Undisputed Sports Omdömen 

Ordered a punch bag, received a text message from undisputed sports explaining that my bag had been damaged in transit, and was offered one in a different colour. I chose a different colour, and was told it would be sorted for me the next day. I then received a full refund through PayPal (which is still pending) with no explanation. I have tried to contact the company to resolve the issue multiple times but have had no response through either phone calls or text messages.

It has been over a week since I have ordered my item and it’s not here yet. I haven’t even had a text or email to even notify me that it has been dispatched. I would like to know where my product is and when it will be here. It was supposed to be a birthday present for my mum but now it’s days late.

great customer care. i would shop here again.

would have liked better communication , first goods went awol, second delivered ok . thanks Mike.

Placed an order for 2 items - received an email saying courier had lost the parcel and that they no longer have stock of one of the items. I was refunded the full amount but was disappointed they didn’t even offer to resend the other item!!

Amazing customer services from Mick.
Awesome item and great fit.
Thanks 👌

Ordered a BJJ belt, which I was then contacted and told there was an issue with the stocking on the website but they would swap it for a slightly more expensive belt (the one I actually wanted but the website said it was out of stock) and would send it straight away for no extra charge. I thought this was great and really good customer service. Over a week had past and I still hadn’t received an shipping confirmation or belt.

I then received an email to say I had been refunded. Contacted the company to find out why to be told they’d check ASAP and get back to me. 4-5 days it took them to then get back to me to say that the parcel had been refused when they attempted to deliver and this usually happens when delivered to an office. 1) my address is not an office, 2) usually if no ones in a courier will leave a note or try a neighbour who will accept parcels for me, 3) seemed weird it had been shipped but I wasn’t notified like they said.

So now I’m back to square one, 2 weeks on trying to find the belt I wanted. The initial contact I had with the company seemed hopeful and was impressed with the fast customer service which seemed to decline as the process went on.

Brilliant service. Thanks Mick.

Very good customer service, I made a big error with a order but these guys were very helpful to sort it out

I’ve not received my order yet but sent me a survey asking me to rate the service. My fight is tomorrow

Excellent service, parcel arrived early

My daughter was in need of a WKF chest protector for a major competition. Time was running out and too many styles to choose from. Recognising the challenge we had, the friendly staff from Undisputed allowed us to order various ones to try knowing we would be returning all but 1. Postage was taken care of and all received within 24 hours. Amazing service, with professional advice and true dedication to customer service. We will definitely be return customers! Thank you Undisputed Sports !

Best customer service ever had from a fight store an I use them all

Excellent communication and personal touch, followed by very speedy delivery! Delighted.

Excellent company to deal with. First class customer service. The pad was delivered by the courier damaged and I contacted them and they sorted straight away, no questions asked. The new pad arrived 2 days later in perfect condition.

shorts arrived promptly and they were better than expected.
very happy.

Never dealt with the company before. However the company goes out of their way to help you. They have a clear understanding of there products and there price are very good. Excellent communication and a really good company to deal with. Sets a standard for others to follow. I'd recommend this company to anyone, you won't be disappointed.