Upstreet Omdömen 47

TrustScore 2 av 5

1,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

The initial Marley spoon was ok, since then after I believed I linked credit card and bank account I have not had any rewards for hundreds of dollars spent because I didn’t go through their we... Se mer

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Betygsatt 2 av 5 stjärnor

I connected it with Marley spoon and that works perfectly. Then connected it with eBay before spending $6,000 and it didn't work, I also connected several other merchants and proceeded to buy things t... Se mer

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Betygsatt 2 av 5 stjärnor

The rewards stopped after such a short time. All cards are linked and no bonuses. No limits on what I want my partial shares to go to. And more companies keep getting added. How to get more credits wh... Se mer

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Betygsatt 3 av 5 stjärnor

It’s not the best UI or UX when compared to other apps like Raiz and Spaceship. If you keep improving to get to the standard of Raiz and Spaceship, then you’ll be a cracker of an app.

Företaget har svarat

Företagsinformation

  1. Investeringstjänst
  2. Online-marknadsplats

Skrivet av företaget

Upstreet offers shoppers fractional share rewards with every eligible purchase at domestic and international brands.


Kontaktuppgifter

1,9

Dålig

TrustScore 2 av 5

47 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

The rewards stopped after such a short notice and No direct input into where credits go

The rewards stopped after such a short time. All cards are linked and no bonuses. No limits on what I want my partial shares to go to. And more companies keep getting added. How to get more credits when more companies are added with no value. Limit the companies and hold your money close. First and last rule.

2 september 2022
Omdöme utan inbjudan
Logotyp för Upstreet

Svar från Upstreet

Thank you for sending your review.

Sorry you are having trouble.

To earn automatic rewards with brands other than Marley Spoon, you simply need to find the brand on the shop brand of the Upstreet app and click the 'shop now' button.

If you need any help or clarity please contact support@upstreet.co and we will help you with the process.

Kind regards,

The Upstreet Team

Betygsatt 1 av 5 stjärnor

The initial Marley spoon was ok

The initial Marley spoon was ok, since then after I believed I linked credit card and bank account I have not had any rewards for hundreds of dollars spent because I didn’t go through their website and bought directly from websites.

Very disappointing and a trap. What’s the point of linking cards and accounts if you have to click through the app to spend at a retailer.

Requests have gone unresolved.

I will update if I get the appropriate credit for my loyalty but at this stage buyer beware

14/9/22 - I don't know if you will see this and perhaps my post was unclear. I have used other companies listed on your site by using their sites directly with the same card/account linked to Marley Spoon yet I was told bad luck you should not have gone directly to the merchants. Apart from MS you need to go through our app or website every time

9 februari 2022
Omdöme utan inbjudan
Logotyp för Upstreet

Svar från Upstreet

Thank you for sending your review. Sorry you are having trouble.

To earn automatic rewards with Marley Spoon, so long as you connect the same credit card/bank account that you use to pay for Marley Spoon to Upstreet, you do not need to shop through the app every time.

If you need any help setting this up please contact support@upstreet.co and we will get any missed rewards credited into your account.

Kind regards,
The Upstreet Team

Betygsatt 5 av 5 stjärnor

Super cool rewards program for online…

Super cool rewards program for online shopping. Ship with online partners and earn shares as a purchase reward.

31 augusti 2022
Omdöme utan inbjudan
Logotyp för Upstreet

Svar från Upstreet

Thanks for your review Jimbo. More brands are being added to the platform every week so keep checking to make sure you don't miss out on your rewards.
Zane from Team Upstreet

Betygsatt 4 av 5 stjärnor

Excellent Setvice & Response Time

Had problems completing order through Upstreet. Contacted support within a day the matter was resolved. Fabulous service and turnaround time. Now I can keep shopping and getting benefits...lol

28 april 2022
Omdöme utan inbjudan
Logotyp för Upstreet

Svar från Upstreet

Hi Sophie,
Thank you for your positive review. I am glad that we were able to solve you queries.
Thanks,
Zane

Betygsatt 5 av 5 stjärnor

Zane was absolutely awesome

Zane was absolutely awesome, friendly and efficient.
I messed up and cancelled my account by mistake and he reinstated it and helped me to link my accounts.
I could not have asked for better service.

