I’ve asked, again, for setting your system up for my payment the LAST Wednesday of the month! That’s when my retirement check comes in. Being talked down to doesn’t indear myself to your business mod... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am writing this 2nd Review because I fulfilled my Obligation to finish and complete with in 90 days or better yet before 60 days and it feels so good. Thank you everyone "Uown financing, Daniel's... Se mer
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Very nice people. Ive enjoyed our conversations and they have always answered my questions quickly. It's nice to pose a question and actually get a response almost immediately. I will use their servi... Se mer
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The agent allowed me to pay off balance with somewhat of an extra payment after the 90 day promotion. I explained I thought from receiving product but it’s not the case. I even calculated two exact pa... Se mer
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Företagsinformation
Skrivet av företaget
In 2008, a group of lending executives in Tampa, FL came together and saw a need: credit challenged customers had virtually no place to go for financing. Armed with decades of industry experience and a passion for helping customers in need—Uown Leasing was born. At Uown, we understand that the credit score does not define the customer. It’s our belief that everybody, regardless of credit history, should have the ability to provide for his or her family. By giving customers a simple, straight-forward lease-to-own payment option on everyday items, Uown works hard to make that happen. A lot has changed since 2008, but our focus on doing business the right way remains the same. We see both our merchants and consumers as part of the Uown Family. Our commitment is to always treat both with the dignity and respect they deserve. Working together, we’ve got this.
Kontaktuppgifter
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Uown Leasing
Thank you for the 5 stars! Your support means a great deal to us, and we appreciate your feedback.
When Account is paid off STOP THE ALLOTEMENT CUSTOMER SHOULD NOT HAVE TO REMIND YOU TO STOP ALLOTEMENT AND BE REFUNDED!
When ACCOUNT IS PAID IN FULL ALLOTEMENT OF MONEY SHOULD STOP BEING TAKEN FROM PAY CHECK SHOULD NOT HAVE TO CALL IN TO BE REFUNDED!
17 oktober 2025
Svar från Uown Leasing
Hi Quentin,
We are truly sorry to hear you are frustrated & will have a supervisor reach out so that we may better understand the specifics of your issue and correct any errors if needed.
VERY HELPFUL AND UNDERSTANDABLE
VERY HELPFUL AND UNDERSTANDABLE
She was very helpful and patient she gave me all the support I needed this company is doing great I honestly had no problem calling and asking for help they are quick and will get straight to the bottom of whatever you need and help you understand what you need to know
17 oktober 2025
Svar från Uown Leasing
Thank you for your kind review! We're glad our team could provide the support you needed. Your feedback means a lot to us.
Svar från Uown Leasing
Thank you for sharing your experience. We're proud of our team's commitment to providing outstanding customer service, and we're glad your representative reflected that commitment. We appreciate your feedback.
Svar från Uown Leasing
We appreciate your 5-star review! It's great to know our team was able to assist you. Thank you for choosing us and for your kind support.
Svar från Uown Leasing
We truly appreciate your feedback! Knowing that one of our representatives made a positive impact on your experience means a great deal to us. Thank you for taking the time to share your experience.
I never received my lease agreement for…
I never received my lease agreement for tires. I was charged a down payment though. I called and they said that it was my device that wasn’t compatible (iPhone 16) ok. They said they would refund my deposit and I could start again. They said I would receive the deposit that Friday. I didn’t. I called Saturday and they promised I would receive on Monday. Monday is here so I called again. They said to give it 5-7 business days. What!?!??! I’m over it.
8 oktober 2025
Svar från Uown Leasing
Hello,
Unfortunately we are not able to find your account as no name or email address was provided. Please submit these so that we can look into your concern. Thank you!
Ella
Ella. Made it very pleasant and easy makes a great value to your team. Well spoken
14 oktober 2025
Svar från Uown Leasing
Thank you for taking the time to recognize Ella. We're thrilled to hear they were able to provide such a positive experience. We'll be sure your kind words are shared—they'll mean a lot to them.
