Freya who made first contact was very helpful and nothing was to much bother,thank you.Paul who did the assessment was knowledgeable ,explaining was was needed, no pressure.A big thank you to Ronnie... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The replacement of my loft insulation was a very good experience. Rob and Robbie arrived promptly. They were amazingly careful, keeping carpets covered and everywhere tidy. There was a small hitch f... Se mer
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Rob and Robbie where truly professional they explained everything that was being done .Even when they came across a problem they consulted with me and explained their solution.They worked non stop an... Se mer
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New loft insulation installed yesterday by Robbie and Rob. What a team! They worked tirelessly in the heat for nearly 8 hours and remained good humoured despite the challenging conditions. Everythin... Se mer
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Företagsinformation
Skrivet av företaget
UK Energy Saving Network Ltd helps homeowners make their homes warmer, more energy-efficient, and more cost-effective to run. We specialise in loft insulation, loft boarding, loft hatches, and loft ladders, providing high-quality installations and practical energy-saving solutions. With a focus on customer service, professional workmanship, and honest advice, we help customers reduce heat loss, lower energy costs, and make better use of their loft space.
Loft Insulation
Skrivet av företaget
- Elevate your home with our premium Earthwool loft insulation
- Step into a world of enhanced energy efficiency, ensuring year-round comfort and savings on energy bills. Transform your loft space into a sustainable sanctuary – upgrade with Earthwool insulation today
Kontaktuppgifter
The Mill House Centre, Commercial Rd, Totton , SO40 3AE , Southampton, Storbritannien
- 0330 027 2817
- info@ukenergysavingnetwork.co.uk
- ukenergysavingnetwork.co.uk
Free loft inspection
4,6
Utmärkt
730 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The guys were quick clean efficient and…
The guys were quick clean efficient and very nice and helpful. James the surveyor is a great help too.
22 februari 2026
Svar från UK Energy Saving Network
Thank you for your wonderful feedback.
We’re delighted to hear that Tom, Jonny, and Callum were quick, clean and helpful throughout the installation. James will also be pleased to know you found his input valuable, we really appreciate your lovely comments and will be sure to pass them onto all the team.
Best regards,
UK Energy Saving Network Team
Frustrating !!
We have never put a negative review on trust pilot (never needed to)
We were also holding back out of courtesy, which is more than we have been shown from UK energy saving network.
After being quiet impressed with our initial meeting to discuss our needs with a very pleasant lady called Katie, we decided to go ahead with the work. This would take 4 days maybe a little sooner
she informed us.
The team of two started work on the 3rd February 2026.
The worked involved foil insulation on the rafters, removal of the old insulation, and laying of new insulation on the loft floor (as per contract).The foil insulation in itself was very time consuming, as its quite a large low pitched roof with many cross beams and would mean a lot of patch work, as its not clear runs of the sheets of foil. This took them 2 days and as far as we could tell looked good.
On the 3rd day I myself had to go out, returning later in the afternoon, and fully expected the team to still be here. On return my husband said they were all finished and gone. This surprised me, with what was left to do. He was only able to go to the top of the ladder being 81 in age and as far as he could tell from a forward view it looked fine. The following day I had to go into the loft, and I can go right into the loft. The first thing I saw was a whole strip that had been completely left with the old insulation there and no new insulation laid on that complete strip. On closer inspection of the new insulation saw that the old Insulation was still there and had not been removed (as per contract) only flattened and the new shoved on top!!
My husband immediately phoned the office, and was told this will be passed onto the operations manager. We had a call from him eventually on 10th February, and after a second call, once he had understood that the old insulation had not been removed, he said he would phone back on 11th February am. We are now23nd February and as yet have heard nothing, to say how they intend to put this right! To say we are not very happy is an understatement, and certainly not the professionalism we expected!!
23 februari 2026
Omdöme utan inbjudan
Svar från UK Energy Saving Network
We’re very concerned to read your review, as this is certainly not the standard of work or service we expect to deliver.
We are currently looking into this as a priority and have been attempting to contact you to discuss the matter directly. Our Operations Manager is reviewing the details and we are working to fully understand what has occurred so that it can be resolved properly.
Please rest assured that we take concerns of this nature seriously and are committed to putting things right where required. We will continue trying to reach you today, but if it’s easier, please feel free to contact the office directly so we can address this without further delay.
Best regards,
UK Energy Saving Network Team
All good 👍 all the staff were good and…
All good 👍 all the staff were good and friendly would recommend them
23 februari 2026
Svar från UK Energy Saving Network
Thank you so much for your great feedback.