28 februari 2022
Omdöme utan inbjudan
Logotyp för Upstreet

Svar från Upstreet

Thank you for your feedback Leanne! I am glad we were able to solve your query. I Hope you continue to enjoy shopping with Upstreet's 400+ brands.
Zane from Upstreet

Betygsatt 5 av 5 stjärnor

Love purchasing a product or service…

Love purchasing a product or service and obtaining shares in return for my loyalty.

6 november 2021
Logotyp för Upstreet

Svar från Upstreet

Thank you for your feedback Richard! We hope you continue to enjoy shopping with Upstreet's 300+ brands.
Raymond from Upstreet

Betygsatt 5 av 5 stjärnor

Had a problem with missing shares

Had a problem with missing shares. It was cleared up by problems

29 oktober 2021
Omdöme utan inbjudan
Logotyp för Upstreet

Svar från Upstreet

Thank you for your feedback Richard! We hope you continue to enjoy shopping with Upstreet's 300+ brands.
Raymond from Upstreet

Betygsatt 5 av 5 stjärnor

Easy to set up and the rewards just…

Easy to set up and the rewards just keep coming. Great idea team! Thanks.

28 oktober 2021
Logotyp för Upstreet

Svar från Upstreet

Thank you for your feedback! We share your enthusiasm for being rewarded with shares!
Raymond from Team Upstreet

Betygsatt 5 av 5 stjärnor

Great company

Great company. Purchases are easy and no fuss. If you have any questions there on it straight away. If there's a company on there platform I order through there app ever time. Why wouldn't you free shares.

28 oktober 2021
Logotyp för Upstreet

Svar från Upstreet

Thank you for your feedback Michael! We strive for our users to have a seamless experience and are launching new additions to the platform all the time so stay tuned for more updates.
Raymond from Team Upstreet

Betygsatt 5 av 5 stjärnor

does what it says

does what it says. no hassles

28 oktober 2021
Logotyp för Upstreet

Svar från Upstreet

Thank you for your feedback Paul! We hope you continue to enjoy shopping with Upstreet's 300+ brands.
Raymond from Upstreet

Betygsatt 5 av 5 stjärnor
Logotyp för Upstreet

Svar från Upstreet

Thank you for your feedback Russell! We share your enthusiasm for being rewarded with shares!
Raymond from Team Upstreet

Betygsatt 3 av 5 stjärnor

Some potential, but some annoying things too

We buy Marley Spoon products, and received marketing for Upstreet with our Marley Spoon boxes. It seemed like a positive thing to do - get money back on your Marley Spoon purchases. Sure, why not? Money back is always a good thing.

However, in this case, it hasn't really worked out very well. The money back comes in the form of partial Marley Spoon shares, and Marley Spoon shares have been going down by quite a lot at the moment. This isn't Upstreet's fault of course - they have no control over Marley Spoon's share price - but it's fair to say that this has been a bit disappointing, especially because this is where the bulk of my funds in Upstreet currently are. So while it's building each week I make a purchase, it then slides back every time the Marley Spoon share takes a dive, and I feel like I'm swimming upstream.

I found that Upstreet offers Marley Spoon bonuses, but only when you purchase via Upstreet. This wasn't clear.

Upstreet offers two other ways to earn partial shares: buying goods at particular retailers via the Upstreet app, and the "Moonshot".

I've explored some purchases via Upstreet, including through things like eBay. It was potentially appealing to be able to use an eBay discount code, and then get cash back as well. Of course, it doesn't work that way. Accessing eBay via the Upstreet app means that many of the better eBay discount codes are not available. Now, this is probably fair - it makes sense to not allow double-dipping from a business perspective - but it's not really disclosed anywhere obvious. It may be hidden in terms and conditions somewhere. Exploring other retailers via Upstreet also shows that the pricing is quite different via the Upstreet app. Not all of them, though - I just visited one site via Upstreet and separately via my browser, and prices were the same. So, perhaps there is some value to be had here for at least some retailers. The main point is that I wouldn't assume that you'll get the best price via Upstreet, even after the cashback via partial shares.

