoy your treatment with peace of mind. Make your decision even easier by scrolling through reviews and detailed bios. They come fully equipped too, just grab some towels and you’re good to go.
Available from 7am to 11pm
Book at a time that suits you, seven days a week from 7am - 11pm. Come across an issue? Chat directly to our customer support team via the live in-app chat or on the website, they’ll be there to help every day between 7am - 11pm.
Rebook your favourites
Have a preferred pro? Tap the heart to favourite them, making it easy to rebook and request availability from your go-tos.
Free cancellation
We understand that life happens and plans can change, so we offer free cancellation when you cancel over 24 hours before your booking begins. You’ll get a 70% refund if you cancel between 24 and 2 hours before your appointment.
Earn points every time you book
Urban Rewards is our free digital loyalty scheme that rewards you for investing in your wellbeing. The more points you collect, the brighter life gets, with regular discounts and partner perks. Simply sign up or log in to your account and you’ll get 50 free points to get you started!
Booking is simple
Just select your treatment, choose your mobile therapist and pick a date and time that suits you. Your pro can be at your doorstep in as little as 60 minutes. Available across the UK and in Paris.
Trusted therapists
Every professional on the Urban app is qualified, insured and background-checked, so you can enjoy your treatment with peace of mind. Make your decision even easier by scrolling through reviews and detailed bios. They come fully equipped too, just grab some towels and you’re good to go.
Available from 7am to 11pm
Book at a time that suits you, seven days a week from 7am - 11pm. Come across an issue? Chat directly to our customer support team via the live in-app chat or on the website, they’ll be there to help every day between 7am - 11pm.
Rebook your favourites
Have a preferred pro? Tap the heart to favourite them, making it easy to rebook and request availability from your go-tos.
Free cancellation
We understand that life happens and plans can change, so we offer free cancellation when you cancel over 24 hours before your booking begins. You’ll get a 70% refund if you cancel between 24 and 2 hours before your appointment.
Earn points every time you book
Urban Rewards is our free digital loyalty scheme that rewards you for investing in your wellbeing. The more points you collect, the brighter life gets, with regular discounts and partner perks. Simply sign up or log in to your account and you’ll get 50 free points to get you started!
Our commitment to your safety
Skrivet av företaget
- We take your safety seriously
- We verify each mobile therapist’s identity and conduct criminal screening checks to confirm they’re up to Urban standards. We check each qualification for the services they’d like to offer, as well as their insurance and ID. We have strict hygiene practices and a zero-tolerance approach to suggestive behaviour. Learn more : https://urban.co/en-gb/safety
Our cancellation policy
Free cancellation up to 24h
We understand that life happens and plans can change, so we offer free cancellation when you cancel over 24 hours before your booking begins. You’ll get a 70% refund if you cancel between 24 and 2 hours before your appointment.
Kontaktuppgifter
Great Suffolk Street, SE1 1PP, London, Storbritannien
- urban.co
Refer a friend, get £15 off
4,7
Utmärkt
3 tn omdömen
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Urban | Massage & beauty at home
Thank you for the 5-star review, Habib!
Svar från Urban | Massage & beauty at home
Thanks so much for the great review, Saadaf– we really appreciate it.
It's so easy to book exactly what…
It's so easy to book exactly what experience you'd like at the time that suits you and the service is incredible.
23 mars 2026
Svar från Urban | Massage & beauty at home
Hey Tova, thanks so much for your positive review – we're so happy you enjoyed your treatment! We hope you continue to feel well rested.
Taqdees was so patient
Taqdees was so patient. Knowledgeable and helpful. She knew her stuff.
1 april 2026
Svar från Urban | Massage & beauty at home
Thanks so much for the review! Taqdees sounds amazing.
Svar från Urban | Massage & beauty at home
Renata sounds amazing – so glad they gave you such a great treatment.
Good but can be better!
I paid for a Thai Oil Massage and paid in addition for 3 12 minutes of Neck, Feet and Scalp. Didn't feel received value for money for the 3 additions. However, the 60 minute massage was very good.
31 mars 2026
Svar från Urban | Massage & beauty at home
Hey Shrinivas, great to hear you enjoyed your 60-minute massage treatment! We appreciate your feedback regarding the add-ons really helps us to keep things great, so thanks for taking the time to let us know your thoughts! Hope to see you again soon.
I’m 5 months pregnant and active
I’m 5 months pregnant and still fairly active, so I was a bit particular about who I booked. Georgiana put me at ease straight away and quickly picked up on where I hold most of my stress.
