Simple order process, good value products. Well-organised packaging. The only letdown was the lack of communication; for example, when your order is dispatched, you should receive your tracking number... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From start to finish it was a great experience. I was after a kit, the options were good and the price was fantastic compared to the competition. Easy to order online and was delivered when they said... Se mer
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Website is easy to navigate and use. Ordered at around 8am on Monday, received an email from UFH1 saying thanks for my order it'd be delivered the following day and it arrived the day after via a... Se mer
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UFH1 is a 5* company, from the top quality kit they provide to the excellent personalised customer service you get. I had a lot of questions, all expertly answered to put my mind at ease. Emma and Rob... Se mer
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Företagsinformation
- Leverantör av värmesystem
- också i
- Butik för VVS-artiklar
- Byggnadsmaterial
- Försäljare av badrumsartiklar
- Heminredningsbutik
- Uppvärmningstjänster
Skrivet av företaget
Underfloor Heating 1 (UFH1) is a leading provider and installer of underfloor heating systems across the UK. Established in 2007 UFH1 has quickly established itself with trade professionals and DIY customers as a leading UK design and supply company. UFH1 aims to be a one stop shop for all your underfloor heating needs, offering the following services: - Wide range of stock - In-house design team - CAD Design Department - Technical Department - Installation service
Kontaktuppgifter
Unit 11e, Carcroft Enterprise Park, Carcroft,, DN6 8DD, Doncaster, South Yorkshire, Storbritannien
- 01302 727182
- sales@underfloorheating.co.uk
- underfloorheating1.co.uk
4,8
Utmärkt
99 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Underfloor Heating 1
Thank you for taking the time to leave us a 5 star review, hope to deal with you again soon!
Very good service
6 oktober 2026
Svar från Underfloor Heating 1
Many thanks for your kind review, hope to deal with you again soon!
Great product with a price that’s…
Great product with a price that’s untouchable by others
11 augusti 2026
Svar från Underfloor Heating 1
Many thanks for your 5 star review, hope to deal with you again soon!
Simple order process, value for money
Simple order process, good value products. Well-organised packaging. The only letdown was the lack of communication; for example, when your order is dispatched, you should receive your tracking number by email, text, or WhatsApp. This is mainly because our deliveries have an extra day added due to a stretch of water. So, next day usually means the day after!
5 oktober 2026
Svar från Underfloor Heating 1
Many thanks for taking the time to leave us a review.
Apologies that you didn’t receive a tracking number and estimated delivery time directly from DPD, as you should have done. We’re not sure why this didn’t happen, but we’re sorry for any inconvenience caused.
We’re glad to hear you’re happy with the ordering process and your kit. Thank you for your feedback and for choosing us!
Excellent products designed and…
Excellent products designed and supplied on time by a fantastic team
26 augusti 2026
Svar från Underfloor Heating 1
Many thanks for your 5 star review, we hope to deal with you again soon!
A great experience
From start to finish it was a great experience. I was after a kit, the options were good and the price was fantastic compared to the competition. Easy to order online and was delivered when they said it would be, what more can I say but a first class experience, I'll definitely be back.
17 augusti 2026
Svar från Underfloor Heating 1
Many thanks for your excellent review, hope to deal with you again soon!
Supplied us with all the info and…
Supplied us with all the info and paperwork required and requested instantly
15 juli 2026
Svar från Underfloor Heating 1
Thanks for your kind review, happy to help!
Very prompt and helpful technical…
Very prompt and helpful technical advice and customer service excellent at all times.
16 juli 2026
Svar från Underfloor Heating 1
Many thanks for your kind review, much appreciated!
No a great experience
Product looks good, time will tell, but unfortunately used their installation service. Installation was rushed . Manifold mounted way off level, self levelling not level and not shuttered properly. Pipes left a above level, Compound left in mounds and up door frames. Two tilers have said its too rough to tile on and will have to be re-levelled. Installers didn't clear up after themselves, took 2 runs to the tip the get rid of their rubbish.
29 juni 2026
Svar från Underfloor Heating 1
We’re very sorry to read that you were disappointed with your experience, as this is never the outcome we want for any of our customers.
As soon as you raised your concerns about the raised pipes, we immediately returned and rectified.
In relation to the floor, the product used was a filling compound rather than a levelling compound. Its purpose is to fill any air gaps, not to create a completely flush surface.
Before we left, we also cleaned the garden with a hose, and the compound bags were left neatly stacked on a pallet (we did not price removing the waste into the job)
However, we did say we would return on the Wednesday with a larger vehicle to collect the remaining boards, as our initial vehicle was too small to take everything in one trip, when we came back to deliver a replacement relay, we found that the remaining items had already been removed.
The area around the manifold was particularly challenging to work in due to the existing waste pipe and the difference in height between the garage and the house, meaning space was very limited. Despite these constraints, we worked to achieve the best possible result.
We genuinely value all customer feedback and always do our best to resolve any issues when they are brought to our attention. We're sorry that, despite our efforts, you feel we didn't meet your expectations, and we wish you all the best.
From ordering to delivery was quick…
From ordering to delivery was quick thanks underfloor heating 1👍
2 juni 2026
Svar från Underfloor Heating 1
Many thanks for your 5 star review, hope to deal with you again soon!
Svar från Underfloor Heating 1
Many thanks for the 5 star review, hope to deal with you again soon!
brilliant .price and service
22 april 2026
Svar från Underfloor Heating 1
Thanks for your excellent review, hope to deal with you again soon!
Really fast and helpful responses.
Really fast and helpful responses.
Design and price really good.
Fast delivery .
Good quality components.
26 mars 2026
Svar från Underfloor Heating 1
Thanks so much for your kind review, hope to deal with you again soon!
One stop shop swift and efficient
I placed my order it arrived promptly with everything I needed ,what more could you ask for !!
26 mars 2026
Svar från Underfloor Heating 1
Many thanks for your 5 star review!
Brilliant service as usual
16 mars 2026
Svar från Underfloor Heating 1
Many thanks for your continued custom!!
Svar från Underfloor Heating 1
Thanks for your 5 star review, hope to deal with you again soon!
Fantastic as usual.
Fantastic as usual.
They’re not just cheaper, they’re miles cheaper than anyone else
11 februari 2026
Svar från Underfloor Heating 1
Thanks Nathan, hope to deal with you again soon :-)
Happy Customer
From the initial enquiry to the supply and install of our underfloor Heating these guys have been brilliant, can not fault them, great price, great product and professional installation, thank you for all the support and advice regarding our project, highly recommended.
Darren
26 januari 2026
Omdöme utan inbjudan
Svar från Underfloor Heating 1
Thanks so much for your 5 star review, we really appreciate it, hope to deal with you again soon!
The staff ie Emma are very good and…
The staff ie Emma are very good and efficient and so is Rob
16 januari 2026
Svar från Underfloor Heating 1
Thanks for your kind review!
Fantastic service
Fantastic service, from initial enquiry all the way to delivery. If you need any under floor heating this is the place to go.
16 december 2025
Svar från Underfloor Heating 1
Many thanks for taking the time to leave us a great review. Hope to deal with you again soon!
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