We’re delighted to hear that all the team were friendly throughout and provided a positive experience. We really appreciate the recommendation and will be sure to pass your kind words onto all our installers.
Best regards,
UK Energy Saving Network Team
Would have received 5 stars
Would have received 5 stars, but did not explain how to get to inspect the solar panel control panel.
23 februari 2026
Svar från UK Energy Saving Network
Thank you for your review, we’re really pleased you were happy with the work overall.
We weren’t aware of any issue regarding access to the solar panel control panel, but we’re more than happy to discuss this with you and understand what you’re referring to. Please feel free to contact the office and we’ll gladly look into it.
Thanks again for your feedback.
Best regards,
UK Energy Saving Network Team
Quality Service
From the very first phone call through to survey and installation, the service was professional, friendly and brilliantly carried out.
I thoroughly recommend.
23 februari 2026
Svar från UK Energy Saving Network
Thank you for your fantastic feedback.
We’re so pleased to hear the whole process, from start to finish, met your expectations. Dennis and Kade take real pride in their work, so it’s wonderful to know their friendly and professional approach made such a good impression on you, they will be delighted to hear you kind words and we really appreciate the recommendation.
Best regards,
UK Energy Saving Network Team
Two very pleasant lads turned up on…
Two very pleasant lads turned up on time, removed very old insulation, sprayed loft with a biocide treatment to loft area and fitted new insulation. Very quick and tidy no mess left as they also hoovered up when finished, couldn’t ask for more. 👍👍
23 februari 2026
Svar från UK Energy Saving Network
Thank you so much for your great feedback.
We’re thrilled to hear you were happy with the service provided, Lloyd and Oscar will be delighted to know their punctual, tidy, and professional approach made such a positive impression on you. We really appreciate your kind words and will be sure to pass them onto all the team.
Best regards,
UK Energy Saving Network Team
Loft
Work completed efficiently but can’t feel any material benefit for £5,000. Still not received Warranty document.
23 februari 2026
Svar från UK Energy Saving Network
Thank you for taking the time to leave a review.
We’re pleased to hear the work was completed efficiently. Your warranty document has now been reissued, if it hasn’t reached you, please just let us know and we’ll resend it straight away.
In terms of noticeable benefit, insulation improvements can sometimes be less immediately obvious and may depend on external temperatures and heating use. The work carried out was designed to improve the loft’s thermal performance and ventilation, as well as protect the space longer term.
If you’d ever like to talk anything through, we’re always happy to help.
Best regards,
UK Energy Saving Network Team
Perfect job
Came exactly when stated. Told me names of all the people coming. Very safety conscious for me as well as themselves.
Wonderful team of men. So nice and friendly and they worked so hard.
Immaculate job and when I went up to look they explained how it all worked.
No mess anywhere. They covered all areas of my carpet where they would be walking so they left everywhere perfectly clean.
Definitely noticed the difference.so glad I had it done....worth every penny
Rita Jarvis
17 februari 2026
Svar från UK Energy Saving Network
Thank you so much for your fantastic feedback Rita!
We’re delighted you’re so pleased with the job and that everything went smoothly and efficiently. Tom, Will, Lee, Cal, and Cos will be thrilled to hear your kind words, they always take pride in working hard and leaving everything clean and tidy. We really appreciate you taking the time to share your experience and we are so glad you’re noticing the difference already, we'll be sure to pass all your lovely comments onto all the team.
Best regards,
UK Energy Saving Network Team
Friendly efficiency
The team were personable and efficient every step of the way. I saw videos and detailed information so Im confident and reassured they did a good job.
12 december 2025
Svar från UK Energy Saving Network
Thank you for your kind words.
We’re so pleased you felt confident and reassured throughout the process. Steve and Billie will be thrilled to hear they made a good impression on you and that you were happy with their hard work. We really appreciate your lovely feedback and will be sure to pass your kind words onto all the team.
Best regards,
UK Energy Saving Network Team
The installers Rob and Robbie were…
The installers Rob and Robbie were polite quick and very processional. The whole experience from start to finish was very good.
18 februari 2026
Svar från UK Energy Saving Network
Thank you for your lovely review.
We’re delighted to hear the whole process went smoothly and that you had such a positive experience. Rob and Robbie will be thrilled to hear your kind words, they always take great pride in being polite and professional. We really appreciate you taking the time to share your experience and will be sure to pass on your kind words to all the team.
Best regards,
UK Energy Saving Network Team
Excellent survey gave us options
Excellent survey gave us options.
Adam and Amy our installers were efficient friendly and knowledgeable.
We are very pleased with a clean job and await the effect on the warmth of our house.
