Where do I start ? Fantastic service from start to finish? We ordered our 2 seater and 3 seater sofas then decided to buy a foot stool which when we chose it didn't exactly match but was near enough... Se mer
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Det hÀr tycker kunderna
AVOID! Communication is great until you want a refund. Ordered a bed with parts that did not match and Iâve been ignored whilst they still upload on their social media. Oh and donât bother cal... Se mer
Wish I had read the reviews before purchasing bought a bed frame from them delivered 14th July couriers were in my home For 3 mins apparently in that time they have opened the bed and inspected ther... Se mer
Disgraceful company describe the sofas as luxury and they are far from that. They delivered 1 damaged and we made the driver take a pic of when I contacted them they said nothing was reported they are... Se mer
Företagsinformation
Skrivet av företaget
Find Your New Sofa At UK Sofa World With Our Sofas, Everyone Can Enjoy great Comfort! Interest Free Credit Available On All Sofa and Furniture. Interest Free Credit. Made to British Standards. Handmade To Order. UK Based Sofa Experts.
Kontaktuppgifter
Storbritannien
- 07940817946
- uksofaworld@gmail.com
- uksofaworld.com
Ingen aktuell inbjudningshistorik
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Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Rude staff .
Where do I start
Where do I start ? Fantastic service from start to finish? We ordered our 2 seater and 3 seater sofas then decided to buy a foot stool which when we chose it didn't exactly match but was near enough? The day arived for delivery and the 2 men were so helpful nothing too much trouble when I come to inspect it all I realised the foot stool was matching the sofa ? So someone in there wisdom had put it on instead which amazed us what excellent staff we are overwhelmed by this company the sofas and footstool came in excellent condition in great time and on time .
We cannot recommend this company any higher an honest customer based company which in this day and age is a rarity.
Thank you so much to all involved in our order your a breath of fresh air .
Worst company EVER avoid !!!!!!
Wish I had read the reviews before purchasing bought a bed frame from them delivered 14th July couriers were in my home
For 3 mins apparently in that time they have opened the bed and inspected there was no damage reality is they dumped the bed still in packaging and drove off they gave me a blank box to sign which apparently I signed to say the bed was ok when I opened the bed it was damaged with holes on the headboard and the padding is all off centre had a terrible time bk and forth emails they have offered to take the bed for repair ?? Then cancelled said repair when I said they can take the full thing for refund bed isnât up to standard shabby cheap workmanship there customer service manner is shocking Iâve been rude to on the phone and hung up on for simply showing with video
Proof they took 3 mins to deliver the bed nightmare avoid at all costs !!!! Currently waiting in a charge back as no resolution is found with the so called company who are now ignoring my emails esp when asked to show proof of the drivers having opened the bed ? Save yourself the hassle and go elsewhere
Bed come damaged
Bed come damaged, Iâve had it for few months and now headboard fabric is coming away from the bed I paid a lot of money for this bed there customer service is so bad
Read the reviews on Trustpilot
I was going to order off this company but having read the reviews off customers i have decided to not bother. So many people can't lie about this company and so i believe them. I suggest other potential customers think twice and don't bother.
Corner sofa received today, five days from ordering.
I received my order today, five days from ordering. The corner sofa was also brought upstairs for me & as requested for the ÂŁ20 flat fee.
Communication spot on after purchasing, with order & delivery confirmation texts being sent out quickly + a call an hour before the crew's arrival.
The sofa itself is amazing, especially for the price.
I can't see me having to order another anytime soon, but I would definitely recommend this place to anyone that might be looking to buy a sofa. Predominantly over their short delivery window. Some other companies can have customers wait several weeks.
Scammers
Disgraceful company describe the sofas as luxury and they are far from that. They delivered 1 damaged and we made the driver take a pic of when I contacted them they said nothing was reported they are little scammers. I bought through wowcher thinking I would have security which has never happened they are just as bad
THIEVES
THIEVES. Paid ÂŁ1,149 for two sofas, one had damage and the other was wrong. We paid for them ÂŁ290 extra to collect the damaged goods, replace them, and to upgrade the two seater to a three.
The delivery guys turned up for a second time, came in, asked to wrap up and pack the existing sofas and put them in the van, we asked for them to get the new sofas out first so we can see that theyâre correct.
