uk.travelfro.com Omdömen 21

Title: Disappointing Service and Unprofessionalism
Review:
I had an extremely frustrating experience with uk.travelfro.I called customer service for assistance, and the representative was not only unhelpful but also seemed uninterested in resolving my issue.
When I finally managed to book my flight, I was charged hidden fees that were not disclosed upfront. I only discovered this when checking my booking confirmation. This is incredibly misleading and unprofessional. To make matters worse, I received no timely updates about my e ticket after taking the money I had to constantly reach out to the agency to get any information, and their response but I got no response from them
In addition, when I asked for a refund due to the poor service, they want to charge me for refund I was told that it was impossible to process without unnecessary complications. I will never use this agency again and would advise others to avoid them as well

In this company they doesn’t know what is customer service there is no concept of customer service worst customer service shit people they took money from my card but didn’t issue me the E ticket

Rohit at Travelpro made sure that we got the most convenient and competitively priced flights for our trip to India. He talked us through the various options with us patiently and made sure that all our queries were answered. He also did not pressure us to buy the tickets immediately.

We received our e-tickets promptly as promised.

Excellent service - polite and efficient.
Thanks

Booking experience was very good because Rohit explained in details regarding the flight, baggage allowance on call which was my main concern. Thank you Rohit . Highly recommended.

Thank you for the service and giving me a best service with affordable prices.

Booking experience was absolutely smooth, no hassles. Rohit took my call & helped with my flight booking. I asked for around 6 date options & he helped with providing all the required options. Very happy & 100% recommended.

Thank you Rohit you made my trip much easier and less expensive plus clean discussion and warm heart you help!

Extremely good service from Rohit. He fully explained in detail about the flights, baggage allowance, stopover details, change of terminals. Each step was informed properly. Eventhough the payment failed the first time, he handled it very professionally. Overall great experience. Highly recommended. Thank you Rohit.

Enquiry transition to a deal as per our requirement. Fast and reliable service by Rohit. Highly recommend for flights to India.

Rohit from Travelfro was extremely helpful and gave us a good deal as per our requirements. It was quick and straightforward. Definitely will consider for future bookings too. Highly recommended!

very good response every time..got same dates as I want to fly

It got what I wanted and persevered with all my requests. Good service, Recommended

Thanks to Jeff. He took the time to understand my preferences and needs, offering personalized recommendations that perfectly matched my interests.
highly recommend Jeff to anyone looking for better advice.

Good communication always they answered our demands.

Very attentive and responsive service from main man Mickey. Good pricing too.

I have had a great experience,Mickey helped me and my family a lot and we are really great full for that.Thank you

Very good, efficient and professional service by Mickey. I also got a good deal for the flights and for the dates I wanted. Straightforward and honest service!

Mickey at Travelfro looked after my booking.
He was most helpful and very professional in his manner.
I would recommend anybody to use this company.
Mickey sourced a great price for me for which I am grateful and pleased!
Amreek Digpal Singh (Portsmouth, UK)

I booked Gulf Air with TravelFro. I am happy with the service I received. Micky emailed and called to keep me in the loop with any flight changes.
I would use their service again.