First time shopping with UK Camping & leisure and had a great experience. We ordered a caravan awning carpet to fit our new porch awning. Delivery was free and very swift and we received a top quality... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
An absolute bargain price for a new awning, delivered the very next day -- less than 20 hours after purchase. Cannot fault the product or the service.
The site advertised 48 hour delivery with Evri who have confirmed that they do not know where the parcel - 4 days on. I asked for a replacement to be sent but am being told I need to wait 10 days bef... Se mer
Place an order for four items on Sunday, order received early Tuesday morning. One item a collapsible laundry basked had some damage, namely a hairline crack on the hard plastic part near the... Se mer
Företagsinformation
Skrivet av företaget
UK Camping and Leisure is an online retailer with a showroom in Northampton, supplying a wide range of camping, caravan, motorhome and outdoor leisure equipment. We work with leading brands such as Coleman, Fiamma, Isabella, Vango and many more, helping customers find reliable products for holidays, touring and outdoor adventures.
Kontaktuppgifter
Unit 24 Rotherthorpe Crescent, Rothersthorpe Industrial Estate, NN4 8JD, Northampton, Storbritannien
- onlinesales@ukcampingandleisure.co.uk
- ukcampingandleisure.co.uk
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Ordered a roof rack for my car which i…
Ordered a roof rack for my car which i thought was a bargain until it arrived and turned out to be the wrong type. Wouldn't fit my roof rails at all. When I emailed the company I was told it was the correct roof rack just unsuitable for my car. I had given them all the details they needed ( make, model, doors, year, reg etc ) but they said it was what the manufacturer specified then told me I needed a different model quoting the model number. When I asked if they could send me postage so I could send the wrong one back, I was told in no uncertain terms that I would have to pay the postage back and I would be refunded my payment (less the £2.99 initially postage). I said I dont want a refund, I want the roof rack I paid for. They absolutely perused to help me in any way. I had to pay £14 postage to send it back and still ended up with no roof rack. This company is a joke. Do not use, their customer service is crap. They will not help you even when they are standard fault. Not a happy bunny 😡😡
DO NOT USE
The goods I ordered were not in stock, I only found out when they did not arrive, when I chased I was simply told my order had been cancelled with no apology, my refund should be in my account in 3-5 days, it wasn’t, I had to chase 2 more times before refund was received.
Customer service is not good
Will not be using again.
Easy and efficient.
Easy to order on website.
Good price.
Efficient, good communication, swift delivery.
Bought two Milenco steering locks which…
Bought two Milenco steering locks which arrived promptly and well-packaged. No issues and fully recommend the seller
Bad service bordering on dishonesty
Ordered 2 items totalling £129 including £14,99 postage. Seller dispatched the cheaper item costing £35, charged the full postage and then told me they could not send the more expensive item as it cost too much to post. They issued a refund, but refused to give a refund on part of the postage. Bad service bordering on dishonesty.
Great prices and delivery (toilet…
Great prices and delivery (toilet chemicals)
Misleading delivery promises and zero accountability
I chose Camping and Leisure specifically because their product page advertised a fast delivery timeframe that suited my travel plans. That promise turned out to be completely unreliable.
The item was not dispatched when implied, the courier tracking was repeatedly changed, and a false delivery attempt was recorded despite us being at home the entire time. What was initially meant to be a time-critical delivery was eventually pushed back several days, making the item useless for its intended purpose and completely disrupting my Christmas plans.
What’s most disappointing is the company’s response. Rather than taking responsibility, they denied their own delivery messaging, blamed the courier, and offered no compensation, discount, or goodwill gesture whatsoever despite the significant inconvenience caused. Simply saying they are “beholden to the courier” is not an acceptable excuse — the contract and responsibility sit with the retailer, not the customer.
Busy periods are not an excuse for misleading delivery claims or poor customer service. If you need an item by a specific date or expect a company to stand behind what it advertises, I would strongly recommend looking elsewhere
I recently made my initial transaction…
I recently made my initial transaction with this firm, and everything went smoothly. I bought the Ridge Monkey XL Steamer, and the entire process was seamless, with a fantastic price and swift shipping. I'm thoroughly satisfied with the experience!
Good value
Good value, very quick delivery. Would recommend and will use again
Very good service
Great products for a reasonable price
My 2nd purchase. I had a great experience both times. Super fast delivery, great products for a reasonable price
CV470plus
Only bought pack of four CV470 gas canisters, but, they were the cheapest i could find and delivery, well, i think someone must have been spying on me when i hit the buy button, even a bolt of Lightning couldn't have been quicker!
Top Notch !!
Great hub cab
Item as described and arrived very quickly and well wrapped. Will definitely be using again :-)
Chairs for Beach Hut
Looking for a specific product at a reasonable price - already had two of the director chairs. Delivery was relatively prompt and we got what we ordered
First purchase with this company
First purchase with this company, no problems at all. Ridge Monkey Xl Steamer. Easy to order, great price, quick delivery. Very happy customer!

Svar från Uk Camping and Leisure
I recently bought a outwell earth plus…
I recently bought a outwell earth plus 3 tent every step was very professional it was the cheapest I could find and to my surprise there was an extra discount at check out delivery was as advised easily tracked and my tent was as advertised very happy cheers

Svar från Uk Camping and Leisure
Caravan products
Placed an order very easily, had what I required in stock. Made a purchase from this company before & was very please with the service, delivery was quick as well.

Svar från Uk Camping and Leisure
I purchased a vango caravan awning…
I purchased a vango caravan awning which sadly had to be returned under warranty for repair. Lois sorted the whole thing. Great service and communication. I would highly recommend 👌

Svar från Uk Camping and Leisure
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