Freya who made first contact was very helpful and nothing was to much bother,thank you.Paul who did the assessment was knowledgeable ,explaining was was needed, no pressure.A big thank you to Ronnie... Se mer
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Det här tycker kunderna
The replacement of my loft insulation was a very good experience. Rob and Robbie arrived promptly. They were amazingly careful, keeping carpets covered and everywhere tidy. There was a small hitch f... Se mer
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Just had my loft done to high standard by Jordan and Stephen absolutely 10/10 from start to finish. All old stuff removed. The service they delivered was very professional and cleaned up after them, a... Se mer
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What can I say... outstanding! Barry and Jen were amazing, very professional and friendly. Nothing was too much trouble and left my house clean and tidy (spotless). I had loft insulation, all com... Se mer
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Företagsinformation
Skrivet av företaget
UK Energy Saving Network Ltd helps homeowners make their homes warmer, more energy-efficient, and more cost-effective to run. We specialise in loft insulation, loft boarding, loft hatches, and loft ladders, providing high-quality installations and practical energy-saving solutions. With a focus on customer service, professional workmanship, and honest advice, we help customers reduce heat loss, lower energy costs, and make better use of their loft space.
Loft Insulation
Skrivet av företaget
- Elevate your home with our premium Earthwool loft insulation
- Step into a world of enhanced energy efficiency, ensuring year-round comfort and savings on energy bills. Transform your loft space into a sustainable sanctuary – upgrade with Earthwool insulation today
Kontaktuppgifter
The Mill House Centre, Commercial Rd, Totton , SO40 3AE , Southampton, Storbritannien
- 0330 027 2817
- info@ukenergysavingnetwork.co.uk
- ukenergysavingnetwork.co.uk
Free loft inspection
4,7
Utmärkt
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Great office, questionable installation team.
We were very impressed with the chap who came out to give us our quote and the people in the office seemed very helpful. We were pleased with how they were able to explain the product and get us some support with the cost.
However the two guys (Rob and Robby) who came out to install the insulation were not great. One immediately asked me if we had been told that the job would take a day, and I said yes. He then told me that that was wrong it would take longer and I'd be lucky if it was done today. This was all before even looking in the loft.
He then insisted that the blown fiberglass insulation was not dangerous, as we had been told, and did not need to be removed when Ashley had said it did. As such we then had to have someone else come out the next day to finish the job, who was extremely helpful.
Once they started work the same guy walked into rooms where I had shut the door repeatedly without knocking. In the end they then finished and left before 4pm and I was left feeling that I couldn't trust what they had said or done as they had clearly told untruths about how long it would take. It seemed clear that if they had actually gotten on with it the whole project could have been done in a day and I would not have been left feeling worried if the job had been done properly.
1 juni 2026
Svar från UK Energy Saving Network
Our office team and the assistance we were able to offer with the cost of the installation.
We're sorry, however, that aspects of the installation process left you feeling concerned. We always expect our installers to communicate professionally and respectfully within our customers' homes, and we will take your comments on board.
With regard to the existing blown insulation, once we reviewed the situation further, we felt it was important to send a specialist back to ensure the insulation depth was appropriate and would not create any issues in the future. Our priority has always been to complete the work to the correct standard rather than simply taking the quickest approach.
We appreciate both your positive comments and your constructive feedback, as they help us continue to improve the service we provide.
Kind regards,
UK Energy Saving Network
Clear contract
Clear contract. Pleasant & courteous. Very clean & tidy. Hard working. Speedy completion.
An investment against future energy costs & improving comfort levels within the property 👌
8 juni 2026
Svar från UK Energy Saving Network
Thank you for your wonderful review.
We're delighted that your experience with us was such a positive one from start to finish. Delivering a smooth and efficient service while maintaining high standards of workmanship is something we take great pride in.
We'll be sure to pass your kind words onto Cos, he'll be delighted to know his efforts were appreciated. We hope you enjoy the benefits of a warmer, more comfortable home and greater energy efficiency for many years to come.
Best regards,
UK Energy Saving Network Team
Loft insulation
We were kept informed every step as to what the guys were going to be doing. House was left clean and tidy when they’d finished the job.Lee & Callum were both exceptionally good at their job and worked hard to get the job done.
