Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had a great experience with the support team at Ultahost, especially with Bruce Taylor. He responded quickly, understood my issue immediately, and helped me fix problems related to backups and s... Se mer

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Betygsatt 5 av 5 stjärnor

Multiple servers and I've had a great overall experience. They have been reliable for me in CH. I would avoid the starter tier for VPS hosting as it's just not powerful enough and the port speeds are... Se mer

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Betygsatt 1 av 5 stjärnor

I canceled my hosting, but they are still trying make me pay every month. Scammers. EDIT: You have my email address, because yesterday your support answered me "we will not refund you". I made a disp... Se mer

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Betygsatt 5 av 5 stjärnor

Alexis Gardner went far and above to solve my issues. Ultahost always has great support and almost every time fix the issues quickly. Great Hosting, excellent pricing and great support. Would... Se mer

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Företagsinformation

  1. DNS-leverantör

Skrivet av företaget

The goal of the company is to provide effective Web Hosting in affordable price, which allows our customers to place and maintain their projects on the World Wide Web.


Kontaktuppgifter

  • 651 N Broad St, Suite 206, 19709, Middletown, USA

  • ultahost.com

3,7

Medel

TrustScore 3.5 av 5

869 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

NOT recommended (!)

NOT recommended (!). Bad customer service. First, my domain was black listed after migrating my website to.their VPS hosting. It was removed from the black list once I have migrated to another hosting company. Not only that but even though they acknowledged my cancellation request, they keep charginge for more than 2 months now. There are many hosting company out there, as this one is one of the worse I've ever seen, in more the 15 years of working with hosting companies.

7 september 2025
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Svar från Ultahost

We Sympathize with your experience. If there were charges after cancellation, we will review and refund the charges. Our Platform hosts thousands of website with good reputation and we will look it this issue at our earliest, Kindly standby

Regards
Ultahost Support Team

Betygsatt 1 av 5 stjärnor

server was shut down without any prior notice

My server was shut down without any prior notice. Later, it was re-opened for only 6 hours, and they claimed that my websites were being used for phishing. However, this is absolutely false. Even my websites with no content at all were listed in their report.

I repeatedly asked them to provide evidence, but they never provided any proof. Since then, they completely stopped responding to my messages. I migrated my server to another provider, and all of my websites are running without any issue.

This company is unprofessional, unreliable, and caused me unnecessary trouble. I strongly do not recommend their services.

1 september 2025
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Svar från Ultahost

Dear Ege, We take the security of our infrastructure seriously and as such any report of abuse is treated with utmost urgency while providing the customer with the evidence and in most cases, opportunity to resolve the issue.

Betygsatt 5 av 5 stjärnor

Ultahost is the best VPS

Ultahost is the best VPS that i have ever used, the support is 24hr and solve the problems so fast, recommended

4 september 2025
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Svar från Ultahost

Hello Guilherme

Thank you for your great review, we will continue to explore ways to improve our support and continue to provide top-notch services.

Reach out to us if you need further assistance.

Betygsatt 1 av 5 stjärnor

J'ai acheté la prestation Forex VPS…

J'ai acheté la prestation Forex VPS Hosting for traders. Heureusement avec un paiement unique ...
Au bout de 24 heures et avec des échanges avec le support technique, je m'aperçois que ni Metatrader 4, ni Metatrader 5 ne fonctionnent : aucune des deux apps ne se connectent au web.
J'ai donc demandé de l'aide au support. Une première et une deuxième fois, il y avait un souci technique sur le serveur Windows 2022.
J'ai donc proposé la ré-initialisation du service et l'effacement du serveur.
Deux nouvelles installations avec le même problème : les deux apps ne se connectent pas à internet. Dommage pour le trading.
Le support m'indique alors que je dois installer un émulateur sur le serveur Windows, histoire de faire fonctionner les apps.
Devant mon refus, je demande l'annulation de la prestation et le remboursement du paiement.
Et là ? Refus catégorique car mon compte a dépassé la période de garantie de 30 jours (au bout de 48 heures). Par conséquent, il est soumis à la politique de non-remboursement m'indique le support.
Donc je vous invite à passer votre chemin et à boycotter cette société qui, pour moins de 15$, n'est même pas capable de traiter correctement ses clients.
Je pense même que leur page web spécial Forex est de la publicité trompeuse. Heureusement pour moi, j'ai vraiment autre chose à faire que continuer la discussion avec UltaHost.