The delivery drivers refused, pretended they were on the phone, talking their own language, got in their van and sped off of our drive and away.
DO NOT USE THIS COMPANY, THEY TAKE YOUR MONEY AND RUN.
My husband has been working an 18 hourâŠ
My husband has been working an 18 hour shift for almost 2 years Sofa World LTD LEEDS and they pay ÂŁ60 and he still complains that the drivers don't work I don't recommend there are 5 partners the 5 are very bad
I was very dubious to buy fromâŠ
I was very dubious to buy from sofaworld due to all the negative views but they have been amazing, any questions ir queries I had Israr Khan was quick to respond via email and was very helpful. The delivery drivers were really nice and helpful, I would definitely reconmend
My advice do not buy should be closedâŠ
My advice do not buy should be closed down ..not interested after they send you a rubbish sofa that falls apart within a week..see you in court..
Fantastic service
Fantastic quality, very quick delivery and the drivers were lovely and very helpful
Deserve zero stars!
Deserve zero stars!! I would avoid this company at all costs because it will cost you. Complete fraudulent company who try and scam as much money as they can from you. Sent the wrong item and claim its what I ordered, and want over double the money to send it back. Sofa quality is extremely poor , hard wood without sufficient padding and is painful to sit on. The management and staff are very rude, unhelpful and try to be intimidating. Never encountered such a unprofessional company in my life. I can not believe this company is allowed to sell products as it needs shutting down.
Avoid!
Avoid!! An absolute disgrace of a company ordered a corner sofa which was delivered stained with what seemed to be black marker pen along with frayed cushions not to mention it being one of the most uncomfortable sofaâs I have ever sat on literally felt like sitting on wood! I messaged to complain about the faults and request a refund only to be given a WhatsApp number for their supposed âcustomer serviceâ which apparently is non existent! Correspondence is good until you have a complaint or wish to get a refund I have no idea how they havenât been shut down I only wish I had checked the reviews before using this shambles of a company! I hope karma hits them so hard!
Ordered a ÂŁ800 sofa set 2 month ago.
Ordered a ÂŁ800 sofa set 2 month ago.
Took my money and never recieved the goods. Have reported to action fraud. Avoid these scammers!!
THIS IS SCAM
THIS IS SCAM! Do not order from here, they have taken payment but never delivered the item. A third party called us to say they knew we did not receive item, and that they would issue a refund but never did... they now said they cannot help and now do not answer the phone.
If there was an option for minus starsâŠ
SCAM!!! If there was an option for minus stars I would be giving that!!!!
I've emailed 3 times about the 2 sofas I've ordered on 29th March 2022 for ÂŁ918 they have still not arrived and its now 25th May 2022, I've received no contact to find out what is happening, only had an automated text message the day I ordered and that's it, going through Trading Standards at the moment and I've taken up a case with Laybuy to get a refund as its all paid off!! đĄ
Stay well away from this Scam company, wish I read the reviews đĄđĄđĄ
No option for minus starsâŠ. SCAM!
Scam company. Took my money. Led me on with various fake updates. Had another company call me and tell me that the owners had died and they would supply the order or I could get a refund. Got a chargeback from my bank instead! DONT USE THIS COMPANY!
I WISH weâd have read the reviewsâŠ
I WISH weâd have read the reviews before purchasing from this company.
We placed an order for ÂŁ918.00 for the Belgravia U shape sofa on April 6. We got a call on April 23rd to say it was being delivered that day in 30 mins but unfortunately there were some parts missing. We tried to refuse delivery and asked for them to return once they had the complete sofa but the delivery man was independent and said he couldnât do that. The sofa is absolutely NOT what was pictured online and the quality is so poor. We have been trying ever since to contact this awful company every day to no avail. Weâre now at a complete loss. Almost ÂŁ1000 down and no sign of this sofa being collected anytime soon. Weâve even offered to pay for the recollection just to get it gone! Please avoid and report this company.
Ordered a ÂŁ900.02 seater and threeâŠ
Ordered a ÂŁ900.02 seater and three seater sofa on the 7th of March Iâve still not heard absolutely anything Iâve tried to email also tried to call the one mobile number that they have no response absolutely zero nothing Iâve nearly paid for the sofa and now I donât know what to do can anybody help me with this situation many thanks Aaron
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