10 februari 2026
Svar från UK Energy Saving Network
Thank you for your wonderful feedback.
We’re delighted to hear that the survey gave you helpful options and that Adam and Amy provided such a friendly and professional service, they’ll be thrilled to hear your kind words. We really appreciate you taking the time to share your experience and will be sure to pass your kind words onto all the team.
Best regards,
UK Energy Saving Network Team
Svar från UK Energy Saving Network
Thank you for your kind words.
We’re thrilled to hear everything was carried out efficiently and to a high standard. Adam and Amy will be really pleased to hear they made a good impression on you, they always aim to provide a smooth and tidy service. We really appreciate you sharing your experience and will be sure to pass your kind words onto the whole team.
Best regards,
UK Energy Saving Network Team
Came on date agreed two pleasant and…
Came on date agreed two pleasant and helpful people did agreed in job requirement and cleaned up afterwards
22 februari 2026
Svar från UK Energy Saving Network
Thank you for your lovely review!
We’re delighted to hear that everything went smoothly and that you found the team pleasant and helpful. We really appreciate your kind words and will be sure to pass them onto TomB, Marcus and all the team, who will be thrilled to know they made a good impression on you.
Best regards,
UK Energy Saving Network Team
Efficient organisation
From start to finish staff were friendly, helpful and knowledgable. Also from surveyor meeting to fitting insulation took 10 days.
22 februari 2026
Svar från UK Energy Saving Network
Thank you for your wonderful feedback.
We’re delighted to hear the whole process went smoothly for you. Mitch and Ben will be thrilled to know you appreciated their hard work and professionalism. We're so grateful you took the time to share your experience and we'll be sure to pass you kind words onto all the team.
Best regards,
UK Energy Saving Network Team
very clean
when the installers arrived I showed where the loft entrance was, they knew what had to be done and got on with it. They worked hard and very clean and was completed in the day
22 februari 2026
Svar från UK Energy Saving Network
Thank you for your wonderful feedback.
We’re so pleased everything went smoothly and the work was completed in a day. Lloyd and Oscar will be delighted to hear your lovely comments, they always take pride in working efficiently and keeping things clean. We really appreciate you taking the time to share your wonderful feedback and will be sure to pass it onto all the team.
Best regards,
UK Energy Saving Network Team
Excellent service
Excellent service. Everything was explained perfectly to me with what the work entails. The representative was a really lovely man.
The work will be carried out much quicker than I expected and the cost is very reasonable. I will recommend this company.
22 februari 2026
Svar från UK Energy Saving Network
Thank you for your wonderful feedback.
We’re so pleased to hear everything was clearly explained and that the work was carried out professionally and efficiently. We really appreciate your recommendation and we'll be sure to pass your kind words onto Steve, Billie and all the team, they will be delighted to hear they made a good impression on you.
Best regards,
UK Energy Saving Network Team
A job well done by two very hardworking and polite gentlemen.olite hardworking workers who did a…
Polite hardworking workers who did a great job. Would highly recommend them and the company,
21 februari 2026
Svar från UK Energy Saving Network
Thank you so much for your lovely review.
We’re delighted you had such a positive experience and really appreciate your recommendation. John and Marti will be thrilled to hear your feedback, they always take great pride in their work and will be delighted they made a good impression on you.
Best regards,
UK Energy Saving Network Team
WorLoft insallation
Work was carried out very good and a father and son did the work. They were great, cannot fault them. They cleaned up behind themselves and we were very happy with the outcome.
21 februari 2026
Svar från UK Energy Saving Network
Thank you so much for your kind feedback!
We’re thrilled to hear you’re happy with the installation and that everything was left clean and tidy. Dennis and Kade will be delighted to know their hard work made a good impression on you, we'll be sure to pass your kind words on to them and all the team.
Best regards,
UK Energy Saving Network Team
The fitters well donewere polite efficien and…
The fitters were polite efficien and effective
21 februari 2026
Svar från UK Energy Saving Network
Thank you for taking the time to leave your feedback.
We’re delighted to hear you had a positive experience, we really appreciate your feedback and we’ll make sure to pass your kind words to Rob and Robbie, they’ll be so pleased to know their hard work made good impression on you.
Best regards,
UK Energy Saving Network Team
I have been able to run my heating two…
I have been able to run my heating two numbers below what I used to
21 februari 2026
Svar från UK Energy Saving Network
Thank you so much for your review.
We're delighted to hear you’re already noticing the difference, we really appreciate your feedback and will be sure to pass it onto Rob, Robbie, Stevie and all the team.
Best regards,
UK Energy Saving Network Team
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