4 september 2025
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Svar från Ultahost

Bonjour Jean,

Nous vous prions de nous excuser pour la gêne occasionnée et les problèmes rencontrés. Veuillez partager votre adresse e-mail Ultahost et je vérifierai la situation plus en détail.

Dans l'attente de votre réponse.

Équipe d'assistance Ultahost

Betygsatt 5 av 5 stjärnor

Great Support

Great Support

3 september 2025
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Svar från Ultahost

Hello Med, We appreciate your awesome review and will continue to provide excellent support to all our clients. Kindly reach out if you need further assistance.

Betygsatt 5 av 5 stjärnor

پشتیبانی خوب و سریع پاسخ می‌دهد و…

پشتیبانی خوب و سریع پاسخ می‌دهد و مشکلات رو سریعا بررسی میکند

1 september 2025
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Svar från Ultahost

سلام آبرام

از کلمات محبت‌آمیز شما سپاسگزاریم، ما همیشه متعهد به پشتیبانی عالی و خدمات درجه یک هستیم. در صورت نیاز به کمک بیشتر با ما تماس بگیرید.

Betygsatt 5 av 5 stjärnor

Anderson helped me get our dedicated server email configured properly

I needed support to help implement our external smtp.com mail service for our website. I got Anderson Coleman on the chat and he was diligent in figuring out some of the issues we were having and making sure the dedicated server was configured properly and the DNS record to date. We run Cloudflare as well, so he was instrumental helping get all the pieces working together.

31 augusti 2025
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Svar från Ultahost

Dear Customer, we take pride in fast and efficient customer support and are glad to assist you in all issues. Kindly reach out if you need our support again and we shall oblige you.

Betygsatt 5 av 5 stjärnor

Ultahost is the best hosting services company

I was introduced to Ultahost by a happy user and Oliver Hoffmann and Eddie Mallin made me happy in the last few days.
Firstly, the pricing is amazing, if you are on a budget, trust me Ultahost won't empty your wallet.
Secondly, the team actually know what they are doing in term technical support, good customer service, and they are willing to go extra mile to see you happy with their services. They are there for you anytime, any day.
Lastly, I would recommend team, the company to anyone ready to bring his/her business online.
No shock, no funny surprises.
Ultahost is the best hosting services company

30 augusti 2025
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Svar från Ultahost

Hi Sunday, We are glad to provide excellent support to you and are ever committed to providing the best pricing in the market on all our services. Kindly reach out to us if you need further support.

Betygsatt 5 av 5 stjärnor

Thanks a lot

Helped a lot, almost from last two days we are tried to solve this but no use only because of you we cross this situation thanks a lot for your support

30 augusti 2025
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Hello Viswas, Thank you so much for your kind review, kindly let us know if you need further support and we will assist you at our very earliest.

Betygsatt 1 av 5 stjärnor

Terrible service

Terrible service. The support agent literally shut the chat in my face and refused to provide any assistance. I strongly advise others to be cautious.

30 augusti 2025
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Svar från Ultahost

Hello Morfi, We sincerely apologize for the experience you had and are ever committed to the satisfaction of our customers. Kindly provide more details of the issue you faced and we will support you at our very earliest.

Betygsatt 1 av 5 stjärnor

THIS COMPANY IS A TRAP!

THIS COMPANY IS A TRAP!
Services are cheap, but do NOT be fooled by these low prices. Do not even try out their services, as there will be NO REFUNDS GIVEN!
They make you cancel your account first and only then are you given the chance to request a refund. However, like I mentioned above, NO REFUNDS are given. And in the end I was left with no refund and a closed account.
STAY AWAY FROM ULTAHOST!!!