8 juni 2026
Svar från UK Energy Saving Network
Thank you for taking the time to share your experience.
We're thrilled to hear that you felt well informed throughout the process and that the work was completed to a high standard. It's especially pleasing to know that Lee and Callum's professionalism, dedication, and attention to detail made such a positive impression on you and we'll be sure to pass your kind comments on to them and all the team.
We really appreciate your feedback and thank you for choosing us.
Best regards,
UK Energy Saving Network Team
Things didn’t go well from the start
Things didn’t go well from the start, the site was cleared day one but they didn’t fit any boards or hatch as per agreement they said they didn’t have enough boards to complete the job next person came to fit hatch but put wrong kind in the type that you couldn’t open without climbing up on a ladder to access it the ladder he fitted was in the loft space ,also the hatch was opening the wrong way,to access the loft you had to climb up over the stairs with about a 15 foot drop.3rd attempt taken ladder out and rearrange opening of hatch replaced it with proper type laying more boards, unfortunately trapping electric cables caused a power supply failure over weekend had to take up some boards and remove fibre which never been replaced. So all in not satisfied with job.
Can’t be any more honest.
8 juni 2026
Svar från UK Energy Saving Network
We're sorry to read that you remain dissatisfied with the work carried out.
While we appreciate that this installation did not proceed as smoothly as either party would have hoped, we do feel it is important to provide some additional context for readers.
Following concerns raised during the installation, we returned to the property on multiple occasions to address the issues and make further adjustments requested by yourselves. This included altering the loft ladder arrangement after concerns were raised, despite our understanding that the original orientation had been agreed during the installation.
Throughout the process, our aim was to resolve any concerns raised and ensure a satisfactory outcome. We are disappointed that, despite these efforts and repeat visits to the property, you have been left with a negative impression of the experience.
We take all customer feedback seriously and continuously review our processes to improve the service we provide.
Kind regards,
UK Energy Saving Network
It was an extremelexcellent joby hot day to be…
It was an extremely hot day to be carrying out loft insulation but it was carried out very efficiently with very little mess
8 juni 2026
Svar från UK Energy Saving Network
Thank you for taking the time to leave a great review. We're delighted to hear that you were pleased with the installation. Carrying out loft insulation work in such hot weather is never easy, so it's great to know that Lloyd and Oscar completed the job efficiently and kept disruption and mess to a minimum. We'll be sure to pass your kind comments on to them.
Thank you for choosing UK Energy Saving Network.
Excellent service from start to finish
Excellent service from start to finish. Survey was comprehensive, options discussed and agreed. No high pressure sales. Arrangements to remove old insulation and install new confirmed quickly. Dates held and communication up to work being completed very efficient. Removal and reinstallation of insulation fantastic - teams arrived when they said , very clean and tidy. Follow up call appreciated too . Recommend strongly. Great company with lovely staff in all areas of the business.
25 maj 2026
Svar från UK Energy Saving Network
Thank you for taking the time to leave such a wonderful review. We're delighted that you had a positive experience from the initial survey right through to the completion of the work. It's great to hear that our team kept everything running smoothly and communicated clearly throughout the process. We'll be sure to pass your kind comments on to Sean, Billie, and to Kirkby and Matty, who carried out the installation. Feedback like yours means a great deal to the whole team.
Thank you for choosing UK Energy Saving Network.
Loft Insullation
Rob and Robbie were quick, efficient and cleaned up as well. It was a pleasure to have then installing the loft insulation. I cannot rate tjem highly enough
5 juni 2026
Omdöme utan inbjudan
Svar från UK Energy Saving Network
Thank you for your wonderful 5-star review. We're delighted to hear that Rob and Robbie provided a quick and efficient installation and left everything clean and tidy afterwards. It's great to know they made the experience a positive one for you. Your kind words mean a lot to the team, and we truly appreciate you taking the time to share your feedback.
Thank you for choosing UK Energy Saving Network.
Svar från UK Energy Saving Network
Thank you for your 5-star review. We're pleased to hear you were happy with the work carried out and that everything was left tidy. Robbie and Rob will be delighted to receive your feedback. Thank you for choosing UK Energy Saving Network, and we appreciate your recommendation.
