Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

What I like most is that the courier picks up a parcel from my house and the addressee gets it at his threshold. Everything is well organised.The staff is helpful and professional.

Betygsatt 5 av 5 stjärnor

Ukay Express are a really top company. We have used them for many years now and all parcels have been safely delivered abroad. Affordable prices. Can speak to a real person in event of any quer... Se mer

Betygsatt 5 av 5 stjärnor

Sending a parcel is easy, trouble-free and without fuss. They even look after the Customs forms which we might find tricky if we are not regular senders. And parcels (to Russia - that's all I've use... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We are delighted by the service we receive from UkayExpress for our east Europe B2C shipments. It's an exceptional service. We have sent high volumes to their UK depot, on pallets, and every individua... Se mer

Företagsinformation

  1. Leveransservice
  2. Spedition
  3. Logistiktjänster
  4. Frakttjänster

Skrivet av företaget

UkayExpress is a UK-based international parcel delivery service for individuals and small businesses. We provide worldwide parcel delivery solutions, helping customers send parcels from the United Kingdom and Europe to a wide range of international destinations. Our services include affordable and competitive delivery options to Russia, Ukraine, Kazakhstan and other CIS and neighbouring countries, as well as parcel delivery to the USA, Canada and many European destinations. Depending on the destination and selected delivery service, tracked delivery options may be available, and customers receive clear guidance throughout the shipping process. UkayExpress aims to make international parcel delivery straightforward and transparent. Customers can calculate shipping costs online, choose the destination country, select a delivery service and book their shipment. We provide practical support with customs clearance guidance, documentation preparation and common shipping questions such as packaging requirements, value declarations and restrictions. This is especially helpful for complex destinations where shipping rules can be confusing. Our service is used for personal parcels, gifts, family shipments and business deliveries. We focus on clear communication, responsive customer support and careful handling of parcels, helping customers ship internationally with confidence.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

511 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Ukay Express are a really top company.

Ukay Express are a really top company.
We have used them for many years now and all parcels have been safely delivered abroad.
Affordable prices.
Can speak to a real person in event of any query.
Always good advice.
Pick up from your front door if preferred.
Highly recommended and trustworthy.
10/10.

1 april 2026
Betygsatt 5 av 5 stjärnor

Fuss-free and safe

Sending a parcel is easy, trouble-free and without fuss. They even look after the Customs forms which we might find tricky if we are not regular senders. And parcels (to Russia - that's all I've used) arrive at or before the date promised. They've been looking after me for 5+ years

7 mars 2026
Omdöme utan inbjudan
Logotyp för UkayExpress

Svar från UkayExpress

Thank you so much for your kind words and for trusting us for over 5 years!
We're really glad to hear that the process has been easy and hassle-free, and that our support with customs has been helpful.
It means a lot that you rely on us, and we’re always here to assist with your future shipments!

Betygsatt 5 av 5 stjärnor

Good custimer service

Parcels leave when they should and arrive at their destination. They advise throughout on the progess of a parcel. Sent about 40 parcels to Russia over 4 years up to this week, all arrived.

1 juli 2025
Logotyp för UkayExpress

Svar från UkayExpress

Thank you so much for your continued trust and support over the years!
Sending 40 parcels with us means a lot, and we're truly glad everything has arrived safely and on time.
We really appreciate your loyalty and are always here to help with your next shipment!

Betygsatt 5 av 5 stjärnor

The service is excellent

The service is excellent, fast and reliable. I often use The UkayExpress and never had any problems. Recommended to my friends and they are happy that found this service.

2 mars 2026
Logotyp för UkayExpress

Svar från UkayExpress

Thank you so much for your kind words and for your continued trust!
We're really glad to hear you've had consistently positive experiences with us.
It means a lot that you recommend our service to your friends — we truly appreciate your support!

Betygsatt 5 av 5 stjärnor

Great reliable service

Great reliable service that I’ve been using for quite a few years! Any problems or queries will be politely and patiently discussed with you on the phone.

2 mars 2026
Logotyp för UkayExpress

Svar från UkayExpress

Thank you so much for your continued trust over the years!
We're really glad to hear that you value our support and communication — we always aim to assist our customers in the most helpful and patient way.
We truly appreciate your loyalty and look forward to helping you again!

Betygsatt 5 av 5 stjärnor

В очередной раз воспользовалась…

В очередной раз воспользовалась услугами UkayExpress и все прошло, как всегда, замечательно. Быстрая обратная связь. Рекомендую!

3 mars 2026
Omdöme utan inbjudan
Logotyp för UkayExpress

Svar från UkayExpress

Спасибо большое за доверие и за то, что выбираете нас снова! 🙏
Очень рады, что каждый раз всё проходит быстро и без проблем.
Будем рады помочь вам снова!

Betygsatt 5 av 5 stjärnor

Ukayexpress is the best…

Sending parcels by using Ukayexpress for a couple of years already. They are working hard and I always satisfied with their service. Yes, it’s a bit pricy but it worth every penny.

2 mars 2026
Logotyp för UkayExpress

Svar från UkayExpress

Thank you so much for your kind words and for being with us for the past couple of years!
We're really glad to hear that you're consistently satisfied with our service.
We truly appreciate your trust and are always here to support you!

Betygsatt 5 av 5 stjärnor

I have been using UkayExpress for…

I have been using UkayExpress for around 8 years, and I can honestly say that my experience has always been positive.
Over the years I have sent many parcels, mostly to my children, and I have never had any problems with delivery. From the moment I prepare the parcel for shipment, during transit, and after it arrives, everything is always organised and reliable.
The customer service team truly deserves special thanks. The operators are always polite, patient, and professional. Whenever I have questions, they explain everything clearly and in detail, which gives me confidence and peace of mind.
Delivery may not always be extremely fast, but it is always safe and secure — and for me, that is the most important thing. Tracking is available every time and easy to follow.
I usually arrange home collection, and the UPS couriers are always punctual, respectful, and professional.
After 8 years of using this service, I feel comfortable and confident choosing UkayExpress again and again. I am very grateful for the consistent and reliable service. Highly recommended.

2 mars 2026
Logotyp för UkayExpress

Svar från UkayExpress

Thank you so much for your incredible feedback and for trusting us for over 8 years! 🙏
It truly means a lot to us that you’ve chosen our service again and again to send parcels to your loved ones.
We're especially grateful for your kind words about our customer service team — we always strive to provide clear, reliable support at every step.
We’re glad that the safety and consistency of our deliveries give you confidence and peace of mind.
Thank you for your continued trust and recommendation — we’ll always be here to support you!

Betygsatt 5 av 5 stjärnor

Outstanding delivery parcels Company.100% delivers

Ukay Express is an outstanding company for sending parcels to Russia. I’ve used their service three times now, and each experience has been excellent. From the very first contact over WhatsApp or email, they are friendly, professional, and always provide clear, helpful answers.

At the warehouse, the team is welcoming and extremely organised. They even help you pick the right box and assist carefully with packing, making the whole process effortless. All documentation is printed professionally and well-protected against moisture, giving extra peace of mind.

The parcel was delivered quicker than expected, and you receive a tracking number to follow its progress, which is very reassuring.

I truly appreciate their dedication and reliable service, and I wouldn’t hesitate to recommend Ukay Express to anyone.

18 februari 2026
Omdöme utan inbjudan
Logotyp för UkayExpress

Svar från UkayExpress

Thank you so much for your amazing feedback! 🙌
We're truly glad that every step — from first contact to delivery — met your expectations.
It’s especially rewarding to hear that our team at the warehouse and our support made the process easy and reassuring for you.
We always aim to provide a smooth, reliable experience, and your kind words mean a lot to us.
Thank you for your trust and recommendation — we’ll be happy to assist you again!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer