My son and I had the incredible opportunity to be cast in an Umarex commercial recently for a new product release, and after feeling the quality and seeing the great design of their products, we could... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The weapon itself works fine, but there are problems. First off, the magazine breaks easily. There is a small plastic piece tab on the bottom that snaps off if the magazine is not slid in Perfect... Se mer
I have a bad shoulder and it hurts to cycle the gun and I didn't want to use CO2 cartridges. The Komplete fit my specification perfectly. I'm not sure how I didn't get the better scope with it but the... Se mer
Företaget har svarat
I was looking for an air gun that resembled or came close to what I used in the army. This air gun is spot on and works perfectly just doing target practice but most important when out in the woods an... Se mer
Företaget har svarat
Företagsinformation
Om Umarex USA, Inc
Skrivet av företaget
Few brands are owned and operated by family owned companies anymore, but that's not the case with Umarex USA, Inc.. We are family owned. Our owners believe in family values, innovation, quality, and exceptional service and encourage us to provide you, our customer, with outdoor recreational products you, your family and friends can use to enjoy and experience the wild outdoors. In addition to air guns of all types our company also has shooting optic gear, high performance flashlights, airsoft guns, big bore hunting airguns, foam dart guns, and paintball guns! We even have air powered training platforms for law enforcement and military simulations. Find links to all of our brands at UmarexUSA.info!
- At UmarexAirguns.com we offer free shipping on orders of $139 or more!
- You can sign up for the Umarex Airguns Club for easy access to great airgun blog articles, new air rifles and pellet gun news, product giveaways, and sometimes a special offer!
- Look for the Great Deals links for closeouts, refurbs, and more.
- Browse through our selection of air gun ammo including .50 caliber slugs for the Umarex Hammer and Hornady BBs for your Glock air pistols!
- Have a question or need good service for your Umarex airgun?
- Contact our expert gun technicians and gunsmiths. We have several people manning the phones during regular business hours and we have two full-time gunsmiths who typically don't keep a customer's airgun in their possession for more than 72 hours! Fastest turn time in the industry!
Kontaktuppgifter
7700 Chad Colley Boulevard, 72916-6002, Fort Smith, USA
- 4796464210
- service@umarexusa.com
- umarexusa.com
4,2
Bra
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Received the product and found it to be…
Received the product and found it to be made of excellent quality. However with that being said I ordered the wrong part to fit my product.
I returned it and received a full refund. Excellent customer service and support. I will be ordering again as soon as I get the correct part number.
Highly recommend.
18 juni 2026
Svar från Umarex USA, Inc
We are sorry you weren't able to find the part you weree looking for. Good luck and happy shooting.
good service all around
Simple to order. Reasonable price. Prompt delivery. Good products.
19 juni 2026
Svar från Umarex USA, Inc
Thqnk you for choosing Umarex. We sincerely appreciate your business.
First of all i would like to thank…
First of all i would like to thank everyone in the process from manufacturing, website order, to customer service, verifying order and inform me when arrive and fast reponse for question ask about my purchase and questions to the shipping department.
My second question is when can you make custom stocks black stocks camouflage stocks even entry pcp guns need dressups a mini 14 style ar15 style tactical style
I miss read this wasnt rapid shot or i would have stepped up but rotor 10 shot is better than single shot
23 juni 2026
Svar från Umarex USA, Inc
Thank you for picking up our Komplete NitroAir pellet rifle. Yes, we have looked into various camo patterns and there may be some movement on this in the future. Thank you, again, for choosing Umarex!
The truth be known
Fast delivery of a great quality item that exceed my expectations, look forward to future purchases.
15 juni 2026
Svar från Umarex USA, Inc
Thank you for choosing Umarex. We are truly thankful for your business.
Svar från Umarex USA, Inc
Thank you for choosing our Colt Single Action Army BB revolver. Happy shooting!
Couldn't find the oil I needed until I…
Couldn't find the oil I needed until I saw your website. Once I ordered it only took a couple of days and I had it in my hands.
23 juni 2026
Svar från Umarex USA, Inc
Thank you for looking us up! Happy shooting.
Umarex Fusion 2
I finally got back out and sighted in the Umarex Fusion 2 Quiet CO2 rifle. My first scope wouldn't adjust and appeared to have been damaged during shipping. Today, I was able to walk it right in. It shoots impressively tight patterns.
When I contacted Umarex support about my scope issue, they promptly sent out a replacement.
Good product. Good support.
7 juli 2026
Svar från Umarex USA, Inc
We are sorry you had an issue with the scope initially. Happy to see that everything worked out in the end. Happy shooting and thank you for choosing Umarex!
Product was just what I ordered
Product was just what I ordered. I received my items quickly and with no hassle. Excellent service!!
16 juni 2026
Svar från Umarex USA, Inc
Thank you for choosing Umarex and our airguns. Happy shooting!
The Hammer air rifle is great to shoot
The Hammer air rifle is great to shoot, easy to fill and operate. I do find it very concerning that nothing is in stock. Why are lead bullets out of stock? Why is your web site so generic and difficult to use seems a little fishy, I hope not we’ll see.
23 juni 2026
Svar från Umarex USA, Inc
Thanks for picking up our Hammer. It really is a cool, powerful big bore air rifle. As to ammo being out of stock, this is (mostly) due to our primary role of distribution rather than direct sales. Often our retail customers will purchase the vast majority of our inventories. In a situaton like this, our own website might be out of stock but, Pyramyd Air, Airgun Depot, Utah Airguns, Airguns of Arizona, Amazon.com, or any other shop that sells our gear will be stocked up.
Secondarily, demand for this ammo has been fairly high this summer. This said, we should be restocked soon. Thank you, again and happy shooting.
Solid customer service
22 juni 2026
Don’t recommend universal speed loader
Ordered universal speed loader for my Beretta Elite II BB gun. I’m not sure how but I think it’s HARDER to load with the speed loader than without. Highly don’t recommend this speed loader. Loader button sticks and then after shaking around you get several coming out. Don’t buy.
22 juni 2026
What made my experience great was that…
What made my experience great was that after one exciting WW2 Weekend event in June this year I was inspired to research replicates of WW2 weaponry and then found about Umarex. A fantastic place! I think the Umarex manufacturing company does have quite an inventory to select from. They do things very well.
19 juni 2026
Svar från Umarex USA, Inc
Thank you so much for finding our Legends line of historical replicas. We have found that people from all walks of life have found joy in these airguns. Happy shooting, and thank you, again!
20-ga shotgun purchase...
Just everything worked fine out of the box. Solid. No funny stuff or monkey business. No Chinese manufacture...those Italian slugs punch through metal. Impressed...
16 juni 2026
The Zelos appears and feels as though…
The Zelos appears and feels as though it's very well made. Out of the package with no adjustments I put a small red dot scope on it and at 25 yards it is very accurate. All in all I am pleased with my purchase
18 juni 2026
Svar från Umarex USA, Inc
Thank you for picking up the Zelos! It is certainly worthy of a magnified optic and using out beyond 25 yards. Happy shooting!
I love the gun
I love the gun. I love the speedy delivery everything about your company’s great.
11 juni 2026
Svar från Umarex USA, Inc
Thank you for choosing Umarex. We sincerely appreciate your business. Happy shooting.
Gun doesn’t show at all as advertised
Gun doesn’t show at all as advertised! All over the place
17 juni 2026
Svar från Umarex USA, Inc
Please clean the barrel and make sure you are shooting a pellet between 14.89 and 20.89 grains. If you have access to a chronograph, verify velocity. Chances are between the barrel being dirty from the manufacturing process, a pellet that is not ideal for the platform, or too much velocity due to the hammer spring applying too much pressure to the valve when the trigger is pulled, accuracy issues can be a problem. The hammer spring can be adjusted with a 3mm Allen wrench. Be sure to fully seat the key into the adjustment socket and turn the key counter-clockwise about 1/2 of a turn.
Note on pellet weight- Too light of a pellet (alloy or light constructed lead pellets) often shoot erratically as they will fly faster than the ideal velocity range for pellets (940-500 FPS).
Conversely, a pellet or slug that is too heavy will not stabilize, regardless of velocity and print an erratic target.
If accuracy issues persist, give our service department a call at 479-646-4210, ext 7, M-F, between 8:00 AM and 4:30 PM and discuss this with one of our techs.
Thank you!
Love the komplete
Love the komplete, shoots great. Let some family and friends shoot it, they all own one now. I wish it came with a better scope.
17 juni 2026
Svar från Umarex USA, Inc
Thank you very much for sharing your Komplete with your family. We sincerely appreciate your business and advocacy. Duly noted on the optic. Thank you, again, and happy shooting!
Good source for airgun supplies
Good service. It was not a large order but it was received promptly with no issues.
16 juni 2026
Svar från Umarex USA, Inc
Thank you for choosing Umarex. We sincerely appreciate your business.
You make very good products
You make very good products. Nice packaging and fast shipping.
16 juni 2026
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