Renewal of loft insulation
Lloyd and Oscar were great and did a good job. They cleaned up each day and were respectful of our home. The roof space has been transformed from a mess of several different layers of insulation with large gaps particularly near the eaves to a uniform sea of up to date insulation. I look forward to being cool In the summer and warmer in the winter.
3 juni 2026
Omdöme utan inbjudan
Svar från UK Energy Saving Network
Thank you for taking the time to leave such a wonderful review.
We’re delighted to hear that Lloyd and Oscar did a great job and treated your home with the respect and care we expect from our installation teams. It's fantastic to know that your loft space has been transformed from a mixture of old insulation with gaps into a well-insulated, up to date space.
Providing a clean, professional installation is very important to us, so we're pleased to hear that the team kept everything tidy throughout the project and cleaned up each day.
Thank you again for your feedback. We will be sure to pass your kind comments on to Lloyd and Oscar, who will be delighted to hear them.
We hope you enjoy a warmer home in the winter and a cooler one in the summer for many years to come.
Kind regards,
The UK Energy Saving Network Team
Well recommended
Cos and Mo arrived promptly, worked tirelessly, were respectful to us and our property and gave thorough feedback regarding the work undertaken.
The original visit by Steve was very comprehensive, the office staff were very friendly and helpful with regard to organising the visits and payment issues.
3 juni 2026
Omdöme utan inbjudan
Svar från UK Energy Saving Network
Thank you for your wonderful feedback.
We're so pleased to hear that you had a positive experience from start to finish and that our team was able to provide a smooth and well-organised service throughout.
We'll be sure to pass your comments onto Cos & Mo, who take great pride in delivering high-quality workmanship and excellent customer care. Your recognition of the support provided by Steve and our office team is also greatly welcomed.
We really appreciate the recommendation and your kind words, we'll be sure to pass them onto all the team.
Best regards,
UK Energy Saving Network Team
Insulation Job
Insulation was done quickly and efficiently. All rubbish taken away. 6 moths later they came back to check the work. Most impressed.
3 juni 2026
Omdöme utan inbjudan
Svar från UK Energy Saving Network
Thank you for your kind review, Susan.
We're delighted to hear that you were pleased with both the installation and the follow-up visit. We always aim to provide a high standard of service from start to finish, so it's great to know that our team left such a positive impression.
Thank you for choosing UK Energy Saving Network.
Very pleasant and efficient…
Very pleasant and efficient installation staff, plus helpful backup from HQ. Their jobs were made more difficult by the poor standard of the initial inspection analysis undertaken by the company's "surveyor".
26 maj 2026
Svar från UK Energy Saving Network
Thank you for your feedback, Andrew.
We're pleased to hear that you found both our installation team and office staff pleasant and helpful throughout the process.
We appreciate your comments regarding the initial survey and will take this feedback on board as we continue to improve our service.
Best regards,
The UK Energy Saving Network Team
Johnny and Matthew were…
The team today Johnny and Matthew were excellent, explained everything,worked diligently , checked we were happy with their work and left everything spotless
2 juni 2026
Omdöme utan inbjudan
Svar från UK Energy Saving Network
Thank you for your wonderful feedback.
We're so pleased to hear that Johnny and Matthew made such a positive impression on you during your installation. Their professionalism, attention to detail, and dedication to ensuring every job is completed to a high standard are qualities we are proud to have within our team.
We really appreciate your kind comments and will be sure to pass them onto the whole team.
Best regards,
UK Energy Saving Network Team
Svar från UK Energy Saving Network
Thank you for taking the time to leave such positive feedback.
We're delighted to hear that everything was completed to a high standard and that you were pleased with the service provided. We'll be sure to pass your kind comments on to Jamie K and Matty, they'll be delighted to hear them.
Thanks again for the wonderful review, we really appreciate it.
Best regards,
UK Energy Saving Network Team
Waste of time
Waste of time.
Came home early from holidays for a 2pm booking and no show and not even heard off them since either.
Great customer service that is fair play one of a kind…. Not!!!!
25 maj 2026
Omdöme utan inbjudan
Svar från UK Energy Saving Network
Thank you for your feedback, and once again please accept our sincere apologies for the missed appointment.
As discussed during our telephone conversation, a system error resulted in the survey appointment not being received by our surveyor after the booking had been confirmed. Unfortunately, this meant the appointment was missed, and we completely understand your frustration, particularly as you had made arrangements to be home.
