Very impressive supplier, Fiona reacted immediately to a problem and solved it straightaway Cannot ask for any more! Will use them again in future as I have full confidence in them
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Received an ordered item which arrived when stated. Unfortunately one of the items was brocken. I sent an email off with a picture and received a response within 5 mins. I was offered a replacement or... Se mer
The item I bought was damaged on receipt. I contacted the company by email and they happily replaced the item free of charge which arrived within a couple of days. Excellent service, a big thanks to... Se mer
Ordered log edging in different sizes for our borders. Arrived so quickly. Such brilliant quality and we’re sure will last for many years. Excellent price. Was exactly what we were looking for. We are... Se mer
Företagsinformation
Informationen kommer från olika externa källor
UK Garden Supplies - Large online Garden Centre
Kontaktuppgifter
Storbritannien
- ukgardensupplies.co.uk
4,8
Utmärkt
347 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Missing garden arch fixings.
My wife ordered a garden arch back in early July which appears to be quite sturdy. Delivery was prompt but there was an initial problem with some missing fittings i.e. bolts and washers. It did take a little while for this to be resolved but we now have them and our arch is now in situ awaiting its roses and looking good.
7 augusti 2023
Omdöme utan inbjudan
Svar från Ukgardensupplies
Our sincere apologies, we are sorry to hear that you have not received the replacement parts that were required. Thank you for taking our call earlier and as discussed the parts will be delivered to you this week to resolve the issue that you have had. We value your custom as this is most important to us. Kind regards.
Above and beyond!
If there was more stars to give this company, they would get them. I had a problem with a garden arch, sent them details and photos, and it was sorted out in a matter of days.
Excellent service, would use them again.
20 juli 2023
Omdöme utan inbjudan
Excellent service
Excellent service , never returned a product so easily and replacement immediately sent. Return only necessary because I mis- ordered. Definitely use the company again
3 juli 2023
Omdöme utan inbjudan
Fabulous UK Garden Supplies
Excellent service from start to finish. Kept informed all the way. Quick delivery.
Fabulous well made product. Ordered two Large Black Ash Heavy Duty wooden troughs, loved them so much I ordered another. These were used to create a driveway border. Thank you Fiona and Team.
9 juni 2023
Omdöme utan inbjudan
Highly Recommend UK Garden Supplies
Excellent customer service, speedy delivery, my order arrived well packaged as described. The quality of the fencing I ordered was great and would have no hesitation to recommend UK Garden Supplies to family and friends.
3 maj 2023
Omdöme utan inbjudan
Great customer service
Due to a change in our plans we had to return the product. Thankfully the process for doing so was incredibly smooth and the communication was first class.
Overall fantastic customer service
4 maj 2023
Omdöme utan inbjudan
Goods not delivered but full refund offered…
Goods were never delivered but this was due to the awful service from APC (courier company). The items were in fact dispatched in good time to APC. Fiona at UK Garden Supplies contacted me and has offered a full refund so a pretty good service from the vendor in that respect. Hope they review which courier company they deal with going forward.
1 maj 2023
Omdöme utan inbjudan
Svar från Ukgardensupplies
Apologies for your experience, the couriers received the goods from us promptly but the couriers failed to deliver even after notifications to you that they were delivering. A full refund has been processed as requested.
Superb service
Superb service. Quick delivery, following a slight hiccup the company could not have been anymore helpful. They organised a replacement immediately. And sorted everything. Uk based customer service phone line, talking to a real person it's the best sort of customer service. The quality of their product is amazing. Proper good quality wooden planter. Superb.
8 mars 2023
Omdöme utan inbjudan
Ordered a large wooden planter delivery…
Ordered a large wooden planter delivery was within 48hrs,unfortunately when the planter was unpacked found a split in one of the panels,I contacted UK Garden Supplies they responded within 15 minutes and the problem was sorted in record time ,I will definitely use UK Garden supplies again and highly recommend them
10 februari 2023
Omdöme utan inbjudan
happy customer
Initial telephone call replied to immediately, my order then put in. Dispatched the same day and received a few days later. Very pleased with the service as this was the only business I could get to deliver to Northern Ireland. Would thoroughly recommend UK Garden supplies.
8 februari 2023
Omdöme utan inbjudan
Placed an order for 3 very tall…
Placed an order for 3 very tall Obelisks and a rose arch, quick swift delivery, excellent products packages and the delivery company followed instructions as I wasn't there and they left where I asked , excellent service thank you Nicki t 👍
2 februari 2023
Omdöme utan inbjudan
Excellent customer service My initial…
Excellent customer service My initial order was out of stock. I was contacted the next morning and informed. I was offered a refund and when I asked if there was an alternative in stock, the lady kindly confirmed what was in stock. I made a selection explaining it was a gift and if it could be dispatched ASAP, the order arrived the next day. Excellent communication and customer service. Thank you very much.
22 november 2022
Omdöme utan inbjudan
Excellent service and quality of product. and quality of…
I ordered 2 x Blacksmith Hanging Wall Trough 90cm (36") on Sunday and received the order well within the specified 48 hours. Excellent quality product!
11 oktober 2022
Omdöme utan inbjudan
Great Company
This Company is a delight to order from The Order,Customer Services and Delivery were excellent.
My second order from this company and will most certainly order again in the future.
Thank you To all your team.
26 september 2022
Omdöme utan inbjudan
Excellent traditional pot dollies
Excellent traditional pot dollies. Sturdy, well made and carries and moves very heavy tubs easily. Shipping costs very reasonable.
22 augusti 2022
Omdöme utan inbjudan
Great customer Service
Great customer Service, fast delivery and resolve any issues promptly.
15 juli 2022
Omdöme utan inbjudan
Please please avoid doing business with…
Please please avoid doing business with this company. I ordered first time to them and I really regret it now. They would not answer your call even after you leave your name and number to them.
8 juli 2022
Omdöme utan inbjudan
Svar från Ukgardensupplies
Our apologies for the delay in supplying your invoice. We hope that you are now in safe receipt of this. We are pleased that you are happy with the order that you received within three days of ordering. Thank you again for your custom.
First Class Service
6 juli 2022
Omdöme utan inbjudan
Ordered a Gothic arch on Sunday and it…
Ordered a Gothic arch on Sunday and it was delivered on Tuesday - amazing!! This was a gift for my son and his partner and they were over the moon. They collected it from me on Sunday and sent me a photo of it complete later that day. Brilliant service from this company.
27 juni 2022
Omdöme utan inbjudan
Excellent service the company could not…Dorchester Arch
Excellent service the company could not have been more helpful, 5 Star in every respect!
11 juni 2022
Omdöme utan inbjudan
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