She adjusted the pressure and tempo throughout without me needing to say much, and really focused on the areas that needed attention. I left feeling properly relaxed and looked after — exactly what I needed.
2 april 2026
Omdöme utan inbjudan
Svar från Urban | Massage & beauty at home
Hey, Sangita– thanks for such a lovely review. You're in great hands with Georgiana, they clearly did an amazing job. Hope to see you again soon!
My therapist was very professional and…
My therapist was very professional and friendly. She asked my preference for the session, also provided advice for other treatments. I would be very happy to book another session and highly recommend her.
13 mars 2026
Svar från Urban | Massage & beauty at home
Thanks so much for the 5-star review, Fatma. We're glad your treatment was exactly what you were hoping for and can't wait to see you again soon!
Use Urban regularly
Use Urban regularly. Tried a few different massages therapies and left happy every time
17 mars 2026
Omdöme utan inbjudan
Svar från Urban | Massage & beauty at home
Hey Ella, great to hear that your treatment left you feeling great! Hope to have you back again soon.
Great wax with Hemangi
Great wax with Hemangi, would definitely recommend her.
31 mars 2026
Omdöme utan inbjudan
Svar från Urban | Massage & beauty at home
Thanks so much for the review! Hemangi sounds amazing.
Svar från Urban | Massage & beauty at home
Thanks so much for the 5-star review!
Good techniques
Good techniques, deep but exactly what I need, I feel great. Thank you.
30 mars 2026
Omdöme utan inbjudan
Svar från Urban | Massage & beauty at home
Thanks for taking the time to leave a review, Florentina– it sounded like a lovely treatment.
Svar från Urban | Massage & beauty at home
Thanks for such great feedback Sanjeev, we really appreciate it.
I was thoroughly impressed with my…
I was thoroughly impressed with my first experience using Urban. Jade arrived on time, explained the process to me, and made the whole experience brilliant. My deep tissue massage was amazing, and I thoroughly enjoyed the knowledge Jade shared. I highly recommend Jade and Urban. It was a fantastic experience, and I’m glad to have discovered such a fantastic beauty service.
21 mars 2026
Omdöme utan inbjudan
Svar från Urban | Massage & beauty at home
Wow, 5 stars is great to hear. Jade is such a great therapist, we're so glad you got to experience their magic. We're happy to hear you enjoyed your Urban experience and hope to make your next treatment even better, see you soon!
Great massage best I ever had thank you…
Great massage best I ever had thank you so much
29 mars 2026
Omdöme utan inbjudan
Svar från Urban | Massage & beauty at home
Thank you for the 5-star review, Bradley!
Such a relaxing facial
Such a relaxing facial. Was a facial, head, neck and upper back massage rolled into one. So good! My skin has been amazing since
17 mars 2026
Svar från Urban | Massage & beauty at home
Thanks for taking the time to leave a review, Rachel– it sounded like a lovely treatment.
Was great massage 💆🏼 he understands the…
Was great massage 💆🏼 he understands the point to press and always check is comfortable.
24 mars 2026
Svar från Urban | Massage & beauty at home
Thanks for the 5 stars, Cristovao– great to hear you loved your treatment!
Svar från Urban | Massage & beauty at home
Thanks so much for the great review, Ms Lee– we really appreciate it.
Highly recommend for convenience and quality
Bought for my partner. It was his first at home massage and he was a little anxious as he's used to spas. He absolutely loved it. Said it was one of the best massages he's ever had. Would highly recommend for convenience, professionalism and quality. Monika was the massage therapist.
24 mars 2026
Svar från Urban | Massage & beauty at home
Wow, thanks so much for the 5-star review. We're so glad your partner had a great experience using Urban and hope to see you both for another treatment soon.
A Deeply Relaxing and Rejuvenating Treatment
Another amazing experience with this massage therapist. She was punctual, very pleasant, and had excellent communication skills from the start. She really took the time to understand my body’s needs and adjusted her technique accordingly.
What I appreciated most was how intuitive she was — even when I was fully relaxed, she seemed to know exactly where the tension was and how to relieve it. Her approach was both professional and comforting.
When she left I felt completely refreshed, with all my knots gone. I would highly recommend her to anyone looking for a skilled and attentive therapist.
14 mars 2026
Svar från Urban | Massage & beauty at home
Thanks for the 5-star review Fowzeeya, your feedback is super important to us and we're so glad your experience was perfect. See you again soon!
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