Whilst this was an isolated administrative error, we appreciate that this would have been of little comfort on the day, and we are genuinely sorry for the inconvenience caused.
Thank you for taking the time to speak with us, and we wish you all the best moving forward.
Kind regards,
The UK Energy Saving Network Team
Amazing work
Amazing work from all the team who came, very reliable and trustworthy and highly recommended. Cos in particular worked so hard in unpleasant conditions, all credit to him
28 maj 2026
Omdöme utan inbjudan
Svar från UK Energy Saving Network
Thank you for your wonderful feedback and recommendation.
We’re so pleased to hear that you had a positive experience with the team and found the service reliable and professional throughout. We’ll be sure to pass your kind words on to Cos, who will be especially grateful for the recognition of his hard work and dedication, particularly in challenging conditions.
Thanks again, we really appreciate your wonderful review and comments.
Best regards,
UK Energy Saving Network Team
Everyone was very professional from…
Everyone was very professional from coming out to quote, the fitting of insulation and boarding in the loft to sending a service man out to check as hot water had gone off ( nothing to do with UK Energy- user error 😔) so grateful for their help. Very pleased indeed from start to finish.
11 maj 2026
Svar från UK Energy Saving Network
Thank you for your wonderful review.
We’re delighted to hear that you were happy with the service provided from start to finish. It’s great to know that everything from the initial quotation through to the loft installation met your expectations, and we’re always happy to assist with any issues that may arise along the way.
Jamie K & Cos will be especially pleased to hear your kind comments, and we’ll be sure to pass your feedback on to them.
Thank you again for choosing us and for taking the time to share your experience, we really appreciate it.
Best regards,
UK Energy Saving Network Team
After a few issues was dealt with very…
After a few issues was dealt with very quickly did not take deposit or any monies up front waited until we were satisfied and also discount ed agreed price as they had to attend later to sort a small problem the two installers Billy & Sean completed to a high standard and Freya was very helpful on the phone would deffo recommend this company *****
26 maj 2026
Omdöme utan inbjudan
Svar från UK Energy Saving Network
Thank you for your review and for your patience while we returned to resolve the small issue mentioned.
We’re really pleased to hear you were happy with the work carried out by Billy & Sean and that Freya was helpful throughout the process.
We also appreciate your recommendation very much. If there is anything further we could have done to make your experience a full 5-star one, we would always welcome the feedback.
Kind regards,
The UK Energy Saving Network Team
Excellent job and respectful staff
The surveyor Clifton was very knowledgeable and spent time checking our loft space before recommending what was needed
Prior to starting work the installation guys checked all rooms to ensure the lights were working and ceilings were in good order. They then covered all the carpets right through to outside access
Completely emptied our loft and disposed of anything we did not want to keep Removed all the old insulation spray treated the loft timbers and installed new loft insulation
Fitted boarding in loft on risers and replaced all items we were keeping back in the loft. They then cleared up and hoovered all used areas
The guys were very friendly respectful and extremely tidy
I would have no hesitation in recommending this company
26 maj 2026
Svar från UK Energy Saving Network
Thank you for your fantastic review and for sharing your experience in such detail.
We’re delighted to hear that you were pleased with the service provided from the initial survey through to the completed installation, Clifton will be especially grateful for your kind comments regarding his knowledge and thorough approach.
It’s also wonderful to hear that John, Marti & Marcus delivered a professional and respectful service while taking great care of your home throughout the work. We pride ourselves on maintaining high standards of workmanship, communication, and cleanliness, so your feedback means a great deal to the whole team.
Thank you so much for your recommendation and for choosing us, we really appreciate it.
Best regards,
UK Energy Saving Network Team
Loft Insulation
Very efficient Team, Rob and Robby. Work done at a decent pace. I was kept advised of progress and any variation to plan. Property protection was put in place and clean up afterwards was very good.
21 maj 2026
Svar från UK Energy Saving Network
Thank you for your wonderful feedback.
We’re so pleased to hear you were happy with the service provided throughout the installation process. It’s great to know that Rob & Robbie kept you informed, worked efficiently, and ensured everything was left clean and tidy once the job was completed.
We really appreciate you taking the time to share your experience.
Best regards,
UK Energy Saving Network Team
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