The Moonshot is a thing that resets every 24 hours. You "play" and win partial shares in some random brand. This is usually a small amount, like 5c or 15c, and it's possible to win up to $100, although that's obviously going to be quite rare. Then you get a bunch of emails, saying you just played, and also you can earn more by inviting friends. There are social media accounts out there that only post about Moonshot, and I would find this very annoying if I was following an account that posted this every day.

What is also perhaps not ideal about Moonshot is that the 24 hour period resets only when you play. So if you play at say 8am one day, you can play again the next day from 8am. But, you don't get a notification about this. Instead, you kind of need to remember to check in at that time. If you forget until say 7pm, then that's when the next 24 hour period starts - so the next day you can't play again until 7pm, and you've essentially "lost" 11 hours. A better solution would be to allow one play from midnight to midnight each day, no matter when the person plays. So I find Moonshot annoying because it makes me check into the app at particular times to maximise what you can get from it, and that doesn't really work so well for me.

I offer this feedback not so much to complain (although I know it'll sound like that), but to highlight issues that I've come across in the hope of improving the product. I think there's some promise here, which is why I'm persisting with it despite these issues.

What might also be nice, and might not be allowed under the current model or regulations or whatever, would be to put some more money into shares if they're doing well. So, let's say I have partial shares in a particular product - allow me to buy more if I want to. Again, I don't know if this is actually possible, and is not a part of my rating. Instead, just offering this as a thought to the app owners.

22 oktober 2021
Logotyp för Upstreet

Svar från Upstreet

Hi Alex.
Thank you for your feedback. For details on rewards offers, please check the brand's Reward Offer document. The Reward Offer document can be found on each brand's page on the app and in our website. We are eager to hear your feedback, thus a customer service representative will be in touch.
We hope you continue to enjoy shopping with Upstreet's 300+ brands!
Raymond from Upstreet

Betygsatt 5 av 5 stjärnor

Happy to be rewarded

Nice app and great way to get extra rewards on purchases

21 oktober 2021
Logotyp för Upstreet

Svar från Upstreet

Thank you for your feedback! We share your enthusiasm for being rewarded with shares and are launching new additions to the platform all the time so stay tuned for more updates.
Raymond from Team Upstreet

Betygsatt 5 av 5 stjärnor

Easy to setup and get rewarded for…

Easy to setup and get rewarded for shopping. In only a few months we have $60 worth of shares in Marley Spoon that will grow over time.

21 oktober 2021
Logotyp för Upstreet

Svar från Upstreet

We share your enthusiasm for being rewarded! We are launching new additions to the platform all the time so stay tuned for more updates.
Raymond from Team Upstreet

Betygsatt 5 av 5 stjärnor

Set, shop and microinvest 👍

Set, shop and microinvest👍

21 oktober 2021
Logotyp för Upstreet

Svar från Upstreet

Excellent to see your approach Benjamin. We are launching new additions to the platform all the time so stay tuned for more updates.
Rob from Team Upstreet

Betygsatt 4 av 5 stjärnor

Great customer service

I have not been receiving any shares for my Marley Spoon purchases and Upstreet responded to my rather testy review with a friendly phone call. Hopefully, I will get the rewards I have missed. It was apparently due to changing the account I use to pay Marley Spoon. Who knew that would happen???

21 oktober 2021
Logotyp för Upstreet

Svar från Upstreet

Delighted to hear our customer service team were able to resolve your issue. I also hope you get to earn share rewards from over 300 brands that are available on the platform.
Rob from Team Upstreet

Betygsatt 5 av 5 stjärnor

Easy to use

Easy to in install and easy to use. Very transparent and at the end of financial year report comes in when needed. Great app!

21 oktober 2021
Logotyp för Upstreet

Svar från Upstreet

Thanks for your review Svetlana. More brands are being added to the platform every week so keep checking to make sure you don't miss out on your rewards.
Rob from Team Upstreet

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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