I spoke with Ella and she was very…
I spoke with Ella and she was very knowledgeable on my recent experience with UOWN. She also was very efficient with the call. Thank You Ella.
14 oktober 2025
Svar från Uown Leasing
Thank you for recognizing our team! We're pleased to hear your representative was able to provide the level of service we strive for every day. Your feedback will certainly be shared.
Horrible service I’ve waited on a…
Horrible service I’ve waited on a refund for months would not recommend to anyone
3 oktober 2025
Svar från Uown Leasing
Hi Kathy,
We sincerely apologize for the negative experience you’ve had. Please be assured that a supervisor will be reaching out to you to help resolve this matter. We appreciate your patience and the opportunity to make things right.
spoke perfect english looked after…
spoke perfect english looked after issue and polite man
10 oktober 2025
Svar från Uown Leasing
Thank you for taking the time to leave us a 5-star review. We truly appreciate it!
Got all my all my answers answered in a…
Got all my all my answers answered in a quick response and the person I talked to was really polite and nice
9 oktober 2025
Svar från Uown Leasing
We truly appreciate your feedback! Knowing that one of our representatives made a positive impact on your experience means a great deal to us. Thank you for taking the time to share your experience.
Svar från Uown Leasing
Thank you for your wonderful feedback! Your support is greatly appreciated, and we're glad we could provide a positive experience.
Svar från Uown Leasing
We appreciate your 5-star review! It's great to know our team was able to assist you. Thank you for choosing us and for your kind support.
Approval was fast and easy
Approval was fast and easy. Highly satisfied, highly recommend
1 oktober 2025
Svar från Uown Leasing
We're grateful for your 5-star review! Thank you for your support and for allowing us the opportunity to serve you.
Attention to customer requests and…
Attention to customer requests and response to their situations.
7 oktober 2025
Svar från Uown Leasing
Thank you for your review! We're delighted to hear you had a great experience, and we truly appreciate you taking the time to share it.
I leased some tires total $390 or so
I leased some tires total $390 or so. When it was time for my first payment to come do they sent me an email saying they were going to take three payments on my payday I took them at their word didn’t look at my bank account. Figured it was going to go in on the third, my payday no they did not take it on the third. They waved. Didn’t tell the following weekend and tried to withhold a payment that got returned because of insufficient funds have they taken the three payments when they said they would would all be good but instead now they voided my 90 day payoff and refuse to give me a complete statement of what’s been charged and why. I see all these people of writing complaints to the Better Business Bureau.. that’s fine but if you really want to go after them for their shady business practices, you contact the consumer protection agency, the Better Business Bureau and the federal trade commission who governs how they do their business they can be fined we can be forced to give you your money back and they can audit all their books. So if you really want to get back at them go to the federal trade commission that’s who really governs what they do just letting you know because I’m doing this and I can guarantee you when it’s all set and then I’m gonna have paid more for those tires than what I should’ve but I will get my money back and in the interim I hope it opens an investigation that causes them huge problems because if they’ve done it to me, they’ve done it to hundreds of others which I can tell by looking at the Better Business Bureau again FEDERAL TRADE COMMISSION
3 augusti 2025
Omdöme utan inbjudan
Svar från Uown Leasing
Hi William,
We're very sorry to hear that you have had a negative experience with us. While we cannot provide specific information on your account as this is a public platform, we will have a supervisor reach out to you to ensure we are understanding your concerns correctly. We would like the opportunity to address any errors, if possible, and move forward on better terms.
Svar från Uown Leasing
We truly appreciate your feedback! Knowing that one of our representatives made a positive impact on your experience means a great deal to us. Thank you for taking the time to share your experience.
Svar från Uown Leasing
Thank you for your wonderful feedback! Your support is greatly appreciated, and we're glad we could provide a positive experience.
Wow Uown
Everyone l had a concern or needed to make a payment on a different date all l had to do is call and make the change, there customer service was exceptional !!!!!!
3 oktober 2025
Svar från Uown Leasing
Thank you for the excellent rating! It means a lot to our team to know we're meeting our customers' expectations.
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.