Unity Auto Finance Omdömen 

210
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

From start to finish, Unity have been fantastic! They gave me a chance and they have always been clear un communication. Austin has been an Angel in closing my account and I cannot rate them all hig... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My experience of Unity was through a broker who introduced my business via a supplying dealer. The process from acceptance was seemless and in short time. The offer was explained clearly in writing an... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Would recommend to anyone for car finance. Really transparent getting best possible rates. More importantly, two years I've been between jobs for a few months and they are so helpful and understanding... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was turned down several times by others due to circumstances beyond my control. Thanks to Unity I am now driving the car I have always wanted. The process was quick and the staff were ultra helpful,... Se mer

Företaget har svarat

Företagsinformation

  1. Billån och finansiering

Skrivet av företaget

Unity Auto Finance offers a more sustainable and affordable way to finance your car, so you can save money and reduce your impact on the environment without paying a premium. We're a car finance company with a conscience. We'll give you an instant tailored car finance quotation and our best available rate based on your unique Uniscore TM soft credit search. You can use our unique car finance calculator to work out the best figures for either Personal Contract Purchase (PCP) or Hire Purchase (HP) agreements, and then choose from thousands of cars on our website and apply online when you're ready. We’re a lender not a broker, so there are no middlemen. When you finance a car through Unity Auto Finance, we'll plant a tree in the Scottish Highlands on your behalf to help our environment.

Car finance with a conscience

Skrivet av företaget

Save money, save time, help our planet. We're a Plannet Zero Certified carbon neutral business.
At Unity Auto Finance we’re conscious of the impact our industry has on the environment. As part of the DSG Finance Group, our growing concerns about climate change started off Unity’s journey to see how we could become more sustainable as a company and reduce the carbon footprint created by the day-to-day operations of our business and the cars we finance.

Finance a car and we'll plant a tree on your behalf

Unity - reforesting with Mossy Earth

Unity  - reforesting with Mossy Earth
When you finance a car through Unity Auto Finance, we'll plant a tree in the Scottish Highlands on your behalf to help our environment.

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

210 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(210)

16 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

I wouldn't recommend communication is…

I wouldn't recommend communication is rare especially when other parties are involved

28 augusti 2023
Logotyp för Unity Auto Finance

Svar från Unity Auto Finance

Our Customer Care Team will be reaching out to you today to gain a better understanding of your review and address any concerns you may have. Your feedback is important to us, and we are committed to ensuring your experience with us meets your expectations.

However, it has come to our attention that there may be a misunderstanding. Our records indicate that we have not had any prior communication with you before sending out our Welcome email and SMS message.

Right from the beginning, we maintained clear and transparent communication with the broker, outlining the necessary steps to facilitate the agreement. Once we received all the required information, we proceeded promptly with the processing of your application.

Betygsatt 1 av 5 stjärnor

Bad customer experience

You sent the money to the wrong car garage last week and I still have no car but you have still set up a direct debit but you are not bothered about your customer service

20 augusti 2023
Logotyp för Unity Auto Finance

Svar från Unity Auto Finance

We greatly appreciate you bringing this matter to our attention. Regrettably, there was an automated administrative oversight which came to our notice this morning through the broker you've been in contact with. We've thoroughly reviewed our communication channels and have not found any correspondence from you on this matter. Immediate action was taken to investigate and address the issue, and we've arranged for the funds to be transferred today.
We are absolutely committed to resolving this matter promptly and efficiently. Rest assured, we take this situation very seriously and have already implemented measures to prevent such errors from occurring in the future. Your satisfaction is of utmost importance to us, and we deeply regret any disruption this may have caused.

Betygsatt 4 av 5 stjärnor

There was a lot of backwards and…

There was a lot of backwards and forwards having to send things three or four times in the end we got there was a long process

4 juni 2023
Logotyp för Unity Auto Finance

Svar från Unity Auto Finance

Thanks for taking the time to reply. We understand that it may have been a lengthy process, and we appreciate your patience and perseverance throughout. If there is anything else we can do to improve the efficiency or streamline future interactions, please let us know. Your feedback is valuable to us, and we're committed to continuously enhancing our processes to better serve you.

Betygsatt 5 av 5 stjärnor

Customer care

Great experience from start to finish David took care of everything and I would definitely recommend to my friends and family anyone looking a car

29 maj 2023
Logotyp för Unity Auto Finance

Svar från Unity Auto Finance

I hope you are enjoying your vehicle and thank you for your review.

Betygsatt 5 av 5 stjärnor

Really quick and easy

Really quick and easy. The team were really helpful on getting the finance sorted for my car.

29 maj 2023
Logotyp för Unity Auto Finance

Svar från Unity Auto Finance

Thank you for your review James. If you need any further support we are here to help you!

Betygsatt 5 av 5 stjärnor

It was so easy to understand step by…

It was so easy to understand step by step by filling in the application form for my car and the other documents what I had to do from your experience and knowledge about finance a car thank you so much for your help very, very, happy customer 👍👍👍👍

29 maj 2023
Betygsatt 5 av 5 stjärnor

We had been sold a faulty car and began…

We had been sold a faulty car and began the process to hand it back and get a refund. We dealt with Louis who has been an absolute diamond and has fought our corner the whole way through. Excellent customer service. Thanks Louis 😊

18 maj 2023
Omdöme utan inbjudan
Logotyp för Unity Auto Finance

Svar från Unity Auto Finance

Thank you Lisa. Your review was shared with Louis and the team. Louis was very grateful that you had taken the time to do this and it's very appreciated.

Betygsatt 5 av 5 stjärnor

Excellent customer service

Unity Auto Finance have been very professional in assisting me to purchase a car.
They have excellent customer service on the telephone.
Their online service provides access to all documentation, which is fully understandable.
Thank you for a very good service.

10 april 2023
Betygsatt 5 av 5 stjärnor

Great service

Great service, quick and easy without hassle, exactly how you'd want a company specialising in anything to be.

10 april 2023
Logotyp för Unity Auto Finance

Svar från Unity Auto Finance

Thank you Joshua for your review. Please do not hesitate to get in touch if we can help you further,

Betygsatt 5 av 5 stjärnor

Best finance team

My experience was great with unity fiance..

2 april 2023
Logotyp för Unity Auto Finance

Svar från Unity Auto Finance

I hope you are still getting an excellent service from Unity? Thank you for taking the time to respond to our review request.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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