I love this brand - such great street wear. I ordered a bigger order and a few items didnt fit - some bad reviews on here claim there is only a gift card available for return - which isn't true. Aft... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve ordered from UN:IK before, so I already knew the quality, graphics, and materials of their shirts are absolute top-tier. But their customer service just blew me away even more! I realized over... Se mer
Beware - if your item is not delivered UN:IK will not issue a refund or replacement. The excuse is that they are a small business and cannot risk two orders going missing. So they expect me to... Se mer
Really quick return procedure, the service team were really helpful and quick to get back to me! Clothing is really good quality, highly recommend!
Företagsinformation
Skrivet av företaget
Independent unisex streetwear clothing outlet working together with young designers to create exclusive brands. Support independent.
Kontaktuppgifter
Storbritannien
- unikclothing.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 13 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great independent retailer
Great service (and comm’s when I wanted to exchange an item for a different size). Great quality and unique designs. My son loves the stiff from these guys!

Svar från UN:IK Clothing
Super slow shipping
They advertise with fast shipping (3-5 days to Germany) but it’s been two weeks an my order hasn’t even arrived in Germany!
Clothes look great + fantastic support
Clothes look great, really good quality. Extremely helpful in getting a late order to me in Aus before Christmas and so pleasant to communicate with !

Svar från UN:IK Clothing
Poor customer service
I had previously been happy with the quality of products. I ordered a Guinness jumper and it was faulty (at a seam) and I also thought the quality of the fabric was poor for the price. I was very disappointed when customer service failed to help me with a refund, which is a legal right of the consumer. If they don’t help me with a refund I will not use the website again.
UN:IK Clothing
Ordered some clothing from UN:IK. The quality is great and the designs are perfect. Had a request to exchange my items which Pat and Eve helped with for a seamless process. 10/10 would order from again!

Svar från UN:IK Clothing
Fantastic customer service experience
Fantastic customer service experience, query answered fast and with an outcome I was not expecting. Looking forward to receiving my order for a Christmas present. Thank you

Svar från UN:IK Clothing
Good customer service, fun designs
I bought a cool looking bag for my brother for Christmas and received it quite quickly. There were some issues with the quality but I’m happy with the customer service followup. It was a bit slow due to the season, but I was told the returns window is paused once a complaint is raised so that was a relief. Once they sorted it, a new bag was sent and received quickly. The designs are fun, and hopefully my brother will like it.
Exchange concern
I had a concern over an exchange and getting a new item shipped. Pat alleviated concerns and helped me out. It's nice to have real people support when its often a bot these days.

Svar från UN:IK Clothing
Human responses to issues
I had a problem with my order and Pat responded very quickly and alleviated my concerns. It’s nice to receive a human response to an issue like this. The company are legit and sent the package quickly. Though I’m not in love with the product quality, I cannot fault the customer service.

Svar från UN:IK Clothing
Great service
Great service! I bought a gym bag as a present for my son unaware my partner had bought the same one the day before. A quick email explaining and my order was cancelled and refunded in a flash.

Svar från UN:IK Clothing
Ordered two jumpers and only one…
Ordered two jumpers and only one arrived. Supported UNIK for several years and love their products but after this experience they have lost a loyal supporter. Chasing a part missing order. Communication is very poor if at all. WONT BUY AGAIN. So disappointed and out of pocket £25 and no jumper. How is that right!!!!!
Product images on the site are not an…
Product images on the site are not an accurate representation. The T shirt I thought I was buying was a completely different fit and style to the cheap basic t shirt I received. They want me to pay £3.95 to return the item and have ignored multiple emails to customer service. Avoid
The parcel was lost
The parcel was lost, two times. I was waiting for weeks. They always told me it’s on the way now. I’m waiting my refund. I hope at least this is working. If not, I will take legal actions. It’s quite disappointing seemed as good looking T-shirts, but never received them.

Svar från UN:IK Clothing

Svar från UN:IK Clothing
⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Brand Experience
I was on the fence about purchasing a shirt for my husband from UN:IK — mostly because I had already covered his birthday gifts — but then I received their Black Friday email. It wasn’t just the discount that convinced me; it was the heartfelt message. They acknowledged the challenges of the year while reaffirming their commitment to independent clothing brands and unique design. That sincerity pushed me from “maybe later” to “buy now.”
I first came across UN:IK products while visiting Ireland earlier this year and was immediately struck by the quality and originality of their pieces. That impression stayed with me, and this recent purchase only reinforced it. Even though the shirt is still on its way, my interactions with their customer service team have been outstanding — prompt, warm, and genuinely helpful.
Overall, I couldn’t be more impressed. UN:IK has earned a loyal supporter, and I’d recommend them to absolutely anyone.

Svar från UN:IK Clothing
Incorrect item received
I recently ordered a Guinness Tote Bag, but the incorrect design was delivered. I contacted the company to resolve the issue, and they offered two options: return the item for a refund once received, or keep the incorrect item at a discounted price and place a new order for the original design. However, there was no acknowledgment of their error, and I am being asked to cover the £3.95 return postage to receive my refund. From reading other comments it seems a lot of items are incorrectly received. Following this review the company contacted me with a resolution but didn't follow through with it. They are now completely ignoring my emails and i am no further forward with getting it sorted.I don't recommend purchasing from the.

Svar från UN:IK Clothing
Received the wrong item but was sent a…
Received the wrong item but was sent a new one straight away, great customer service!

Svar från UN:IK Clothing
Amazing customer service
Amazing customer service! Thanks to Pat for the amazing customer service, ordered a medium but needed a large, the return was easy and the replacement is now on the way!

Svar från UN:IK Clothing
Efficient and effective
I accidently ordered the wrong size and they fixed it right away no issue. Super speedy and great customer service. Highly recommend!

Svar från UN:IK Clothing
Great products
Great products, fast delivery and customer service 10/10, replies within 24hrs (thank you eve)

Svar från UN:IK Clothing
Detta är Trustpilot
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