They should be ashamed of themselves .they took my money knowing they were going into liquidation .i saved ages to get the money for my shutters .they lied and cheated .
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Colin & Universal Shutters have held onto nearly £2,000 of our savings through multiple delays and missed installation dates. There is absolutely no way they didn't see this coming until today and y... Se mer
We gave Colin a rave review last year and would like help to find the last shutter he was holding/storing for us whilst our builder rectified the frame. Has anyone any idea of where Universal Shu... Se mer
Process was really easy. Colin came to house with a good sample of products, no pressure selling just measured up and gave a fair quote. There was some time between ordering and fitting but that was e... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We are a Horsham based company dedicated to Sussex, Surrey, London and surrounding areas. The biggest range of shutters on the market to match your budget.
Kontaktuppgifter
Highwood Crescent, RH12 1EN, Horsham, Storbritannien
- 0800 024 8927
- info@universalshutters.co.uk
- universalshutters.co.uk
3,3
Medel
202 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
From start to finish service was…
From start to finish service was brilliant. Great communication, superb fitting and shutters look stunning.
20 oktober 2020
Very happy with our blinds
Very happy with our blinds. Expertly fitted and look great. The only downside of ordering them during COVID was a slight delay in delivery but other than that very happy with the product and couldn’t recommend them enough.
20 oktober 2020
Fantastic customer service
Fantastic customer service, beautifully fitted. Love my shutters they look stunning.
20 oktober 2020
Universal shutters are amazing
The service was brilliant from the first meet to installation .
So happy with the shutters , finish my room off so well .would highly recommend 🤩
20 oktober 2020
Great service and workmanship
Great service and workmanship. Good communication throughout as well.
20 oktober 2020
Amazing service!
Amazing service!
Colin and Marcin were both fantastic throughout the process. Excellent service, and I have already gone back for more!!
Marcin is just excellent, worked incredibly hard and works to an incredibly high standard!!!
So pleased with everything!
19 oktober 2020
Svar från Universal Shutters
Thank you for your amazing feedback Daisy...and for your next order :-)
Marcin is just the best and loves nothing more than to finish a job to perfection!
He's looking forward to seeing you again :-)
All the best from the Universal Shutters Team.
Top job.My wife and I are really delighted with…
My wife and I are really delighted with new shutters ,Collin was a pleasure to deal with excellent quality product no pressure selling and a good honest price such a hard thing to find in this day and age.Marcin the carpenter did a fantastic job in fitting the shutters clean and tidy through out and a lovely man to chat to,a fantastic company to deal with.
20 september 2020
Omdöme utan inbjudan
Svar från Universal Shutters
It's lovely to hear you believe we're a fantastic company to work with Andy, thank you :-)
We love to hear when our customers are delighted - that's what we strive for.
Thanks again :-)
All the best from the Universal Shutters Team.
From start to finish we couldn’t be…
From start to finish we couldn’t be happier with Colin and Marcins service at Universal Shutters. Colin is the ultimate shutter expert and no question went unanswered, he showed us all the options available and helped us visualise how they would look. Marcin the ‘magician’ measured and installed them perfectly, he explained certain things, asked our opinion where needed and the finished result exceeded our expectations. We are totally over the moon with our shutters and would recommend Universal Shutters to anyone considering shutters. Thanks again guys!
6 september 2020
Omdöme utan inbjudan
Svar från Universal Shutters
Hi Lucy, we love that you think Marcin is a magician :-) He's amazing, isn't he!
We couldn't be happier that you're over the moon with our service and the shutters, thank you.
All the best from the Universal Shutters Team.
Really delighted both with the product…
Really delighted both with the product and the company service, we recently had our first shutters supplied and fitted - we have since ordered more. Our sales man was clear and helpful and the fitter that came was very considerate and did an outstanding job. We will recommend whenever possible
30 augusti 2020
Omdöme utan inbjudan
Svar från Universal Shutters
Thank you for your feedback Murray and great to hear the team did an outstanding job :-)
All the best from the Universal Shutters Team.
Service was excellent right from the…
Service was excellent right from the start. When shutters arrived, they were installed professionally and look absolutely fabulous! What a great team! Thanks
30 augusti 2020
Omdöme utan inbjudan
Svar från Universal Shutters
We appreciate your feedback on our service Clare - we try hard to get that just right :-)...and we're over the moon you think they look so good!
All the best from the Universal Shutters Team.
Excellent service definitely recommend!!
The owner of the company Mr Collin, he is such a pleasure to deal with, very professional and friendly. The shutter fitter Martin was amazing, very efficient clean working and the shutter he fitted was to very high standard, making sure we was always happy with his work. I highly recommend Universal Shutter, very competitive pricing and ask for Martin for Shutter fitting!! Top bloke!! Highly recommend !! 5star!!
28 augusti 2020
Omdöme utan inbjudan
Svar från Universal Shutters
Thank you so much for your review and it's great to hear you think so highly of the team :-)
All the best from the Universal Shutters Team.
Excellent refit of old shutters after new windows installed
Absolutely amazing service and workmanship. Firstly Colin and Marcin viewed the existing 10 year old shutters before the new windows were installed. With their advice and expertise, we discussed different options to save them, even though the new windows were a different style to the old window frames. They genuinely wanted to save the shutters and save me money. So much appreciated.
At really short notice Colin and Marcin arrived a few hours after the new windows were installed and worked to nearly 10pm to ensure the old shutters were in place. I was so impressed and delighted that I did not need to replace the shutters on every window, I decided to upgrade my lounge bay shutters and ordered some super new shutters to perfectly match the new bay window layout. I am a very happy customer!
27 augusti 2020
Omdöme utan inbjudan
Svar från Universal Shutters
Thank you for your amazing review Louise. Shutters are timeless and if we can save existing, we try hard to do so :-)
Marcin and the rest of the install team are amazing aren't they - we think they're great too!
All the best from the Universal Shutters Team.
Exceptional Service
Highly recommend Universal Shutters!
I was in two minds with what window covering to go for for my sons newly decorated room but with their expert advice and knowledge of the products and styles available it made the choice and process so much easier.
They kept me updated throughout the process and the team were friendly, polite and very helpful. I’m delighted with the finished product and will definitely be using them again in the future.
7 augusti 2020
Omdöme utan inbjudan
Svar från Universal Shutters
We're over the moon that you are delighted and found the team friendly and helpful :-)
All the best from the Universal Shutters Team.
Great service and really nice company to deal with
What a great service! Everything from the initial meeting to the fitting has been dealt with professionalism and they really know what they are doing and what would look good! When they came to measure up I was given a lot more information than other companies had and now the shutters are in they look fabulous and have really made a difference and finished off our home beautifully!
3 augusti 2020
Omdöme utan inbjudan
Svar från Universal Shutters
Thank you Isabell, it means a lot that you are so happy :-)
All the best from the Universal Shutters Team.
Absolutely over the moon with our new shutters
Absolutely over the moon with our new shutters and only wish we had done them earlier, the installation was completed within the time frame and the work carried out was 2nd to none
Would recommend these shutters and the company to everyone
Totally professional totally awesome
2 augusti 2020
Omdöme utan inbjudan
Svar från Universal Shutters
Thank you so much for your amazing review Anthony, it means a great deal.
All the best from the Universal Shutters Team.
Exceptional experience
I am thrilled with my new shutters. Colin and his team were professional throughout and the quality of the product is great.
29 juli 2020
Omdöme utan inbjudan
Svar från Universal Shutters
Hi Holly
It's great to hear the team were professional throughout and that you're thrilled with the quality of your shutters. We work hard to get these things just perfect and it's great to hear everything was great for you.
All the best from the Universal Shutters team.
Fantastic Shutters.
Absolutely first class job done. No mess and the finish is so clean and perfect you’d think it had been built in from when the house was built.
Just beautiful.
29 juli 2020
Omdöme utan inbjudan
Svar från Universal Shutters
Hi Gina
Thank you for your feedback and we're thrilled to hear you thought the teams work was first class and perfect :-)
We hope you continue to enjoy your shutters for years to come.
All the best from the Universal Shutters team.
Excellent Company
What can I say that hasn't already been said in previous reviews. Colin was fantastic, he was patient while we made up our minds, when he came round to measure and there was no pressure from him at all.
We were so surprised when he gave us the price, we ordered more shutters for another window!
The day the shutters were fitted went extremely well. They were on time and did a brilliant job.
We were so impressed with the service we got and absolutely love the shutters. We have had so many compliments on them. Customer service 100%
20 juli 2020
Omdöme utan inbjudan
Svar från Universal Shutters
Hi Lesley, we are really thrilled you love your shutters!
Thank you for your lovely feedback; it's great to hear you were impressed with our service. The team tries really hard to get everything spot on...from the products we sell, to the price we ask, to the meticulous attention to detail on installation day...they're over the moon to hear what you think.
All the best from the Universal Shutters team.
The service from universal shutters has…
The service from universal shutters has been amazing from start to finish.
From booking the appointment with Colin, to the final fitting it has been seamless.
The customer service is impressive, Universal Shutters obviously believe in both their product and their passion for attention to detail. I have dealt with the other bigger companies in the past, that are pushy, and not particularly educated about their product.
I found it refreshing not to be pushed in to a sale with Colin, and his knowledge of his product and the various options and layouts was unrivalled.
The carpenter on the day of fitting was clean, attentive and again obviously had a passion for what he did, and our home was left spotless.
We also liked the added little touches that make this company stand out from competition, and really make the whole experience special.
Finally all I can say about our new shutters is wow!
I urge everyone to speak to Colin at Universal Shutters, you will not be disappointed.
16 juli 2020
Omdöme utan inbjudan
Svar från Universal Shutters
Hi Kyle, thank you so so much for your glowing feedback. It has put a spring in all our steps!
It's great to hear that the focus we put on getting everything just right is felt by our customers and we're over the moon to hear you think we've been amazing.
Thank you for recommending us...we'll be in touch soon to hear more about the history of your beautiful home :-)
All the best from the Universal Shutters team.
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