29 augusti 2025
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Svar från Ultahost

Hello Julian,

Apologies for inconvenience caused, your server is already restored on your request and working now. This was purchased in 2023 while our refund policy is very clear and published on our website and we can refund only within 30 days of purchase.

If you still have any questions or concerns then please feel free to reach out and our sales team will further assist you.

Best Regards,

Betygsatt 5 av 5 stjärnor

Super Host

Super host, excellent support and competitive pricing.

29 augusti 2025
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Svar från Ultahost

Hello Lathi, Thank you so much for your kind words. We are excited to have you in the Ultahost family. If you have further need for support, kindly reach out to us.

Betygsatt 5 av 5 stjärnor

Great Support

The support technician, Alexis Gardner, was very helpful, going the extra mile to get our SSL certificate configured.

29 augusti 2025
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Svar från Ultahost

Dear client

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

Betygsatt 5 av 5 stjärnor

Thank you for quick response and…

Thank you, Gary Clarke, for quick response and resolve issue.

29 augusti 2025
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Svar från Ultahost

Dear client

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

Betygsatt 5 av 5 stjärnor

I had a great experience working with…

I had a great experience working with Eric Smith. He was very professional, attentive, and genuinely cared about helping me. Everything was handled smoothly, and he went above and beyond to make sure I was satisfied. I highly recommend Eric Smith to anyone looking for reliable and excellent service.

Ultahost always has great support and almost every time fix the issues I encounter quickly.
Great Hosting, excellent pricing and great support.

Thanks also to all other team members who have always be of help at Ultahost Hosting Company.
Would recommend to anyone looking to change to a better hosting company.

28 augusti 2025
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Svar från Ultahost

Dear client

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

Betygsatt 5 av 5 stjärnor

The Best support Team I've worked with…

The Best support Team I've worked with and today I'm here to Say a Big Thank you to Mr Chuka Okudo
Who just gave me a chance to keep going with my projects
Thank you and Thank you the entire ULTAHOST TEAM products and services
You are The Best

28 augusti 2025
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Svar från Ultahost

Dear client

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

Betygsatt 5 av 5 stjärnor

Hosting and support excellent service

they answer everyone of my questions or requests with great response times. usually within several. minutes. the last request didnt take long as i'm learning about cs1.6 and made quite a few mistakes with addons . they went in 2 days ago and corrected all of my mistakes and my server os now up and running. fantastic support, they go the e tra mile for support. i am totally happy with this site and their assistance at every step. i would totally recommend this company for any of your hosting needs.

26 augusti 2025
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Svar från Ultahost

Dear client

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

Betygsatt 5 av 5 stjärnor

Excellent support always

Alexis Gardner went far and above to solve my issues. Ultahost always has great support and almost every time fix the issues quickly.
Great Hosting, excellent pricing and great support.
Would recommend to anyone looking to change to a better hosting company.

Anderson Coleman fixed the issue with shelling in to my server. The UltaHost support guys are great and get things fixed in a very timely manner.

You need UltaHost if you want the best service provider out there.

Thanks Heaps Everyone at UltaHost

26 augusti 2025
Omdöme utan inbjudan
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Svar från Ultahost

Dear client,

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

Betygsatt 5 av 5 stjärnor

Dextor at Ultahost was very helpful and…

Dextor at Ultahost was very helpful and knowledgeable with what needed to be done and fixed my issue right away.

21 augusti 2025
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Svar från Ultahost

Thank you for your kind words, Van. Do reach out if you have further issues.

Betygsatt 5 av 5 stjärnor

Excellent Customer Service, Excellent Staff

Ryan Brandon has given me so much assistance in keeping my server up and running. I have never had an issue that lasted 30 minutes after submitting a trouble ticket. I really appreciate their attentiveness and willingness to actually help with any issue you have.

22 augusti 2025
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Svar från Ultahost

Kalen, thank you so much for your kind words. We make it a point of duty to attend and solve all issues under 30 minutes according to our SLA. We appreciate your patronage

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer