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Very attentive and happy to always help. They made the process of booking the B1 exam easy and accessible. I highly recommend them for others who are looking to book this exam.

Thanks for support was amazing experience and very well organised institute .

I had an amazing experience.You gave me clear instructions and I was promptly dealt with.The examiners were super friendly.

Thank you very much for the good reception and the examination was very excellent

Staff was kind and helpful. Everything cleaned and nice environment

Staff was good but the examiner was rude and they offer £5 to £10 refund of giving 5 star ⭐️

Was very good the people are doing good and helping me was easy and quick

I called this company to make a booking for my wife's A2 level test. The gentleman was kind and very helpful and processed everything over the phone.
He helped me to get the next available afternoon appointment and also sent me confirmation email which was reassuring.

My wife was very happy with everything the staff were really nice (Glasgow branch). It was a really nice experience and the examiner was talking like a friend so it wasn't stressful or uncomfortable.

Highly recommended 👌

I was hesitant to use these guys at first as i wasn't sure if they were genuine.

I made the right choice to use them!

They were helpful, approachable and guided me well.

They also offer a free retest if you were to fail your first go.

Would recommend these guys for exams!

The overall experience was positive, there was clear communication and support available.
Early on, there seems to have been constant mistakes presented when getting details set at first (having the ID document type incorrect for example), so make sure to double-check and reply to the details. The response on getting these details updated is very quick.
Furthermore, with the ability to change the date, it has made it easier for me to pick an available date.
On-site (Portsmouth) was exceptionally good, kind and well-trained people and following according to Covid-19 procedures carefully.
The test (GESE Grade 5) gave a lot of freedom to talk about anything, which I think this is great since that encourages the examinee to talk about a subject they're passionate about, which keeps the examinee less from being too nervous from giving a clear answer.
I would think a way to help the test examination is to try to show coprehension of information being given from the examiner. A bit more than just like "what kind of music do you listen to" since that encouraged more of a listing of things more than a conversation that could bounce between the examiner and the examinee (which would help in fulfilling the criteria for the areas of improvements). The simplest type of questions that encourages this back-and-forth I would think of would be of "what do you think of ___" for something simple and inoffensive, although those might be suited as follow-up questions to try to form the back-and-forth.
The results came back with points for what possible areas of improvement would be needed. A small improvement on that might be some explenations what some of the areas of improvement mean (e.g. Lexis and Phonology aren't commonly known, I would also bet the same for well-spoken English people to not know these terms), it would help clarify where the examinee would need to improve without needing to look up wikipedia articles and get even more lost from there.

Staff was very helpful and kind in king cross centre and guide me with detail.
They were following coronavirus restrictions and cleaning office.
Examiner was a helpful lady with smiley face and she guide me about examination and she discussed topic with detail.

Blown away by how friendly and efficient the staff was towards me. My interviewer was awesome! She made me feel relaxed and comfortable. An enjoyable and pleasant experience.

Excellent test centre in Birmingham, the staff were friendly, helpful and very polite. The building were very clean and there were spray and hand sanitizer in every Corner of the building. I gave my test through zoom chat which is very sensible and safer way. I can go on and on. All I can say I had best experience and expectations from this test centre , I would really recommend them 😁

I just loved every single piece of the process very professional and friendly..I can recommend anyone to try out them . they're really good

Very helpful and very efficient process
Definitely recommend.

I really Enjoyed my experience with you it’s easy to book online and it was a lovely experience, the staff and the examiners were nice I took the test and passed the first time Thank you very much

I really Enjoyed my experience with trinity college it’s easy to book online and the staff and examiner were really nice helpful and friendly and they re doing very well

This is the best test center, i love the area and teachers are so brilliant.

The facilitator was very professional The process of booking the date till the exam was very smooth. I strongly recommend the college to all the prospect applicants.